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Ourisman Mazda of Rockville
Rockville, MD
539 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 539 reviews
July 21, 2021
They told us our 2012 Mazda was not worth repairing and had no trade in value then charged us $185 for the diagnostic. I will never buy a Mazda again! had no trade in value then charged us $185 for the diagnostic. I will never buy a Mazda again! More
by Nomoremazdas
Employees Worked With
Scott
July 14, 2021
Outstanding customer service. They were honest and straight forward and never once pressured me to buy something or upswell me on another product. I recommend them. straight forward and never once pressured me to buy something or upswell me on another product. I recommend them. More
by Arielanddon
July 13, 2021
Best experience buying a car that I have had. Would recommend this dealership to others. Love the car. Finance processing was almost painless. Thanks much recommend this dealership to others. Love the car. Finance processing was almost painless. Thanks much More
by New to Mazda
Employees Worked With
Haider
July 08, 2021
Very friendly and knowledgeable also very helpful. The length of time that it took to for the whole process was amazing to me. It was a success. length of time that it took to for the whole process was amazing to me. It was a success. More
by SAMMOBIO1960
June 19, 2021
Great experience and great price on popular Cx-5 carbon turbo edition. Joseph Crawford was very attentive to our needs and efficiently concluded the sales process. He even meet with me the day after the turbo edition. Joseph Crawford was very attentive to our needs and efficiently concluded the sales process. He even meet with me the day after the sale to show me additional features of the vehicle. More
by TDUCLA
Employees Worked With
Joseph Crawford
June 15, 2021
Excellent service from Ali! We were shown a number of options and guided through the leasing process. I would definitely recommend others to come here! options and guided through the leasing process. I would definitely recommend others to come here! More
by Anonymous1
Employees Worked With
May 07, 2021
My son previously purchased a Mazda vehicle through Oursman and the salesman, Ali was very helpful so when it came time for me to make a new purchase, Ali was our man. He listened to my wants and needs Oursman and the salesman, Ali was very helpful so when it came time for me to make a new purchase, Ali was our man. He listened to my wants and needs and placed me with the perfect vehicle on site at Oursman. I drove my new Mazda home that evening. Thank you Ali for a pleasant experience. More
by lorrathill
Employees Worked With
April 26, 2021
Gustavo Castro and the service team at Ourisman were great — professional, efficient, and clear. They scheduled my appointment quickly and handled everything well. I would highly recommend them. great — professional, efficient, and clear. They scheduled my appointment quickly and handled everything well. I would highly recommend them. More
by Susan
Employees Worked With
Gustavo Castro
April 08, 2021
First time customer, terrible customer service. Too many things went wrong. The collision department was great. It was an experience never to be forgotten. Thanks things went wrong. The collision department was great. It was an experience never to be forgotten. Thanks More
by Mr. Royal
Employees Worked With
Nick, Chuck Devault, James Gardner
