Ourisman Mazda of Rockville

From the time I was picked up at the airport until I left with my car everyone I encountered was friendly and helpful. I was all done in a little over an hour too so I could hit the road. with my car everyone I encountered was friendly and helpful. I was all done in a little over an hour too so I could hit the road. More

I had a fantastic car buying experience at Ourisman and I highly recommend them and seek out Ali Hatam. He not only helped me during the purchase, he helped me following and after. Ali checked in to make sur highly recommend them and seek out Ali Hatam. He not only helped me during the purchase, he helped me following and after. Ali checked in to make sure I was more than satisfied with the car and the overall experience. More

The entire experience was outstanding at Ourisman Mazda of Rockville. Mike, the salesperson, listened to our needs and helped in every way possible. He was transparent and not pushy. Paul, the sales manage of Rockville. Mike, the salesperson, listened to our needs and helped in every way possible. He was transparent and not pushy. Paul, the sales manager, was helpful and made sure that the process moved along. The finance department was exceptional with its attention to detail and speed. Overall, the staff made the car buying exactly what you hope it would be - pleasant and timely. We would highly recommend going to Ourisman Mazda of Rockville. More

Justin was a pleasure to work with. He was consistent in providing me updates while searching for the vehicle I wanted. He was consistent in providing me updates while searching for the vehicle I wanted. More

Absolutely top experience. Ray and Luke Hall were the best! Do not worry about the reviews. I was apprehensive because of some bad reviews, and Ray respectfully listened to Ray and Luke Hall were the best! Do not worry about the reviews. I was apprehensive because of some bad reviews, and Ray respectfully listened to my concerns. Anything I needed to ensure my comfort with the purchase was accepted. Ray was kind and incredibly responsive. By the end of the day, I felt a bond w/almost all of the staff, who were also kind to my young child, and I got a great value car on excellent terms. My experience could not have been better. I love the car I purchased, it was a great value, and Ray was friendly, responsive and helpful every step of the way. I got a much better deal than at a rival dealer, because I used my own financing, and Luke from the financing dep't actually found better loan terms I didn't even know I still was approved for. Luke is also personable and NOT aggressive. He explained good additionally warranty terms and when I declined because I could not afford them he was totally understanding. There were also know hidden fees, and good tradein value. A+++++++ More

Fantastic and enjoyable experience! It was truly refreshing to find such great customer service and genuine care for me as a person during my car shopping and purchase. On top of that, It was truly refreshing to find such great customer service and genuine care for me as a person during my car shopping and purchase. On top of that, we had a lot of fun! I left with not only my dream car, but a full tank of gas and a full heart! Special thanks to my salesman, Nate! More

Staff was attentive and helpful. It was late when we left with our car, so Our salesman, Marty, offered for me to come back so he can show me more of the car’s features. Super helpfu It was late when we left with our car, so Our salesman, Marty, offered for me to come back so he can show me more of the car’s features. Super helpful and nice. It’s not a great time to buy a car-The cost of cars is so crazy and inventory low, but everyone helped us get to a comfortable place to get a car which we really needed. Happy with our experience. More

Great dealership, I mistakenly over looked a warranty I added. The manager Mr. Paul was great, he took his time to explain everything to me in order for to have a better understanding. Mr. Ahmed in financ added. The manager Mr. Paul was great, he took his time to explain everything to me in order for to have a better understanding. Mr. Ahmed in financing was knowledgeable and patient reworking the deal. My original sales person Mr.Nathan Derr had been haven sent. He didn’t attempt to pressure me off n a deal. Mr. Jeff my original finance officer was also very knowledgeable and friendly. I would wholeheartedly recommend this dealership. More

Ali Hatam was superb. Very easy to work with and very respectful. The whole process was smooth and very fast. Very easy to work with and very respectful. The whole process was smooth and very fast. More