Ourisman Hyundai of Laurel
Laurel, MD
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This is the best dealership ever!!! Everyone at the dealership was so helpful. John Frank had the car I wanted waiting for me. The finance department went above & beyond considering I ju Everyone at the dealership was so helpful. John Frank had the car I wanted waiting for me. The finance department went above & beyond considering I just had 2 cars totaled out (due to no fault of my own) and I just bought a car from Ourisman in July. Everyone was empathetic to my situation & I left with the car I wanted. It was such a stressful time and Ourisman made it easy for me during this process. I am so happy with them and I recommend them to everyone I know. More
Tucson Purchase Ricky was an excellent sales person. He listened to our requests and answered our questions accurately. Everything was explained in straight forward Ricky was an excellent sales person. He listened to our requests and answered our questions accurately. Everything was explained in straight forward language no tech speak. More
My purchase experience I really enjoy the vehicle I purchased. My salesman Joel was very helpful and straight forward. He helped me purchase my vehicle in a timely fashion. I really enjoy the vehicle I purchased. My salesman Joel was very helpful and straight forward. He helped me purchase my vehicle in a timely fashion. He also provided after purchase care. I forgot something important in my trade in vehicle and he held on to it for me without requst. More
Wonderful Nick cutlip is one of the best sales associates I'm glad that I got the chance to experience car buying with him. Also Sean the finance guy was very f Nick cutlip is one of the best sales associates I'm glad that I got the chance to experience car buying with him. Also Sean the finance guy was very friendly helping me complete the steps of my purchase. More
Friendly Service Jin was a great salesman when I went to purchase my new vehicle. I appreciate the fact that he went over information that I did not know beforehand, Jin was a great salesman when I went to purchase my new vehicle. I appreciate the fact that he went over information that I did not know beforehand, and he always asks if I have any questions for him whenever we do meet. While I am sad that I cannot remember her name, the finance lady that we met was also very helpful in explaining everything that she needed to to us. More
Kind respectful and trueful I gave the rating because the salesman mr. Citlip has gone out of his way to help me with the car i brought and different forms i needed to send in I gave the rating because the salesman mr. Citlip has gone out of his way to help me with the car i brought and different forms i needed to send in to other places. Told me about the other warrantys i have on car so i could keep up More
Excellent Customer Service!!! Ourisman Mazda Hyundai took great care, time and attention with helping my buy a car for my son. I literally went to the dealership looking for an af Ourisman Mazda Hyundai took great care, time and attention with helping my buy a car for my son. I literally went to the dealership looking for an affordable car and with their expertise, patience and thoughtful guidance I drove home with the car the very same day. Everyone was kind and very knowledgeable, especially my salesman - Nick Cutlip. He is the best!! Thank you Ourisman Mazda Hyundai for putting my son in a great car!! :-) Kindest Regards, Catherine Cornish More
Sales was okay but finance was terrible. My sales person was very helpful and nice but when it came to negotiations they tried Double freighting me. I caught them and it was a shock for some My sales person was very helpful and nice but when it came to negotiations they tried Double freighting me. I caught them and it was a shock for some reason. When it came to finance it was terriable. I was misinformed about a lot of things and the rate wasn't that good for what my credit score was at that time. (I will be refinancing) Also it took the finance manager two weeks to get a check to me and every time their was an issue, the only way I would find out is if I called. I finally got the check. The only reason I would go to this dealership is for the car and the price, bring your own financing. The rebate for financing with them isn't worth the headache. More
Hyundai Tuscon Buyer Review John Frank was a great salesman. Very Professional, Knowledgeable, and laid back. He was not pushy or aggressive which made me feel comfortable while John Frank was a great salesman. Very Professional, Knowledgeable, and laid back. He was not pushy or aggressive which made me feel comfortable while making the deal. Shawn Thompson was also awesome. Spent 6 hours at the dealership trying to purchase it which was the only downside of the visit. More
great car buying experience From the time i spoke with Nick on the phone regarding a car purchase till that evening when I got done there and purchased a vehicle, everything was From the time i spoke with Nick on the phone regarding a car purchase till that evening when I got done there and purchased a vehicle, everything was smooth and easy. Customer service was beyond great and the whole experience was better then any other car buying experience I've had. I feel Nick really went out of his way to help get me done there and approved and I would highly recommend anyone to purchase a car from Ourisman!! More