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Ourisman Toyota 40

Edgewood, MD

4.7
468 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 468 reviews

November 29, 2023

I was very pleased with today's service. I stopped coming previously because as the company changed so did the prices and customer service. Hopefully things have improved and will be better More

by Ms Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Faves
Dec 13, 2023 -

Ourisman Toyota 40 responded

Thank you Ms. Lee for giving us the chance to service your needs. We look forward to your next visit with us.

November 25, 2023

Impressed with how helpful and efficient Kevin/this dealership was. Would buy from this dealer again! More

by S0m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ourisman Toyota 40 responded

S0m, thank you for taking the time to share your feedback with us! We value the staff highlight for Kevin and are pleased to hear how helpful he was during your recent trade-in and car purchase experience. We will pass your kind words on to him and the rest of our team at Ourisman Toyota 40. Congratulations on the Toyota--we hope you love it for years to come! If you or your new vehicle needs anything, from routine auto maintenance to extensive repairs, our team is here and happy to help. Have safe travels and take care! We look forward to serving you in the future.

November 25, 2023

Great experience. Derrick was very helpful in the purchase process. I told him what exactly I was looking for and price range. He delivered exactly what I was looking More

by Jptorrisi2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to leave a review! We're thrilled about your positive experience working with Derrick throughout the car buying process. Glad he worked hard to get you a great deal on a new Toyota with the features you wanted. We'll be sure to pass your kind words on and tell him to keep up the great work. Congratulations on your new vehicle--we hope you've been loving it this past week! Thanks for supporting Ourisman and have safe travels. We look forward to welcoming you back. :)

November 24, 2023

Great dealership, made the transaction simple and straightforward. Traveled 3hrs away and was well worth it. More

by ja.rodgers88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Smith, Ben Cohen
Nov 29, 2023 -

Ourisman Toyota 40 responded

Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear Ron, Miles, and Ben made your car purchase simple and straightforward. Our top priority is excellent customer service, and we'll be sure to keep up the great work. Glad to hear the 3-hour drive was worth it. If you or your new Toyota needs anything, please don't hesitate to give us a call or visit our website! We're here and happy to help. Thanks for supporting Ourisman and have safe travels. :)

November 22, 2023

Fantastic customer service and excellent work. I can always count on Ourisman Toyota 40 to fix my car and keep it on the road. More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ourisman Toyota 40 responded

Thank you so much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful Chris and the rest of our courteous and professional team made your experience great. Glad to hear our Service Department was able to fix your Toyota in a timely manner and get you back on the road with confidence. We look forward to welcoming you back for any future vehicle purchase or service needs. Thanks for supporting Ourisman and have safe travels!

November 19, 2023

Great job! Great product and great service. Thank You! Kevin and Vahid! You both made it a pleasurable experience. More

by mattshepard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahid
Nov 25, 2023 -

Ourisman Toyota 40 responded

Matt, thank you so much for taking the time to leave a review! We value the staff highlights for Kevin and Vahid and are grateful they made your experience pleasant. We'll be sure to tell them and the rest of our professional team at Ourisman Toyota 40 to keep up the great work. Congratulations on the new Toyota--we hope you've been loving it! If you or your new vehicle needs anything, we're here anytime. Enjoy the rest of your day and drive safe!

November 18, 2023

Great working with Ourisman, Kevin, and Tom. Would recommend and would buy from again in the future. More

by aa100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you so much for your 5-star review, aa100! We value the staff highlights for Kevin and Tom and will be sure to pass your kind words on to them. Glad they worked hard to make your car buying experience with Ourisman Toyota 40 the best it could be. We look forward to welcoming you back for any future vehicle purchase or service needs. Thanks for recommending us and have safe travels! :)

November 18, 2023

Kyle was so helpful! ! I will definitely be recommending to anyone who's looking for a car! More

by SL1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Coleman
Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you so much for your 5-star review! Excellent customer service is our top priority, and we're grateful you experienced that working with Kyle. Glad he was helpful and worked hard to make your car buying experience the best it could be. We'll be sure to tell him to keep up the fantastic work! If you or your Toyota needs anything, please don't hesitate to give us a call or visit our website--we're here anytime. Have safe travels and take care!

November 17, 2023

Very professional and always ready to answer any questions about my vehicle. Would definitely recommend to anyone seeking to purchase a vehicle. More

by cynthiaspencer888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis
Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to leave a positive review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad our professional team was able to answer any questions you had during the car buying process. If you or your Toyota needs anything, from routine auto maintenance to extensive repairs, please don't hesitate to reach out! We are here and happy to help. Have safe travels and enjoy the rest of your day! We look forward to your next visit with Ourisman Toyota 40.

November 16, 2023

Very good experience buying anew car. Fair price for my trade in. Ben was a great person to deal with. More

by mhs2011
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cohen
Nov 25, 2023 -

Ourisman Toyota 40 responded

mhs2011, thank you very much for your 5-star review! Excellent customer service is our top priority, and we're thrilled you experienced that during your recent car purchase. Glad to hear Ben worked hard to ensure you received a fair price for your trade in. If you or your Toyota needs anything, we're here anytime. Congratulations on your purchase and welcome to the Ourisman Family! :)

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