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Ourisman Mazda of Rockville
Rockville, MD
525 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 525 reviews
October 01, 2021
No hard sell. A good place to do business.they were courteous and were respectful of your time courteous and were respectful of your time More
by Abforcier
Employees Worked With
Other Employees :
Marty Schwartz was great! He went above and beyond! He gets 10 stars
September 20, 2021
The WORST DEALER. AGREED ON THE CAR- GOT THE INSURANCE AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. WENT TO THE DEALER AND THEY TOLD ME THE CAR WAS SOLD!!! SHADY PEOPLE HERE- STAY AWAY More
by Chrisitna Johnson mba
Employees Worked With
JOHNNY KINNEY
August 30, 2021
Swift, kind and accommodating!!!! My third purchase! Not pushy and look to suggest models best suited for your needs pushy and look to suggest models best suited for your needs More
by Marcy
Employees Worked With
August 20, 2021
This place was awesome and Kelvin was so helpful in getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. More
by Brandon C
Employees Worked With
Kelvin Lazo ?? ?? ?? ?? ??
August 06, 2021
The agent ( Ray) and the Finance (Tim) Manager are excellent to work with them , the business ethics. You can see it to them..yes ! I can recommend this dealership. excellent to work with them , the business ethics. You can see it to them..yes ! I can recommend this dealership. More
by Kcpeji
Employees Worked With
July 28, 2021
Not good! Charged extra $1500 for certified. No explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact fo explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact following sale. Really poor experience. More
by Steve20gayle
Employees Worked With
July 21, 2021
They told us our 2012 Mazda was not worth repairing and had no trade in value then charged us $185 for the diagnostic. I will never buy a Mazda again! had no trade in value then charged us $185 for the diagnostic. I will never buy a Mazda again! More
by Nomoremazdas
Employees Worked With
Scott
July 14, 2021
Outstanding customer service. They were honest and straight forward and never once pressured me to buy something or upswell me on another product. I recommend them. straight forward and never once pressured me to buy something or upswell me on another product. I recommend them. More
by Arielanddon
July 13, 2021
Best experience buying a car that I have had. Would recommend this dealership to others. Love the car. Finance processing was almost painless. Thanks much recommend this dealership to others. Love the car. Finance processing was almost painless. Thanks much More
by New to Mazda
Employees Worked With
Haider
July 08, 2021
Very friendly and knowledgeable also very helpful. The length of time that it took to for the whole process was amazing to me. It was a success. length of time that it took to for the whole process was amazing to me. It was a success. More
by SAMMOBIO1960
