Ourisman Mazda of Rockville

Avoid this dealership at all costs. Finance person flat out lied to me about the rate I qualified for in an effort to sell me the maintenance and extended service contracts. I expected the finance person t out lied to me about the rate I qualified for in an effort to sell me the maintenance and extended service contracts. I expected the finance person to try and upsell and generally be more of a salesperson than finance but to tell me lie after lie just to make a couple extra bucks in commission is not alright. To make a long story short, like an idiot I ended up getting the extended warranties instead of walking away. Should have listened to my gut and read the reviews first. More

Mixed review .. dealer folks were great .. finance team harassed me into deals i do not need harassed me into deals i do not need More

Very pleasant experience with Vin the sales associate I met with, made the viewing and deciding process really easy and enjoyable. Everyone there was super cool and helped me end up with an excellent deal met with, made the viewing and deciding process really easy and enjoyable. Everyone there was super cool and helped me end up with an excellent deal on what I was looking for. More

Great people. They really care about their customers. The process is paper heavy though. Once the deal is closed, it takes over 2 hours and half to sign all the papers. Bought 4 cars there over 12 years and process is paper heavy though. Once the deal is closed, it takes over 2 hours and half to sign all the papers. Bought 4 cars there over 12 years and the process has not evolved a bit. Always over 2 hours More

Ali Hatam sold us two new cars.He has been a very Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. G Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. Great job. More

It is great the seller was excellent, friendly, dedicated and attentive I’m happy about that and attentive I’m happy about that More

No hard sell. A good place to do business.they were courteous and were respectful of your time courteous and were respectful of your time More

The WORST DEALER. AGREED ON THE CAR- GOT THE INSURANCE AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. WENT TO THE DEALER AND THEY TOLD ME THE CAR WAS SOLD!!! SHADY PEOPLE HERE- STAY AWAY More

Swift, kind and accommodating!!!! My third purchase! Not pushy and look to suggest models best suited for your needs pushy and look to suggest models best suited for your needs More

This place was awesome and Kelvin was so helpful in getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. getting us set up with our new car. Couldn’t recommend this dealership enough if you’re in the market for a new car. Stop in and ask for Kelvin. More