Ourisman Mazda of Rockville

Readily willing to price match TrueCar & another dealership's emailed offer (when Brown's Fairfax & Alexandria were not). Made strong effort to find my preferred color/trim in low inventory circumst dealership's emailed offer (when Brown's Fairfax & Alexandria were not). Made strong effort to find my preferred color/trim in low inventory circumstances and did so with added effort to locate it as close as possible to reduce mileage on the car prior to purchase. Kept close communication throughout. More

Everyone was friendly and professional. I was offered clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a premium service plan which covers basic recommended maintenance over the course of my loan which has been a godsend during this crazy 2020 year. More

Geoff Lemme our sales person was excellent, he was very helpful and had all the right answers to all our questions. It was a hassle free experience to get our’s daughter first car. helpful and had all the right answers to all our questions. It was a hassle free experience to get our’s daughter first car. More

It was overall a great experience. The sales representative was friendly and answered all my questions. He was transparent and honest during the entire process. representative was friendly and answered all my questions. He was transparent and honest during the entire process. More

Since the first day I emailed Ourisman in Rockville MD Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was very busy all the time but always took his time to check on me. Great experience thanks to him! I totally recommend going to this dealer an making business with Ali More

Ali did an excellent job helping us shop for a new car. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. More

Gustavo was efficient, kind, thorough in his explanations before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. More

Gustavo is the most pleasant and customer friendly Service rep I have ever had the great fortune to encounter. He handled every aspect of the experience like a true professional! Bravo!!! Service rep I have ever had the great fortune to encounter. He handled every aspect of the experience like a true professional! Bravo!!! More

Customer service is excellent and The service advisor Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to t Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to thank the service advisor Julie Brown and the Entire service team for providing great customer service. More

We were pleased with the great customer service provided by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. More