Ourisman Hyundai of Laurel

Ricky is One of the Best Car Salesmen I have Ever Dealt With I have purchased two Hyundais (a Tucson and a Sonata) from Ricky Zallicoffer and can honestly say that I have enjoyed the process both times. Ricky i I have purchased two Hyundais (a Tucson and a Sonata) from Ricky Zallicoffer and can honestly say that I have enjoyed the process both times. Ricky is a bit of an anomaly in the new car sales business in that he does not bring undue pressure on the buyer and he truly knows his product line. Ricky has learned and respects the fact that I come prepared with information and he has the patience of a saint as I ask many questions and he thoroughly answers. I will likely be in the market for a new vehicle in the near future and my first, and likely only, call will be to Ricky. While Ricky is the gem of OURISMAN HYUNDAI the service department can sometimes prove to be the Achilles heel of the operation. By and large, the service department has done their job well, particularly with regard to routine maintenance. However, my fully loaded special edition Sonata (that I truly love driving) has been plagued by three different intermittent problems, all of which are very important to me. Unfortunately, each time I ask them to address these issues, the service department seems to only give those issues a cursory glance, leaving me to contend with these issues (blind spot warning, navigation/AV system and driver preset controls) again until my next visit. As highly as I think of HYUNDAI as an auto manufacturer, I am sorely disappointed that the dealer service department has refused to take the initiative to elevate these problems to a regional service representative who is likely to have encountered these problems at other dealerships and familiar with a solution to rectify them. We’re it not for these service issues, OURISMAN HYUNDAI would get a five star plus rating from me. Indeed, if I were rating the dealership solely on my experiences with Ricky Zallicoffer the dealership would get ten stars if I could do that. In sum, you can get a great HYUNDAI vehicle from a solid dealer if you visit OURISMAN. If you really want a terrific buying experience ask for Ricky and, like me, you will be elated with you car buying experience. More

Thank you Joseph! My Santa Fe Sport is a head turner. You listened and I now have the SUV I wanted, fully loaded and a dream to drive . Your time is sincerely appreciat My Santa Fe Sport is a head turner. You listened and I now have the SUV I wanted, fully loaded and a dream to drive . Your time is sincerely appreciated. I'm a repeat a Hyundai buyer. More

Got the car I wanted!! I had a 2016 mazda 3 that I wanted to trade in. Kiyan was very helpful in leasing me the 2018 Mazda CX-5 in the price range I was looking for! I'm so I had a 2016 mazda 3 that I wanted to trade in. Kiyan was very helpful in leasing me the 2018 Mazda CX-5 in the price range I was looking for! I'm so happy with my purchase, and now I finally have the car (SUV) I wanted. More

Above and Beyond. I was going thru bankruptcy and needed a new car with a payment I could afford... I went in to see Nick and he went ABOVE AND BEYOND to make sure I I was going thru bankruptcy and needed a new car with a payment I could afford... I went in to see Nick and he went ABOVE AND BEYOND to make sure I got the type of car I needed and the price I was looking for. He was very professional and very sweet! I would recommend him to any and everyone. He looked out ... THANKS NICKE !!! YOU ARE AN ANGEL!! More

Does it get any better than this!? I was turned down everywhere, Ben said let me give it a shot. I almost didn't come to apply, but I talked to Ben and he promised he would make it happ I was turned down everywhere, Ben said let me give it a shot. I almost didn't come to apply, but I talked to Ben and he promised he would make it happen. Now I'm the proud owner of a brand new Sonata!!! Thanks Ben! More

Excellent car buying experience!! I am very pleased with my overall experience with Ourisman Hyundai. I contacted the dealership about the car I was interested in and was promptly cal I am very pleased with my overall experience with Ourisman Hyundai. I contacted the dealership about the car I was interested in and was promptly called by Quentin. He answered all of my questions and scheduled an appointment for me to come in and go for a test drive. He was courteous, professional honest and very up-front about the whole process. Quentin went above and beyond every step of the way to provide an excellent experience. I love my new car and I'll definitely be coming back to Ourisman when it's time for an upgrade. Thank you to Quentin and the Ourisman Hyundai Laurel team!! More

I love my car!!! I was searching everywhere for the perfect hatchback to fit my needs, and I finally found it at Ourisman Mazda! I didn't want to deal with the headach I was searching everywhere for the perfect hatchback to fit my needs, and I finally found it at Ourisman Mazda! I didn't want to deal with the headache of going from dealer to dealer, so I decided to purchase online. Made me nervous to do so but my worries went away when I emailed Ben Stark! He was easy to work with and understood my needs and had the car all cleaned up after all of our negotiations! This was the easiest car buying experience ever, thanks for my Mazda 3 Ben!!! More

Great, as always! This is our 3rd car that we have bought from Nick for our mom. I trust in Nick and know that he will give us the best deal and take care her with ever This is our 3rd car that we have bought from Nick for our mom. I trust in Nick and know that he will give us the best deal and take care her with every detail. He isn't just about the sale but continues to check-in with us long after the sale. More

Prompt and salesman courteous and professional I was only I'm dealer fir 2 1/2 hours and deal was complete. Fast and professional. Very courteous. The entire staff was polite. He was able to get me I was only I'm dealer fir 2 1/2 hours and deal was complete. Fast and professional. Very courteous. The entire staff was polite. He was able to get me the vehicle I wanted. More

Great experience This was by far this best car buying experience I have ever had. I thank Nick for this. He was very honest about the entire deal. Nick is a great sale This was by far this best car buying experience I have ever had. I thank Nick for this. He was very honest about the entire deal. Nick is a great salesman and an all around great person. I would recommend him to anyone in the market for a new or used car. Thanks again Nick. More