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Ourisman Toyota 40

Edgewood, MD

4.7
465 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 465 reviews

February 29, 2024

Chris was very polite and professionable. My visit for my service was very good. Thankyou. More

by menagiasca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Ourisman Toyota 40 responded

Thank you!

February 26, 2024

Derrick was very helpful and accommodating during my search for the right vehicle. I couldn’t be happier with my purchase or experience. More

by Britnee.j.wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Ourisman Toyota 40 responded

Thank you so much Britnee!

February 22, 2024

Explained I had limited time on my first visit. Info was provided promptly and complete. No delays encountered. Made second appointment and purchased a new vehicle. Deal was smooth and quick just t More

by jameshighkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ourisman Toyota 40 responded

Thank you James! Meeting our customer's independent needs is priority number 1. Welcome to our family.

February 22, 2024

Great customer service! Great with communication and determination! Would highly recommend. I'm very satisfied More

by Ms. K
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ourisman Toyota 40 responded

Thank you Ms. K!

February 18, 2024

Kevin A Walker from Ourisman Toyota 40 is very honest. He gave a great customer service. Reply to questions very promptly. It was great doing business with him. Highly recommended him if you need a new c More

by Frank Chin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ourisman Toyota 40 responded

Thank you Frank! Kevin is a wonderful part of our team. Enjoy your new vehicle!

February 17, 2024

He really helps you to look for the car you really want. He has good customer service and he's patient. I really liked how he made sure I came out of there with the car I was looking for. Thank you. More

by Janai.caldwell365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavern (in finance)
Feb 19, 2024 -

Ourisman Toyota 40 responded

Thank you Janai!

February 15, 2024

Would have given zero stars if possible! Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I More

by yettyman.hh
Recommend Dealer
No
Employees Worked With
Derrick Cartwright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Click
Feb 16, 2024 -

Ourisman Toyota 40 responded

Mrs. Herman, I am sorry that we were unable to meet your needs. Nevertheless, congratulations on your new 4Runner! I hope you and your wife enjoy it for many years to come.

February 14, 2024

Service staff is very good about explaining what the technician found when servicing the car. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ourisman Toyota 40 responded

Thank you Jim!

February 11, 2024

service has gotten expensive and i getting to the point where i just can’t afford it anymore More

by cdg2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Click
Feb 16, 2024 -

Ourisman Toyota 40 responded

Thank you for your feedback.

February 11, 2024

their price for maintenance is overpriced especially for an hour it will take to replace the item. I'm taking my problem some place somewhere else. More

by cdg2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ourisman Toyota 40 responded

I appreciate the feedback!

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