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Ourisman Mazda of Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.6
530 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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801 Rockville Pike A

Rockville, MD

20852

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Showing 530 reviews

May 01, 2024

Ray was very pleasant, helpful and knowledgeable. David helped us greatly in making us decide in favor of buying the car. Nataly and the financing manager played another positive roll helping us acq More

by Amurillo_50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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May 02, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your positive experience! We're delighted that Ray, David, and Nataly could assist you effectively in your car-buying journey. We strive to provide exceptional service to all our customers, and we're glad we could meet your expectations.

May 01, 2024

Great service and communication. Always seem to pay less than the estimate and feel that I'm not having unnecessary service being performed or recommended. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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May 02, 2024 -

Ourisman Mazda of Rockville responded

Thank you for the 5 star review Bobby! It's fantastic to hear about your positive experience!

April 26, 2024

This is the best service I have ever received. Joey Springer is my service manager. He is professional, friendly and knowledgeable about my car. I’m glad I may have him today. I would like to nomi More

by Shaoching03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Springer
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Apr 27, 2024 -

Ourisman Mazda of Rockville responded

"Thank you for your glowing 5 star review! We're thrilled to hear about your exceptional experience with Joey Springer as your service manager."

April 21, 2024

Diego,Ali,and,Robin were amazing to deal. with! Highly professional no pressure. Highly recommend this dealership!! More

by staceycooperporter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Hatam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DIEGO and Robin F.
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Apr 23, 2024 -

Ourisman Mazda of Rockville responded

We're absolutely thrilled to hear about your fantastic experience with Diego, Ali, and Robin at our dealership! Providing professionalism without pressure is what we strive for, and it's wonderful to know we hit the mark with you. Thank you for recommending us! We look forward to serving you again in the future.

April 17, 2024

Ray is a friendly, experienced, and honest person. He made us feel comfortable and respected throughout the process. More

by boxcar_ben
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your 5 star review!! It's fantastic to hear such positive feedback about Ray!

April 10, 2024

Service was great and on time. I am very satisfied with the service I received. More

by nazypooya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
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Apr 11, 2024 -

Ourisman Mazda of Rockville responded

Thank you for taking the time to share your feedback! We're thrilled to hear that you were satisfied with the service you received and that it was delivered to you promptly.

March 30, 2024

Great service at Ourisman Mazda Rockville. Prompt. Ready when expected. All work completed. No surprises! All good! More

by bonnielaplaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service Dept.
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Apr 03, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your positive experience at Ourisman Mazda Rockville! We're thrilled to hear that you received great service that was prompt, efficient, and delivered exactly as expected. Providing a seamless experience with no surprises is always our goal, and we're delighted that we met your expectations

Apr 03, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your positive experience at Ourisman Mazda Rockville! We're thrilled to hear that you received great service that was prompt, efficient, and delivered exactly as expected. Providing a seamless experience with no surprises is always our goal, and we're delighted that we met your expectations

March 30, 2024

Diego made sure I get a good price for the car and Ray ensured prompt service. More

by Niharika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Ourisman Mazda of Rockville responded

We're delighted to hear that Diego provided you with a great price for your car and that Ray ensured prompt service at Ourisman Mazda Rockville! Our team strives to deliver exceptional customer service and a seamless experience, from finding the perfect vehicle to ensuring efficient service.

March 27, 2024

Service as promised, on time, transparent about pricing and offered a coupon discount I hadn’t known about. Like the video review after service. More

by Eat and Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
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Mar 28, 2024 -

Ourisman Mazda of Rockville responded

We're pleased to hear that you found our service to be as promised, punctual, and transparent regarding pricing. It's great to know that you appreciated the additional benefit of a coupon discount and enjoyed the convenience of the video review after service. Thank you for your positive feedback, and we look forward to serving you again in the future!

March 22, 2024

Excellent first time experience with the Mazda Service Dept staff. Very satisfied and a job well done. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Ourisman Mazda of Rockville responded

We're thrilled to hear that you had an excellent first-time experience with our Mazda Service Department staff and that you're very satisfied with the job done. Thank you for your feedback, and we look forward to serving you again in the future!

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