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Ourisman Mazda of Rockville
Rockville, MD
539 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 539 reviews
November 22, 2021
Very pleasant experience with Vin the sales associate I met with, made the viewing and deciding process really easy and enjoyable. Everyone there was super cool and helped me end up with an excellent deal met with, made the viewing and deciding process really easy and enjoyable. Everyone there was super cool and helped me end up with an excellent deal on what I was looking for. More
by Kyle.Sullivan
Employees Worked With
Vin Byrams
November 13, 2021
Great people. They really care about their customers. The process is paper heavy though. Once the deal is closed, it takes over 2 hours and half to sign all the papers. Bought 4 cars there over 12 years and process is paper heavy though. Once the deal is closed, it takes over 2 hours and half to sign all the papers. Bought 4 cars there over 12 years and the process has not evolved a bit. Always over 2 hours More
by ?
October 30, 2021
Ali Hatam sold us two new cars.He has been a very Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. G Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. Great job. More
by Patrick.jansen
Employees Worked With
October 13, 2021
It is great the seller was excellent, friendly, dedicated and attentive I’m happy about that and attentive I’m happy about that More
by vanijk
October 01, 2021
No hard sell. A good place to do business.they were courteous and were respectful of your time courteous and were respectful of your time More
by Abforcier
Employees Worked With
Other Employees :
Marty Schwartz was great! He went above and beyond! He gets 10 stars
September 20, 2021
The WORST DEALER. AGREED ON THE CAR- GOT THE INSURANCE AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. WENT TO THE DEALER AND THEY TOLD ME THE CAR WAS SOLD!!! SHADY PEOPLE HERE- STAY AWAY More
by Chrisitna Johnson mba
Employees Worked With
JOHNNY KINNEY
August 30, 2021
Swift, kind and accommodating!!!! My third purchase! Not pushy and look to suggest models best suited for your needs pushy and look to suggest models best suited for your needs More
by Marcy
Employees Worked With
August 20, 2021
This place was awesome and Kelvin was so helpful in getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. More
by Brandon C
Employees Worked With
Kelvin Lazo ?? ?? ?? ?? ??
August 06, 2021
The agent ( Ray) and the Finance (Tim) Manager are excellent to work with them , the business ethics. You can see it to them..yes ! I can recommend this dealership. excellent to work with them , the business ethics. You can see it to them..yes ! I can recommend this dealership. More
by Kcpeji
Employees Worked With
July 28, 2021
Not good! Charged extra $1500 for certified. No explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact fo explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact following sale. Really poor experience. More
by Steve20gayle
Employees Worked With
