Ourisman Hyundai of Laurel
Laurel, MD
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The BEST car buying experience I've EVER had. They had me in and out in no time. Didn't pressure me into buying anything I didn't want. The cheerfulness and friendliness was awesome!! I will most d had me in and out in no time. Didn't pressure me into buying anything I didn't want. The cheerfulness and friendliness was awesome!! I will most def be returning for my next car. Thanks Nick and Shaun you guys are the best!!! Sharon Devaughn and family More
We went to Ourisman with no expectations because purchasing a car has always been a hassle for us. When we got there I did not have an appointment but Nick was more then willing to work with us. H purchasing a car has always been a hassle for us. When we got there I did not have an appointment but Nick was more then willing to work with us. He and his team went above and beyond to make sure we were satisfied, well informed and knowledgeable about our purchase. He asked just the right questions to figure out which car was right for us. He was very personable as well. Even our financial person (whose name escapes me) was very pleasant and knowledgeable. The overall experience was great and my husband and I would recommend Nick and his team to anyone looking to purchase a new car! -Nicole & Ken H More
From the initial online communication to the live person customer service received, timeliness, and the best customer service experience any person, more so woman could have ever imagined. The friendliness customer service received, timeliness, and the best customer service experience any person, more so woman could have ever imagined. The friendliness, the recommendation, maintaining appointments and agreements, I am still giddy with the experience and the purchase of my new vehicle. I thank Nick and Lara from the bottom of my heart, and they shall see me again...and I will sincerely recommend them to family and friends....amen. Thank you both again, for a non-stressful car buying and acquiring experience. Thank you, thank you. Karen Briscoe More
tremendous and satisfying experience. would recommend the dealer to family and friends, everyobne wAs helpul, knowledgeable about the products and very courteous. will deffintely buy from them again. the dealer to family and friends, everyobne wAs helpul, knowledgeable about the products and very courteous. will deffintely buy from them again. More
My experience with Ourisman Hyundai was a very pleasant one. Nick was very courteous and professional throughout the entire process. He was knowledgeable and made me feel extremely comfortable. He even ca one. Nick was very courteous and professional throughout the entire process. He was knowledgeable and made me feel extremely comfortable. He even called several times after my purchase to assure that I was completely satisfied and that all of my questions had been answered. Irena in the finance department was very nice as well. I'm glad I chose Ourisman Hyundai. I have no regrets. More
This dealership is amazing! My husband and I are VERY happy we purchased our car there. Tony in used sales is very kind, knowledgeable, courteous and helpful. The General Manager Eli was helpful and Sh happy we purchased our car there. Tony in used sales is very kind, knowledgeable, courteous and helpful. The General Manager Eli was helpful and Shawn in finance was extremely kind and helpful too! This team of gentlemen got the job done for us and we would reccommend buying from them! Although we purchased a "used" car, it was still like new...with all the bells and whistles; leather interior, VERY clean, heated seats, etc. We are fully satisfied with our purchase! Thanks Guys! More
I found a car I liked on the internet and sent an email to the dealership asking if I could come in for a test drive. Nick Cutlip responded right away and was very helpful. After I test drove the car, Ni to the dealership asking if I could come in for a test drive. Nick Cutlip responded right away and was very helpful. After I test drove the car, Nick answered all of my questions and didn't pressure me at all. The whole staff was very friendly and made my experience very pleasant. I will definitely recommend Nick Cutlip and Ourisman Hyundai to all of my friends. More
My experience with Ourisman have been a wonderful experience, I was having some personal setbacks and I was in need of a car, I spoke to Nick and he assured me that he could get me riding. I went the experience, I was having some personal setbacks and I was in need of a car, I spoke to Nick and he assured me that he could get me riding. I went there and he showed me a number of cars I found one that I liked, he took me to his finance man and they got me approved everyone was so friendly and nice and I rode out with my car in no time at all it was one of the fastest deals I have ever made. I will recommend Ourisman to everyone who is in the need of a a car. thanks Nick!! More
I found a car online that I was interested in and called to find out if it was still available. I spoke with Nick and went out to see and test drive the car that night. After the test drive I sat with Nic to find out if it was still available. I spoke with Nick and went out to see and test drive the car that night. After the test drive I sat with Nick for a few minutes to review what I was in the market for. He was very helpful. I left the dealership and let him know I would be in touch. Nick did not pressure or bug me with phone calls. A few days later I went back to the dealership to test drive a different car. Again, Nick was helpful with NO pressure or sales tactics. A few days later I ended up buying the second car I drove. In hindsight I wish that I had looked at the interior a little more thoroughly during the DAY. I have noticed that the carpet in the car needs some cleaning. Other than that the car is great. I ended up using financing that Irena worked up for me. It took a few hours to reach the final deal. I didn't like that she was pushy with the warranty but other than that she was good. I am very pleased with my buying experience with Nick. I very much appreciated his no pressure approach. More
I had a WONDERFUL experience working with Nick and Eli. I had past credit issues and a recently discharged bankruptcy. After being turned down at 2 different dealerships I called Nick after receiving a pre I had past credit issues and a recently discharged bankruptcy. After being turned down at 2 different dealerships I called Nick after receiving a pre-approval letter from him in the mail. I told him my circumstances and he pre-approved me over the phone. I was a little nervous about whether or not he was legit after being turned down by 2 other dealers but to my surprise, I left with a 1 year old dream car. I couldn't be more thrilled. More