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Ourisman Mazda of Rockville

Rockville, MD

4.6
525 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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801 Rockville Pike A

Rockville, MD

20852

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Showing 525 reviews

January 12, 2021

Great customer service and friendly approach! I was offered a shuttle ride back/from home. This was my first service visit and was overall a great experience. More

by Nahuel Velazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesús Santanilla
December 07, 2020

Fabulous experience from beginning to the end. Starting with the general manager then with the salesperson then the detailed and finally the business person. Great! More

by SullivanTrickedUs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Corzine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Every single part of the cat buying process was a breeze. Ray the salesman was fabulous. The gentleman who put the financing together was fantastic. It was a great experience. More

by Susanlynne26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

Did a great job with the service. Found out it had a safety recall and needed more than a day. Gave me a nice loaner. Car was well taken care of and the retailers also did a great job with it. I got the More

by rgreen291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus the service writer, Kevin Green technician
October 19, 2020

They were very helpful and professional. I was very satisfied with their handling of my problem. This was my first time here and I will return. More

by Brixie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo was my service rep, Chuck Devault
October 15, 2020

Excellent service. Timely, professional, informative and eager to work with our schedule to make the experience convenient. We have relied upon this shop for years and will continue to do so More

by Shoobug1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo
October 11, 2020

Excellent service- thorough- called ahead and was able to schedule appointment within the hour - had received reminder to change oil which I’d delayed because of COVID concerns -have waiting area outside More

by Mazda10k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Devault
September 29, 2020

Geoff was straight forward with me from the start. He was genuinely personable and honest, traits hard to find in most car salesman. Buying my Mazda from Ourisman Mazda in Rockville was by far the best exper More

by samartin47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Lemme
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Stellar service. My first service and Gustavo too great care of me from start to finish while keeping me informed of the progress explaining every detail. Great customer service. 5 stars for Gustavo!!!! More

by kvw992003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo
September 22, 2020

40k mile service done carefully and in time. Friendly and professional service. They also washed and cleaned the car, making it to look like new. More

by Gabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FERNANDO DE SOUZA, Chuck Devault
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