Ourisman Hyundai of Laurel
Laurel, MD
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Making stressful into peaceful The gentleman who helped us (Nick Cutlip, Sr.) got us what we needed and more. Kind, patient, and honest! Great place, my family suggests it! The gentleman who helped us (Nick Cutlip, Sr.) got us what we needed and more. Kind, patient, and honest! Great place, my family suggests it! More
Outstanding service Our experience was awesome! Our salesman was Nick Cutlip and he wonderful. I will come back for my car when I'm ready and I will ask for Nick. Thank y Our experience was awesome! Our salesman was Nick Cutlip and he wonderful. I will come back for my car when I'm ready and I will ask for Nick. Thank you, it was a pleasure! Brenda n Cecil Morris More
The worst car buying experience of my life This dealership is the shadiest dealership I've ever dealt with. I don't appreciate the way my deal was handled with the purchase of my Daughter's car This dealership is the shadiest dealership I've ever dealt with. I don't appreciate the way my deal was handled with the purchase of my Daughter's car on which I was the co-signer. 70 days after the deal, the finance manager called me and told me I had to return the car due to the deal not going through with the bank. He also threatened to call my "Commanding Officer" after telling me he sent me numerous text messages to return the car (which was a lie) the bank tried to charge me sales tax, being that I am tax exempt, the dealership was going back and forth with the bank for almost 2 months. I'm not sure how this resulted in being my fault. Well my Daughter finally agreed to pay the sales tax and redo the contract. This was on the 25th of June. The dealership told my Daughter she had to come in with two payments reflecting the new monthly payment amount with the taxes included. The dealership said the bank was demanding this on June 25th. (Although her payments were due on the 29, so it should have only been one) I write the check and send my Daughter in with the payment on June 27th, she resigned the contract and told me I had to resign the contract with Shawn Thompson, he would be there until 9pm. I went to the dealership at 8:30pm that same day, Shawn was nowhere to be found. I called Shawn the next day, no answer, just like 20 other times I've called him in the last 60 days So on July 8th, I check my bank account and found that the check I had wrote out to the bank had been illegally altered to say "Ourisman" on the pay to order line instead of "RAC" which was originally written by me. I get a call this same day from the finance manager (Rick Mims) demanding I return the car. He was yelling in the phone so loud, I would barley understand what he was saying. This dealership is a fraud. Do not go to them to get a car. I will be talking to JAG and a civilian attorney about this situation ASAP! More
Awesome The staff and sales associates were very patient, professional, and friendly while working very hard to ensure I recieved the vehicle and budget I wan The staff and sales associates were very patient, professional, and friendly while working very hard to ensure I recieved the vehicle and budget I wanted. More
Great Experience Mr Bijan thoroughly walked me through the entire process. I began online and he kept in touch but no pressure. He warmly greeted my husband and I and Mr Bijan thoroughly walked me through the entire process. I began online and he kept in touch but no pressure. He warmly greeted my husband and I and was kind as listened to what we were looking for. Great experience. More
Easy Breezy Purchase Working with Mr Nick Cutlip on the purchase of my 2016 Mitsubishi Outlander Sport was by far the easiest purchase ever. He was caring, personable and Working with Mr Nick Cutlip on the purchase of my 2016 Mitsubishi Outlander Sport was by far the easiest purchase ever. He was caring, personable and very professional. I'd recommend anyone in the market for a new or used vehicle to pay Ourisman Hyundai Mazda Mitsubishi a visit and ask for Mr Cutlip. You will be satisfied More
Wonderful experience I would like to give my respect and gratitude to Nick Cutlip for helping me thru a tough time. I was in desperate need of a vehicle and he made it hap I would like to give my respect and gratitude to Nick Cutlip for helping me thru a tough time. I was in desperate need of a vehicle and he made it happen in two days. The first phone call he went to work right away. Mr. Cutlip stayed in contact with me and told me all the recommendation that he would place his family members in. He wanted to make sure I was satisfied. Thank you again Nick. 😄 More
Awesome. Nick Curl up sold me and my wife two cars right where our budget meets. Wonderful experience and would recommend highly Nick Curl up sold me and my wife two cars right where our budget meets. Wonderful experience and would recommend highly More
thank you Nick Cutlip Sr. Yes, thanks to Nick Cutlip Sr., my husband and I now have a 2016 hyundai elantra. A very fun day for us. Terrific salesman, thanks. Yes, thanks to Nick Cutlip Sr., my husband and I now have a 2016 hyundai elantra. A very fun day for us. Terrific salesman, thanks. More
Ourisman Hyundai is Like "FAMILY"!! Recently purchased my 2nd vehicle from here and this experience went even better than the first one! Car shopping is still scary for me - especially d Recently purchased my 2nd vehicle from here and this experience went even better than the first one! Car shopping is still scary for me - especially doing it alone - but Andy, Phil and the rest of the team who helped me that day really took good care of me. I would recommend them in a heart beat and plan to stay with them for years to come!! More