Ourisman Mazda of Laurel
Laurel, MD
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Great Experience Tony was a huge help! I sent him an email around noon and by that evening when I walked in the door he and Bucky had everything ready and waiting for Tony was a huge help! I sent him an email around noon and by that evening when I walked in the door he and Bucky had everything ready and waiting for us! It was a great experience with great guys! We drove away that night in a brand new beautiful 2017 Mitshubishi Outlander. More
Quality Service This car buying experience was really good. Nick and Buckey were phenomenal. Our car buying needs were met. I would definitely recommend these guys f This car buying experience was really good. Nick and Buckey were phenomenal. Our car buying needs were met. I would definitely recommend these guys for your car buying needs. More
Nick Cutlip Where do I begin? I responded to a letter he sent me. I live two hours away and the response I got was fast and very trusting. I drove down to meet hi Where do I begin? I responded to a letter he sent me. I live two hours away and the response I got was fast and very trusting. I drove down to meet him and was overwhelmed by the wonderful staff including Nick. All the guys made sure I was comfortable while Nick was with another customer. I am a dental assistant and customer service is a big deal to me. This place provided the best service I have had in a long time! Sean (accounting) made sure my deal was fair and assured me I was with the best, which I was certain about already. By the way Sean had great shoes! These guys are great. Nick was awesome. He called me the next day to ask how my ride home was and did I love my "new baby?'' I mean he was by my side from the time he sent the letter to the time i drove off in my new car. He made it his business to make sure I got what I wanted. I felt it was as important to him as it was to me. I am excited about my new car as well as the fact I meant some awesome people! Great team! Alicia Eastern Shore More
NIck is the truth! I called Nick, I didn't realize it was his cell phone & he wasn't at work. But, he took all my information and I was approved before I even walked in I called Nick, I didn't realize it was his cell phone & he wasn't at work. But, he took all my information and I was approved before I even walked in the dealership! I picked out a 2016 Mazda CX-3-Grand Touring online when I came to do test drives, it was sitting up front all shined up. It was so easy breezy! I was fresh of my Bankruptcy 7 being discharged.... GO SEE NICK!!!!!!!! More
Go see Nick! If you want a hassle and headache free experience, go see Nick. My new car experience was amazing. As soon as I hit the lot, Nick was right there to a If you want a hassle and headache free experience, go see Nick. My new car experience was amazing. As soon as I hit the lot, Nick was right there to assist me. He listened to what I wanted and found a way to make that happen for me. The selection is impressive, literally a car for anyone can be found on that lot. I couldn't be more happy with the Ourisman team, everyone was so helpful and friendly. I'm loving my new Outlander. Thank you to everyone at Ourisman for an awesome experience. More
Greatest dealership around Nick Cutlip Sr. Is the absolute by far best car salesman I've ever encountered. He was right there when we hit a rough patch with our old vehicle. My Nick Cutlip Sr. Is the absolute by far best car salesman I've ever encountered. He was right there when we hit a rough patch with our old vehicle. My husband and I were treated as if we were his #1 priority. He made our experience in car buying nice and easy. Thank you Nick and the Ourisman Mazda family in Laurel for all your help. You all are the best. I love my new Dodge Charger... More
Over The Top I found my car on line and contacted the dealership the next day! I negotiated the price, no hassle & straight forward is what i recieved! Just the I found my car on line and contacted the dealership the next day! I negotiated the price, no hassle & straight forward is what i recieved! Just the way it should be, Nick Cutlip was very professional and a man of his word! He had everything drawn up and ready to get me on the road and back on my 2 -1/2hr ride home! I LOVE my purchase and was very, very pleased with my experience at Ourisman! More
Very good experience All areas were very nice with one exception. The inevitable hounding after the sale to buy ridiculous add-ons such as upholstery protection, extend All areas were very nice with one exception. The inevitable hounding after the sale to buy ridiculous add-ons such as upholstery protection, extended warranties, etc. The lady in finance wouldn't stop (despite repeated polite requests) until I picked up my documents and started to walk out of the dealer. Do these companies not know it isn't 1972? All we needed was the guy in the bad plaid jacket smoking a cigar. So irritating... But the other 98% of the experience was very good. Carlos was very nice and found the car I wanted with no problem. Ben in finance was excellent. In fact, I'm in the market for another car and went here first after working with him. How many dealerships have a memorable finance person? Ben is a real asset to Ourisman. The last item was having prices on their web site that were the actual price. No rarely used rebates. Although it looks like they have gone to the annoying "click here and give me all of your info so we can spam you" button to get an internet price. Hopefully, that is temporary. More
Extremely happy. WOW!! Where should I begin? After filing bankruptcy I knew I couldn't have a chance in getting a vehicle. But after speaking with Nick Cutlip it's lik WOW!! Where should I begin? After filing bankruptcy I knew I couldn't have a chance in getting a vehicle. But after speaking with Nick Cutlip it's like he knew me. He knew exactly what I needed. He sent me a picture of what I might like. And guess what, it's exactly what I wanted. Payments are just about where I wanted it. Plus never in my life of purchasing a vehicle did I ever go into the office and out of the office with papers signed and drive away in a vehicle in less than 3 hours. WOW!!! Not only that. Nick is pleasant and definitely can multitask. Guess who is extremely happy?........................ME!!!!!!! More
Nick Cutting is the best! Hands down, this was the absolute best experience buying a car! An actual vehicle I wanted! Professionalism and courtesy at its very best! The finance Hands down, this was the absolute best experience buying a car! An actual vehicle I wanted! Professionalism and courtesy at its very best! The finance process was quick and easy, no gimmicks! Everyone was straight forward, no scams! And they really show a caring and comfortable environment for their customers! I will definitely be coming back in the future! Thank you! More