Ourisman Hyundai of Laurel
Laurel, MD
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AMAZING !!!!!!!!!! I CALLED NICK AN IN 2 DAYS HE GOT ME APPROVED FOR A NEW CAR HE WAS VERYYYY PROFESSIONAL AN FAST VERY HELPFUL EXPLAINED EVERYTHING CLEARLY ..I DEFNITLY I CALLED NICK AN IN 2 DAYS HE GOT ME APPROVED FOR A NEW CAR HE WAS VERYYYY PROFESSIONAL AN FAST VERY HELPFUL EXPLAINED EVERYTHING CLEARLY ..I DEFNITLY WOULD RECOMMEND HIM HE IS THE ABSOLUT BESTTTTTTTTT AT THIS ..GO SEE NICK CUTLIP ..HANDS DOWN...C. SHROPSHIRE More
Won’t Nick Do It! Amazing! Nick Cutlip was very pleasant and professional. Whenever I asked a question, Nick’s answer was very informative. He gave in- depth detail of Amazing! Nick Cutlip was very pleasant and professional. Whenever I asked a question, Nick’s answer was very informative. He gave in- depth detail of my 2018 Hyundai Elantra purchase! More
Great experience There was no hassle, no stress, no pressure. Most enjoyable experience ever in purchasing a vehicle. My salesperson Nick Cutlip is knowledgeable, acco There was no hassle, no stress, no pressure. Most enjoyable experience ever in purchasing a vehicle. My salesperson Nick Cutlip is knowledgeable, accommodating and friendly. More
Works well with bad credit but may take advantage of it We are in a bankruptcy so we were pleased that they were able to finance us. However, during the sales process we felt taken advantage of. The price We are in a bankruptcy so we were pleased that they were able to finance us. However, during the sales process we felt taken advantage of. The price originally quoted was changed and was not given to us until we were signing the papers. They raised the price of the car and gave us the same amount for our trade, essentially giving us nothing for our trade. Then they wanted us to go back to our trustee to get approved for higher financing. We ended up pushing back and had to pay more out of pocket in order to make the numbers work. Shaun Thompson the Finance Manager was very helpful and worked with us to make the deal happen. We are grateful that we could get into a vehicle and get financing and Nick was very nice, however we did feel that some of the tactics used were under-handed. The vehicle then broke down within a week but they did get it serviced rapidly. Just hoping that the vehicle doesn't have other unknown issues. More
Goes above and beyond We decided we wanted the LImited Ulitmate Santa Fe with tech pack, just before they stopped being a current model! To further complicate things we we We decided we wanted the LImited Ulitmate Santa Fe with tech pack, just before they stopped being a current model! To further complicate things we were in the UK waiting to immigrate, but Gary Collins was like a dog with a bone to get us the car we wanted, in the end sourcing one in NJ and having it driven to the lot in Laurel. Personal service that is super rare, but very highly appreciated by us, now driving the car having arrived to be with our family in Silver Spring. Highly recommended! More
Awesome Experience Hands down, this dealership is the best! From the sales person, Nick Cutlip to the end of the financing I had a very pleasant experience. Nick was ver Hands down, this dealership is the best! From the sales person, Nick Cutlip to the end of the financing I had a very pleasant experience. Nick was very patient with me as I test drove almost every car on the lot lol I had to surrender a vehicle and was able to get into a brand new vehicle without a hassle. All this while dealing with bankruptcy and a low credit score and no money down.If you need a vehicle and you are facing bankruptcy GO SEE NICK! More
Very Pleased Gary Collins was great to work with, and I would highly recommend this dealership. Gary was friendly, patient, and worked out a deal that I was comfor Gary Collins was great to work with, and I would highly recommend this dealership. Gary was friendly, patient, and worked out a deal that I was comfortable for me. More
Great buying experience Joseph Pierre and Ismail were great. The treated us like family, were eager to help, and very accommodating. Justin was helpful too by answering many Joseph Pierre and Ismail were great. The treated us like family, were eager to help, and very accommodating. Justin was helpful too by answering many of our questions. I would highly recommend this dealership to anyone thinking about buying a new car. We came down from over an hour away in Pennsylvania. This is the dealership to go to and these are the guys to see. You won't regret it. Phil W. More
My best car buying experience ever! My salesman was Nick Cutlip. From the moment I spoke with Nick I knew that I had the right person to help me...you see he was on vacation when I calle My salesman was Nick Cutlip. From the moment I spoke with Nick I knew that I had the right person to help me...you see he was on vacation when I called his cell and left a message, he called me back within 30 minutes from the pool....lol! I was in a jam and needed a vehicle, after some discussion he felt confident. Nick kept his word, he was considerate of my time and most of all he was HONEST! He said he could help me and on Saturday I purchased my brand new Hyundai Tucson in less than 2 hours. #ActQuickBuyFromNick! More
Last minute purchase Purchased C3. Not a lot of back and forth. No pressure. Kiyan, Ishmael and everyone else were professional and efficient. Only drawback is the 30 Purchased C3. Not a lot of back and forth. No pressure. Kiyan, Ishmael and everyone else were professional and efficient. Only drawback is the 30 year old dot matrix printer that many dealerships still use. More