Ourisman Mazda of Rockville

Excellent Service & Professionalism Allan K. was terrific with his friendly and professional service. Allan took the time to explain the diagnosis and provided feedback on my vehicle ne Allan K. was terrific with his friendly and professional service. Allan took the time to explain the diagnosis and provided feedback on my vehicle needs but without being too pushy or aggressive about it. The work was completed ahead of schedule and Allan took the time to show me the dirty filter parts and why is was important to have a clean one. This is the 2nd time I have been to the Rockville Ourisman and both times my service expectations were exceeded. The team there values the customer and one is treated with respect which is different than the experience I have had at other places. I have taken my Mazda and my husband's VW here and will definitely continue to do so! More

Fast, professional service with a smile and refreshments in Jesus is our service advisor, and he is quite professional and friendly. My routine maintenance was done in less than an hour. Nice waiting room wit Jesus is our service advisor, and he is quite professional and friendly. My routine maintenance was done in less than an hour. Nice waiting room with complimentary refreshments. Easy to schedule a convenient appointment on their website. More

Awesome service Jay was great! Even went to Virginia in rush hour to get my vehicle. Got exactly what I wanted for my trade in. Nick, his Manager gave me a deal l Jay was great! Even went to Virginia in rush hour to get my vehicle. Got exactly what I wanted for my trade in. Nick, his Manager gave me a deal l couldn't say no to and even bought me dinner while I signed the paperwork. The business office was also outstanding and made signing enjoyable. Great deakership! Great people! More

Most efficient purchase experience I did my research before contacting the dealership. Upon my arrival, I was greeted by Jimmy who had prepared the car I'd be interested in. He's truly I did my research before contacting the dealership. Upon my arrival, I was greeted by Jimmy who had prepared the car I'd be interested in. He's truly knowledgeable and helped me understand what I was actually looking for. He was also very transparent with pricing. In an hour I was ready to close the deal. I'm happy with the car, and happier with the experience. More

Great Service I brought my Mazda3 for service had another great experience at Ourisman. My service consultant, Mike Porter, was awesome. He was so nice and kept me I brought my Mazda3 for service had another great experience at Ourisman. My service consultant, Mike Porter, was awesome. He was so nice and kept me updated on the status of my car, including anything that may need work/service in the future. He even found me some coupons and saw that I had enough service points to bring the costs down a bit. I always feel taken care of at Ourisman and still bring my car there after 5 years. More

Fast and Friendly I went to Ourisman to get my 2015 Mazda3 serviced. Allen Krum serviced my vehicle for me and went above and beyond to make me feel comfortable and val I went to Ourisman to get my 2015 Mazda3 serviced. Allen Krum serviced my vehicle for me and went above and beyond to make me feel comfortable and valued. He greeted me immediately and walked me through the steps of the service. My car was ready quickly and was washed to look brand new. Very happy with the experience. More

Busy. Cheerful. Productive I visited Ourisman Mazda of Rockville on Friday, March 10, 2017 for the 5,000 mile first service on my Mazda CX-3. Please know Ourisman met or exceed I visited Ourisman Mazda of Rockville on Friday, March 10, 2017 for the 5,000 mile first service on my Mazda CX-3. Please know Ourisman met or exceeded my expectations while there. I was treated as a Valued Customer, you returned my vehicle in a reasonable amount of time and I felt I received a good value for the service (FREE first service). John Akers is efficient and polite and I will remember his professional work ethic. His co-workers were busily assisting other customers. I was able to say a quick hello to my salesman Jay Glazer on my way out to remind him of my great car choice! All in all I regard Ourisman Mazda of Rockville as a busy, cheerfully productive dealership. More

Responsive and attentive salesman - good deal - good car! From the first, I found Jimmy Allegre to be courteous, knowledgeable and helpful in the process. We arrived at a price I was satisfied on a car I li From the first, I found Jimmy Allegre to be courteous, knowledgeable and helpful in the process. We arrived at a price I was satisfied on a car I like More

Great dealership Everyone made this stressful car buying experience so much better! They were all great and made this process as easy as possible! Highly recommend thi Everyone made this stressful car buying experience so much better! They were all great and made this process as easy as possible! Highly recommend this dealership if looking to buy a mazda!! More

Excellent After a long day of vehicle searching, I ended up going back to the Mazda dealership and working with Jimmy. He was so helpful and professional and ma After a long day of vehicle searching, I ended up going back to the Mazda dealership and working with Jimmy. He was so helpful and professional and made sure that I had a pleasant experience from test drive to purchase. Once the deal was closed and I was ready to leave the lot, Jimmy went the extra mile and helped me personalize some of the settings in my car. It was near midnight at the time, way past closing. This goes to show you that customer satisfaction is priority. Pleasure doing business with Jimmy and the rest of the Ourisman staff. Thank You, proud owner of Mazda CX3 More