Ourisman Mazda of Rockville

Customer service is excellent and The service advisor Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to t Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to thank the service advisor Julie Brown and the Entire service team for providing great customer service. More

We were pleased with the great customer service provided by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. More

The process was fast and transparent. The price on the website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different pric website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different price points. Ali let me drive the two cars I was interested in, pointed out the major and minor differences and then gave me time to think. More

Todd was a great salesperson and I got a great deal on a CX-5. Handing off my paperwork to finance was a slow process and I did not enjoy being ambushed at the end with options for a bunch of expensive and CX-5. Handing off my paperwork to finance was a slow process and I did not enjoy being ambushed at the end with options for a bunch of expensive and unnecessary add-on’s. But, overall I had a positive experience. More

Billy was a great sales person to work with. He made the whole process of buying a car easy and enjoyable. I’m very pleased with my new purchase. Thanks Billy! whole process of buying a car easy and enjoyable. I’m very pleased with my new purchase. Thanks Billy! More

Responsive customer service, no high pressure sales. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. More

Friendly environment. The sales agent Ray Pilazkar was very patient and accommodating in helping to get you the price that works best for you. The process was not as long and stressful as the process tha very patient and accommodating in helping to get you the price that works best for you. The process was not as long and stressful as the process that I went through as the last time I brought my car. I will definitely recommend this place to friends and especially my sales agent. Thanks for helping me to have my new car. More

Great job - Service was performed quickly while I waited. Scott did not try to sell me services that were not necessary. Waiting area was not conducive to social distancing. Scott did not try to sell me services that were not necessary. Waiting area was not conducive to social distancing. More

It was early morning the staff at first didn’t seem very friendly she did help me getting oil change ..was just a little taken back by her greeting. Service was fine it was on May 9 friendly she did help me getting oil change ..was just a little taken back by her greeting. Service was fine it was on May 9 More

Thanks for your promptness and courtesy today! Went in for a quick oil change and rotation on my CX-5 2017! I highly recommend their services. for a quick oil change and rotation on my CX-5 2017! I highly recommend their services. More