Ourisman Mazda of Rockville

Stellar service. My first service and Gustavo too great care of me from start to finish while keeping me informed of the progress explaining every detail. Great customer service. 5 stars for Gustavo!!!! care of me from start to finish while keeping me informed of the progress explaining every detail. Great customer service. 5 stars for Gustavo!!!! More

40k mile service done carefully and in time. Friendly and professional service. They also washed and cleaned the car, making it to look like new. professional service. They also washed and cleaned the car, making it to look like new. More

I worked with Geoff Lemme and he was fantastic. He was friendly, knowledgable, and wasn't pushy. He treated me well and helped get me into a new CX-5 - despite having to work later than he probably wanted friendly, knowledgable, and wasn't pushy. He treated me well and helped get me into a new CX-5 - despite having to work later than he probably wanted. He's also been helpful after the fact with sorting out some paperwork and mailing me an item I had forgotten in my trade vehicle. Would absolutely recommend Ourisman and Geoff! More

Ourisman Mazda is a highly professional group of individuals that works hard at both sales and service and focuses on customer service. My experience with everyone there has always been positive. individuals that works hard at both sales and service and focuses on customer service. My experience with everyone there has always been positive. More

Excellent and prompt service. Technician knowledgable and courteous. Explained all that was done and what to watch for in few months ahead. Questions asked were answered appropriately. courteous. Explained all that was done and what to watch for in few months ahead. Questions asked were answered appropriately. More

Reasonable service and responsiveness a a a a w a a a a a a a a a a a a a a a a a a a a a a a a a a a More

No haggling- loved it!! The OurismanMazda Rockville team aced it in professionalism, vehicle knowledge and customer satisfaction. Now My entire family are Mazda owners. Thank you aced it in professionalism, vehicle knowledge and customer satisfaction. Now My entire family are Mazda owners. Thank you More

Great and prompt service and explains well the leasimg process as well as the options available. Worked with same salesman over several years . Thanks Ray P process as well as the options available. Worked with same salesman over several years . Thanks Ray P More

Readily willing to price match TrueCar & another dealership's emailed offer (when Brown's Fairfax & Alexandria were not). Made strong effort to find my preferred color/trim in low inventory circumst dealership's emailed offer (when Brown's Fairfax & Alexandria were not). Made strong effort to find my preferred color/trim in low inventory circumstances and did so with added effort to locate it as close as possible to reduce mileage on the car prior to purchase. Kept close communication throughout. More

Everyone was friendly and professional. I was offered clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a premium service plan which covers basic recommended maintenance over the course of my loan which has been a godsend during this crazy 2020 year. More