Ourisman Hyundai of Laurel
Laurel, MD
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I really appreciate Ourisman business on that be half i rate them for outstanding customer service because ,Nick search for a lot of banks that turn me down he still didn't give up! And on top of that my d rate them for outstanding customer service because ,Nick search for a lot of banks that turn me down he still didn't give up! And on top of that my down payment was reasonable ! Thanks Nick at Ourisman More
I was in search of a used vehicle and I was referred to Nick Cutlip. Upon meeting him for the first time he was very professional and I didn't feel any pressure to make a purchase. He allowed me to take my Nick Cutlip. Upon meeting him for the first time he was very professional and I didn't feel any pressure to make a purchase. He allowed me to take my time and select the vehicle that I wanted. Once I found the vehicle I informed him of the price range that I needed to be in and he made that happen. Even when i was a little apprehensive about making the purchase he was very encouraging. I came in with a trade in that he was able to offer me more money on which decreased my down payment. I took the car home to give me more time to think about it and of course I fell in love with the car. I returned the following day to complete the sale and overall i was very pleased with the customer service that I received. 30 days later I received a follow up to make sure that things were going well with my purchase. I can definitely say that I would refer this dealership as well as Nick to anyone I know that is in the market looking for a used vehicle. This has been my third car purchase and I must say has been one of the most memorable. If your looking for a good quality vehicle and good quality service make sure to stop by the Hyundai Laurel location and ask for Nick Cutlip. You won't be dissapointed. More
Customer Service was great the day of sale!!!!!! A few minor hiccups like the extended warranty wasn't clear, I had to come back to the dealership 3 days later because the battery died, the flyer I receiv minor hiccups like the extended warranty wasn't clear, I had to come back to the dealership 3 days later because the battery died, the flyer I received in the mail said I would receive 2 free gas tanks, which ended up being only 1.I also received my Financial letter and they state that there is a NO GRACE PERIOD on the loan!!!! While at the dealership I was told there is a 15 day Grace Period. Not so happy with the experience, but hey they made a sell & that's what matter's right.!!!!! More
Great experience and excellent, informative salesman who provided stellar customer service. Went out of his way to accomodate me without any pressure. I would recommend this dealer highly. provided stellar customer service. Went out of his way to accomodate me without any pressure. I would recommend this dealer highly. More
Sales person was very professional. He answered all my questions and gave me great customer service. Made me confident about the purchase. I recommend Ourisman Laurel. questions and gave me great customer service. Made me confident about the purchase. I recommend Ourisman Laurel. More
The experience with Mr. Cutlip was outstanding!!!! I came over and 1 half to get are new car. Mr. Cutlip had everything ready when I got there. In and out process. He was very friendly and nice. If I ev came over and 1 half to get are new car. Mr. Cutlip had everything ready when I got there. In and out process. He was very friendly and nice. If I ever need another car I will be returning to Mr. Cutlip and Ourisman Hyundai. More
Nick was very helpful with the car buying experience. He found cars in my price range and did not pressure me to step out of my price range. He offered to provide transportation to help me get to the dealer found cars in my price range and did not pressure me to step out of my price range. He offered to provide transportation to help me get to the dealership. I have purchased 2 cars in the past and the service was less stressful and faster than others.This was my first time buying a used car and he made me feel just as confident as if i was buying a new car. Car buying can be a tiresome experience but Nick made it very pleasant and i look forward to purchasing my future cars with this dealership. The services center was conveniently open on weekends and long hours and they also had someone there to place my tags on my car.This is the reason why I rated this salesman and the dealership so high. More
We have been in the market looking to purchase a first time vehical for my teenage daughter for a few months. We finally found a great Hyundai Tuscan (which was perfect) for her. I found the car on line time vehical for my teenage daughter for a few months. We finally found a great Hyundai Tuscan (which was perfect) for her. I found the car on line and called and spoke to Nick Cutlip and told him that I was interested in the vehical in the early afternoon. He explained all the details about the car and what great condition it was in, not to mention what a bargin price! I told him we would be in that evening to purchase. When we arrived at the dealership, Nick had the car in the garage ready, cleaned, and detailed. Nick was great in getting all the pre-approval done in advance. My daughter test drove the car and that was it - she loved it! SOLD!!! Nick is by far the most friendly and caring salesperson I have ever met - I will always refer friends looking for a car to go see Nick Cutlip! Thanks Nick for making it so easy....... Sincerely, Kim and Kahli Spencer More
Nick made our car buying experience easy. He was very knowledgeable of the vehicle we were looking at and took care of all of necessary paperwork in a timely manner. He stayed with us to the end of the knowledgeable of the vehicle we were looking at and took care of all of necessary paperwork in a timely manner. He stayed with us to the end of the process and was very friendly and honest. It was a pleasure to work with him and to have the entire car buying process be completed in record time. We would definitely recommend Ourisman Hyundai of Laurel to our family and friends. More