Ourisman Hyundai of Laurel
Laurel, MD
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best car buying experience!! Nick Cutlip was the best! He really took care of me and sold me a great car.Nick was very patient, freindly, and knowledgeable I will continue to work Nick Cutlip was the best! He really took care of me and sold me a great car.Nick was very patient, freindly, and knowledgeable I will continue to work with him for my futyre purchases More
Well-done Ourisman Laurel I have bought my second vehicle from you guys. Though I visited a number of other dealerships-even with better deals- I trusted this team better. This I have bought my second vehicle from you guys. Though I visited a number of other dealerships-even with better deals- I trusted this team better. This is based on friendship, but especially competence. Thanks again! More
Hyundai Review Quick, good greeting. Knowledgeable salesman. Discussed maintenance schedule. Model and color of car desired was available. Its appearance and functio Quick, good greeting. Knowledgeable salesman. Discussed maintenance schedule. Model and color of car desired was available. Its appearance and functionality are great, but need to check wheel alignment or suspension/steering component on left side (as it feels odd -feels like a sway- at highway speed). Price was thought to be good, but end price was higher than desired, after initial negotiation. Offered additional dealer services. Provided additional components upon request and payment. Friendly staff. More
Affordable The lease for my car was within my means. The dealer was very understanding. He was also very professional. I experienced no issues with customer serv The lease for my car was within my means. The dealer was very understanding. He was also very professional. I experienced no issues with customer service. More
Best car buyung experience ever! Wonderful experience - I would recommend this dealership to any who are looking to purchase a new or used vehicle.it was absolutely painless and every Wonderful experience - I would recommend this dealership to any who are looking to purchase a new or used vehicle.it was absolutely painless and everyone was so friendly. No pressure at all. More
Thank You Nick! I had the pleasure of working with Nick Cutlip when purchasing my car. He was very helpful and encouraging in my situation. He kept me informed of var I had the pleasure of working with Nick Cutlip when purchasing my car. He was very helpful and encouraging in my situation. He kept me informed of various vehicles and sent me photos of the car I purchased- a Hyundai Elantra GT. He kept in touch and was so nice to work with. I live on the Eastern Shore of Maryland but it was worth the drive to come over. God bless you Nick for how you are helping customers like me have a fresh start financially and a nice car to drive! More
Great Dealership! Ourisman Hyundai is by far the best in customer service and HONESTY! They are up front and no hidden costs! This is my second purchase at this deale Ourisman Hyundai is by far the best in customer service and HONESTY! They are up front and no hidden costs! This is my second purchase at this dealership and I highly recommend them! Very impressed with the staff and the atmosphere! More
Nick Saved My Life ! Having an open bankruptcy, a lemon of a car that sat for 3 months due to engine issues, and relying on borrowing relatives cars to get to/from work le Having an open bankruptcy, a lemon of a car that sat for 3 months due to engine issues, and relying on borrowing relatives cars to get to/from work left me feeling hopeless. I received several car financing offers in the mail. I was sick n tired of being sick n tired, so I decided to try my luck. I read through every offer, and the one that caught my eye was Ourisman Hyundai/Mazda. The next day I gave Nick Cutlip a call. He took my info over the phone. It took him a little over a hour to call me back. The whole time I sat thinking.....I knew they couldn't help my situation. Nick called back and flatly told me "Come on up here, and pick out your car !" I rode to Ourisman via Uber and a prayer. A couple hours later I was driving out in a 2012 black Hyundai Sonata Limited hybrid....fully equipped (leather seats, panoramic sunroof, premium sound, heated front/back seats, back up cam, navigation....) with only 18,000+ miles on it. I was so excited I was speechless.......... Nick pointed out that he had the same car (mine looked better though :-) I received excellent customer service from the whole staff. Nick made my buying experience very easy and pleasant. He was very patient and wasn't judgmental of my circumstances. Before I drove off he linked up the Bluetooth to my phone, and answered any questions I may have had. For the past 15 years I've always bought my cars from Carm**......not any more....my next car will definitely be purchased at Ourisman Hyundai !! P.S. I really love my Hybrid Sonata ! More
Love my Car! Great experience. Love my new vehicle. Will definitely return when its time to buy my son a car. I especially liked my salesman, Bryan Gonzales. Great experience. Love my new vehicle. Will definitely return when its time to buy my son a car. I especially liked my salesman, Bryan Gonzales. More
Customer Service vs Salesman OURISMAN Hyundai has figured it out. They know the difference between servicing a customer and just selling them a car. Salesmen are aggressive and ge OURISMAN Hyundai has figured it out. They know the difference between servicing a customer and just selling them a car. Salesmen are aggressive and generally put you in something you don't need, but at Hyundai they take their time listen and ask the right questions and put you in a car with your needs. Please shop smart... Shop OURISMAN HYUNDAI! More