Ourisman Hyundai of Laurel

Wonderful car buying experience Each step of my car buying experience was amazing! Joel was the BEST salesman I could have ever dealt with!! He was so patient with me and was extreme Each step of my car buying experience was amazing! Joel was the BEST salesman I could have ever dealt with!! He was so patient with me and was extremely knowledgeable about the Sonata that I bought. Joel provided top notch service! The entire staff at Ourisman Hyundai was extremely friendly and courteous. I’m going to recommend this dealership to my family and friends. When it’s time for another car, I’m going right back to Joel and his team! More

Friendly Agency Thank you Nick for helping this be a painless process without any pressure. You helped me get a car that was great on gas. I have only had the car a Thank you Nick for helping this be a painless process without any pressure. You helped me get a car that was great on gas. I have only had the car a week but compared to my gas guzzling Sienna it is awesome. You explained all the steps very well and helped me find a used 2012 Hyundai Elantra. Gary was nice to help me too. Thank you both for a good experience after having so many bad experiences with phone calls and going in person to other dealerships the past two weeks. . More

Job well done Had a great Sales Consultant, Tony Canas he was on point with his job. He worked with us until he help us find the deal on the car that we could affo Had a great Sales Consultant, Tony Canas he was on point with his job. He worked with us until he help us find the deal on the car that we could afford and the car that we purchased was just what we could afford and we love our new Mazda 6. More

very good SPOKE WITH NICK ON THE PHONE, HE HAD EVERYTHING READY WHEN WE GOT THERE. CAR HAD A FEW SCRATCHES THAT THEY OFFERED TO FIX. EVERYONE WAS VERY FRIENDLY, SPOKE WITH NICK ON THE PHONE, HE HAD EVERYTHING READY WHEN WE GOT THERE. CAR HAD A FEW SCRATCHES THAT THEY OFFERED TO FIX. EVERYONE WAS VERY FRIENDLY, WOULD USE AGAIN. More

Wonderful Car Buying Experience Great all around experience. Everybody was kind and easy to work with. Handled all requests immediately without question. Very happy with my exper Great all around experience. Everybody was kind and easy to work with. Handled all requests immediately without question. Very happy with my experience. Highly recommend this dealership. More

Nick was awesome! Nick is great!! This was by far the best and easiest buying experience that I have had. All my approval was done before I came in so I didn't have to Nick is great!! This was by far the best and easiest buying experience that I have had. All my approval was done before I came in so I didn't have to spend an entire day in the dealership. I appreciate the time Nick took with me and I would definitely recommend this dealership and even purchase from here again!! More

Great Sales, Poor Service Department. First, let me preface this by saying that Greg Pearce was an excellent Salesman. He was nothing but professional, and helped me throughout the whole c First, let me preface this by saying that Greg Pearce was an excellent Salesman. He was nothing but professional, and helped me throughout the whole car buying process. In fact, I had no problems whatsoever with the Sales Team, and Finance Department. I truly loved the Dealership that I had bought the car from, and looked forward to a fantastic experience with them. That soon turned for the worse. When I purchased the car, I was told that the first service is free, and they would schedule my appointment. I stated that I needed a weekend, in the morning. As this is the only time that I would be able to make an appointment. Last week I received an email notification telling me that my appointment was on a Friday at 7 am. While, technically, Friday's are a weekend, I work a 9-5 job. I cannot make this appointment. I tried to use their automated system to change the appointment, but the web page wouldn't load properly for me for some reason. No matter the OS, or Device I used. So I figure I would call, and do it over the phone. What could go wrong? I called on Monday at 5 pm. Service Dept was not able to answer the phone and the receptionist took my message and number and told me that someone would be in touch with me. I never got a call back. So on Tuesday at 5 pm, I called again. Still no answer, and another message taken. Still no call back. I repeated this process for each of the days of the week, including Friday (which was AFTER my scheduled appointment) and still never had anyone call me back. Saturday I called and left a message with the Service Manager. I've yet to receive a call from him as well. When I called again today, I was assured that the woman would take my message and hand walk it over to them. At this point, I am fed up. As a customer, I shouldn't have to call 6 times and leave messages to get a call back. (Which I am still waiting on). They will service my car for the first free service, and then at that point I will be looking for a new place to take my car for all it's needs. I'm deeply saddened by this, as it started out so well. I feel like I was misled, and lied to about their 'Great Customer Service' More

Awesome Came to Ourisman Hyundai back in February 2015. My credit is ok not the best so I was a little skeptical about even trying to purchase. I was really Came to Ourisman Hyundai back in February 2015. My credit is ok not the best so I was a little skeptical about even trying to purchase. I was really impress with the help I received from Tony Canas and his willingness to want to help me. It all worked out at the end of the day and I'm so happy to be in my new car More

NICK IS THE MAN Thanks to Nick and all of the AWSOME guys at Ourisman's Hyundai, They made what felt like a very difficult situation work out in my favor.. Thanks to Nick and all of the AWSOME guys at Ourisman's Hyundai, They made what felt like a very difficult situation work out in my favor.. More

Nick"s A Super Star This was the first time that I went to a dealership and it didn't seem like i spent my life there. My time went really fast thanks to Nick being on to This was the first time that I went to a dealership and it didn't seem like i spent my life there. My time went really fast thanks to Nick being on top of his game, Even with me switching cars right in the middle. He was patient and Kind. Nick Cutlip is a Super Star Salesman. More