Ourisman Mazda of Rockville

Ali did an excellent job helping us shop for a new car. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. More

Since the first day I emailed Ourisman in Rockville MD Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was very busy all the time but always took his time to check on me. Great experience thanks to him! I totally recommend going to this dealer an making business with Ali More

Gustavo was efficient, kind, thorough in his explanations before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. More

Gustavo is the most pleasant and customer friendly Service rep I have ever had the great fortune to encounter. He handled every aspect of the experience like a true professional! Bravo!!! Service rep I have ever had the great fortune to encounter. He handled every aspect of the experience like a true professional! Bravo!!! More

Customer service is excellent and The service advisor Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to t Julie Brown worked on resolving my vehicles problems and especially working with my insurance to get my vehicle back to working condition I want to thank the service advisor Julie Brown and the Entire service team for providing great customer service. More

We were pleased with the great customer service provided by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. by the Salesman, MR. Shah, and Ms Tonya Hathcock, who provided excellent guidance and advice about financing and other services. More

The process was fast and transparent. The price on the website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different pric website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different price points. Ali let me drive the two cars I was interested in, pointed out the major and minor differences and then gave me time to think. More

Todd was a great salesperson and I got a great deal on a CX-5. Handing off my paperwork to finance was a slow process and I did not enjoy being ambushed at the end with options for a bunch of expensive and CX-5. Handing off my paperwork to finance was a slow process and I did not enjoy being ambushed at the end with options for a bunch of expensive and unnecessary add-on’s. But, overall I had a positive experience. More

Billy was a great sales person to work with. He made the whole process of buying a car easy and enjoyable. I’m very pleased with my new purchase. Thanks Billy! whole process of buying a car easy and enjoyable. I’m very pleased with my new purchase. Thanks Billy! More

Responsive customer service, no high pressure sales. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. Explained options well. Gave me plenty of time for test drive. Very competitive pricing. Fair trade-in appraisal. More