Ourisman Hyundai of Laurel

Nick was really a great guy. Nick was very nice. He promised that he would deliver and deliver he did! I drove away in my dream car for my birthday. I am very satisfied and extrem Nick was very nice. He promised that he would deliver and deliver he did! I drove away in my dream car for my birthday. I am very satisfied and extremely happy. More

Great experience!! I went to this dealership and was surprised by the kindness and great customer service. I had my two children with me and Aaron A. was very patient an I went to this dealership and was surprised by the kindness and great customer service. I had my two children with me and Aaron A. was very patient and nice to them. We had a very pleasant visit, and I would tell you if you’re in the market for a Mazda they are who you need to go and see. Aaron and the rest of the staff were very knowledgeable about the product. More

Great Experience with Ricky Ricky was awesome! He was patient and answered all my questions with honesty. He even followed up with a phone call after I purchased the car and exp Ricky was awesome! He was patient and answered all my questions with honesty. He even followed up with a phone call after I purchased the car and explained some of the features. I highly recommend him and the dealership. More

Great,friendly and quick I recently filed bankruptcy and needed help getting into a new car. I had been to several dealerships and they were giving me the run around trying I recently filed bankruptcy and needed help getting into a new car. I had been to several dealerships and they were giving me the run around trying to pick the cars they want. I called Nick once and we was on it. He returned all my calls and text messages and told me i was approved withing hours.He took me in to our appointment real late and he stayed to help. Not only did he help put me in a car i actually like and he did it within a week. I would tell anyone to go to him if they wanted to get a new car. I will probably be back when my credit is better and I'm ready for something new again. thanks again Nick More

Great Experience!!! Nick is a man of his word,he made this experience pleasant.He is the best salesman I have ever dealt with.I would definitely recommend Nick!!! Nick is a man of his word,he made this experience pleasant.He is the best salesman I have ever dealt with.I would definitely recommend Nick!!! More

Expensive part replacement resulting in car's worse condtion On July 16th 2018 my husband took our 1996 Mazda Protégé to Ourisman Mazda to get the check engine light issue resolved. At that time my husband also On July 16th 2018 my husband took our 1996 Mazda Protégé to Ourisman Mazda to get the check engine light issue resolved. At that time my husband also mentioned that the ride is rough and makes some noise while going over bumps. The service representative after inspection said that the rough ride and noise is due to the bad condition of rear struts (shock absorbers) and replacing them with new struts will solve the problem. NO MENTION WAS MADE to the effect that the front struts are also bad and that both may have to be replaced and since it is an old car the problem may not get solved with replacing only the rear ones. Since our Mazda was in a very good condition and a very reliable vehicle in spite of being an old car, we decided to get it done in the hope that the ride will be smooth. We were charged $2061.15 out of which $1535.95 was for the struts replacement (parts and labor ). Once I started using it I noticed that the ride has become a lot worse to the extent that the car jumps when going over even tiny bumps in the road and it is almost impossible to drive on roads which are less than perfect- a condition which was not at all the case before. So Mohan went to Ourisman dealer and explained the problem. They took a look at it again and said that since the rear shocks became improved due to the replacement of rear struts, the problem due to the old front struts are now more pronounced. They gave an additional estimate of $1165 to replace the front struts and also said that even replacing them may not fully solve the problem as it is an old car . Then my husband asked him that in that case why was he not informed this before replacing the rear struts costing us $1535.95. The owner admitted the service representative should have probably told him that. So my husband asked for a refund of the amount ($1535.95) as our car is in a worse condition than before. The owner refused any refund. More

Nick is awesome! I highly recommend going to him! Nick was understanding about my situation and was able to help me immediately. He is kind and does the work that no other salesman will do. I will rec Nick was understanding about my situation and was able to help me immediately. He is kind and does the work that no other salesman will do. I will recommend him to my friends and family! More

Nick Cutlip is a Car Dealer GAWD I am going to keep this short and simple. Request Nick Cutlip if you want to drive off with the best deal for a vehicle. I am positive that the othe I am going to keep this short and simple. Request Nick Cutlip if you want to drive off with the best deal for a vehicle. I am positive that the other car dealers are great but I am motioning (hand signals in all as I type!) you to go see Nick. This brother will take care of you, even if he is ON VACATION. Come on, who does that? I would rate him 6 stars, if this review would let me. -Ricardo More

Awesome Experience I recently filed bankruptcy and needed help getting into a new car. I had been to one other dealership and they were giving me the run around. I calle I recently filed bankruptcy and needed help getting into a new car. I had been to one other dealership and they were giving me the run around. I called Nick once and we was on it. He returned all my calls and text messages. I was even late to our appointment and he stayed late to help. Not only did he help put me in a car but its a 2018! I would tell anyone to go to him if they wanted to get a new car. I will be back when my credit is better and I'm ready for something new again. More

Great Service, a Very Positive Experience Nick Cutlip and Lara Schumake-Milan are awesome! They made buying our Mazda 3 a great experience, recommend. Nick mades the experience easy and Lara Nick Cutlip and Lara Schumake-Milan are awesome! They made buying our Mazda 3 a great experience, recommend. Nick mades the experience easy and Lara helped with all the financing in a cheerful manner. More