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Ourisman Mazda of Rockville

Rockville, MD

4.6
525 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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801 Rockville Pike A

Rockville, MD

20852

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Showing 525 reviews

May 23, 2017

Great Service I brought my Mazda3 for service had another great experience at Ourisman. My service consultant, Mike Porter, was awesome. He was so nice and kept me More

by emacpherson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Porter
April 30, 2017

Fast and Friendly I went to Ourisman to get my 2015 Mazda3 serviced. Allen Krum serviced my vehicle for me and went above and beyond to make me feel comfortable and val More

by OliviaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Krum
March 18, 2017

Busy. Cheerful. Productive I visited Ourisman Mazda of Rockville on Friday, March 10, 2017 for the 5,000 mile first service on my Mazda CX-3. Please know Ourisman met or exceed More

by bruss1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Akers
February 27, 2017

Responsive and attentive salesman - good deal - good car! From the first, I found Jimmy Allegre to be courteous, knowledgeable and helpful in the process. We arrived at a price I was satisfied on a car I li More

by BethesdaBill
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
February 25, 2017

Great dealership Everyone made this stressful car buying experience so much better! They were all great and made this process as easy as possible! Highly recommend thi More

by Malia Ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
February 23, 2017

Excellent After a long day of vehicle searching, I ended up going back to the Mazda dealership and working with Jimmy. He was so helpful and professional and ma More

by celnbuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
February 22, 2017

Helpful, low-pressure team New to the Mazda family, we placed our faith in the Ourisman staff to navigate the entire process for us. Our sales associate Marty Schwartz was top-n More

by DFinDC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Corzine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Schwartz
February 17, 2017

Refreshing experience Decided to return to the dealer network after a terrible experience 10k miles ago at a dealer that no longer exists. Glad I chose Ourisman! Gus had a More

by mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Arndt
Feb 21, 2017 -

Ourisman Mazda of Rockville responded

Mazda3 We would like to thank you for the recommendations and this amazing review. Our team of professionals are dedicated to providing you and everyone else who visits Ourisman Mazda of Rockville with only the best there is to offer. It's so nice to hear that Gus and the team helped to make your experience such a positive one. Sincerely, Robin Heintzelman Customer Relations Manager 240-499-2497

January 31, 2017

Friendly, Informed and Informative Sales Person We found our salesperson ALI HATAM to be friendly, upbeat, informative, and no pressure — with excellent knowledge of all car features. Great low key More

by HLT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Hatam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Ourisman Mazda of Rockville responded

HLT, Thank you for taking the time to share such kind words about Ali. He is a great asset to the Ourisman of Rockville team. We feel very strongly that it is important for other customers to hear first hand about their experiences when working with us. Sincerely, Robin Heintzelman Customer Relations Manager 240-499-2497

January 10, 2017

Definitely would recommend I own a Mazda 3 and have been servicing my car here with Allen since the beginning. Service has always been prompt and a pleasure every time. I used t More

by bhong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen (Service)
Jan 12, 2017 -

Ourisman Mazda of Rockville responded

Bhong, Thank you for taking the time to share your kind thought about Ourisman of Rockville's service department. Allen is a wonderful service advisor and all of his customers really appreciate him in service. We are striving to ensure that everyone who visits us will recommend us to their friends and family. Sincerely, Robin Heintzelman Customer Relations Manager 240-499-2497

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