Ourisman Hyundai of Laurel
Laurel, MD
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3rd Vehicle in 2 Months Nick is my go to person for my needs. He is open, honest, efficient and fair. He presents the option and your entire process is 2 -3 hours. His fol Nick is my go to person for my needs. He is open, honest, efficient and fair. He presents the option and your entire process is 2 -3 hours. His follow up is great as well. He cares about his customers. More
Best Car Buying Experience EVER Nick at Ourisman in Laurel was the absolute best he definitely took great care of me the entire car buying process if you need a vehicle Nick is the M Nick at Ourisman in Laurel was the absolute best he definitely took great care of me the entire car buying process if you need a vehicle Nick is the Man to go too!!! More
Nick Cutlip Nick was the best when I need a car I called him and he put me in a new 2018 without any problems and I was not in there all night. Nick was the best when I need a car I called him and he put me in a new 2018 without any problems and I was not in there all night. More
Advertised Internet Price does not include hidden packages. Visited Ourisman Hyundai based on the internet pricing of a 2017 Sonata Hybrid Plug-In. Upon arrival at the dealership we were warmly greeted by Quen Visited Ourisman Hyundai based on the internet pricing of a 2017 Sonata Hybrid Plug-In. Upon arrival at the dealership we were warmly greeted by Quentin James. Quentin confirmed the pricing of the car and we took the car for test drive. Upon are return to the dealership, we received a new price that was $2999.00 more that included an "Appearance Package" which suppose to include some paint protectant and wheel locks. I informed Quentin that I did not want the "Appearance Package" and he understood and said that has to be handled by General Sales Manager. After waiting for 15 minutes, Mr. Stark became available and explained the "Appearance Package". He explained that the paint protectant and the wheel locks are applied at delivery. I stated that I did not want the "Appearance Package" and he immediately asked if I looked at all the cars on the website. I stated, No I did not. I looked at the car I was interested in. The question was irrelevant and was not dealing with the 3K increase from what the website advertised. In my frustration, I left the dealership. After leaving I did leave a voicemail with Quentin James, thanking him for his time and I understand the additional charges that were being added on were not in his control. More
able to get me a NEW vehicle when others could not This was the most easiest car buying experience ever. Everything went smooth. Everyone was helpful and I left with my new vehicle all in an hour and This was the most easiest car buying experience ever. Everything went smooth. Everyone was helpful and I left with my new vehicle all in an hour and a half. Nick was super! More
Great Service,Love the Car The treatment, professionalism demonstrated by my Sales Consultant Joseph Pierre and the Management Team was first class from start to finish. Thank-y The treatment, professionalism demonstrated by my Sales Consultant Joseph Pierre and the Management Team was first class from start to finish. Thank-you ! Thumbs Up. More
Awesome team From the time I arrived at this dealer "Nick Cutlip" and the team was awesome. Customer service and the caring service provided immediately made me f From the time I arrived at this dealer "Nick Cutlip" and the team was awesome. Customer service and the caring service provided immediately made me feel welcome. I will recommend this dealership and use them in the future. Thanks again Nick and the awesome team!! More
Great experience! The dealership worked with me during my time of need of a new vehicle. I had an existing loan on my old trade-in vehicle, and the dealership worked it The dealership worked with me during my time of need of a new vehicle. I had an existing loan on my old trade-in vehicle, and the dealership worked it out where I can purchase a 2018 without going broke. I would recommend them to family and friends. More
Great service I highly recommend this dealership my sales rep and finance manager was awesome everyone was helpful. I will definitely purchase another vehicle from I highly recommend this dealership my sales rep and finance manager was awesome everyone was helpful. I will definitely purchase another vehicle from them in the future I'm very pleased with the vehicle I purchased. More
Great Nick Cutlick is really friendly and helpful when you are shopping for a new vehicle. He’s knowledgeable and is always concerned about you and making s Nick Cutlick is really friendly and helpful when you are shopping for a new vehicle. He’s knowledgeable and is always concerned about you and making sure you are buying what you need and want. More