Ourisman Hyundai of Bowie

Service was superb, as always. Shavon told us that we were missing struts of the hood of our car, which was something that we never knew before. were missing struts of the hood of our car, which was something that we never knew before. More

As usual I received great service at Ourisman Hyundai of Bowie. Shavon is my preferred service provider and as always she was very responsive, knowledgeable and professional. The valet service is great allo Bowie. Shavon is my preferred service provider and as always she was very responsive, knowledgeable and professional. The valet service is great allowing me to continue working from home and stay safe in this COVID environment. The new procedure of using the text to approve recommended service was very convenient and easy to understand. The service team went above and beyond with my requests. Thank you! More

I came into the dealership because I was having an issue with my rear passenger side door and my suspension but my extended warranty wouldn’t cover it. I was definitely not happy about this but Patrick assu with my rear passenger side door and my suspension but my extended warranty wouldn’t cover it. I was definitely not happy about this but Patrick assured me that he take care of it and he did. Needless to say I got my vehicle back with all of my problems resolved. Thanks again Patrick. You’re the best!!! More

Brought my Palisade in for servicing. The dealership has great customer service and the staff is friendly and awesome! Highly recommended and I will return again. great customer service and the staff is friendly and awesome! Highly recommended and I will return again. More

My service was done quickly from the time it was towed to service to the time it was handed to me complete with a complimentary wash service to the time it was handed to me complete with a complimentary wash More

My service was completed in a timely manner and as expected. Shavon assisted me with checking in, following up on what was needed for my vehicle, etc. I worked with Shavon previously; she’s always fri expected. Shavon assisted me with checking in, following up on what was needed for my vehicle, etc. I worked with Shavon previously; she’s always friendly, thorough and helpful. More

My service was completed in a timely manner from the time I pulled in to the time my vehicle was returned. Shavon checked me in within 3-5min of pulling into the service area. Thank you for the quick service I pulled in to the time my vehicle was returned. Shavon checked me in within 3-5min of pulling into the service area. Thank you for the quick service and the discount given at checkout! More

I purchased my 2017 Genesis G80 at another dealership and was woefully disappointed with how they treated me when I brought my car in for service. However, I continue to be wowed with the customer service at was woefully disappointed with how they treated me when I brought my car in for service. However, I continue to be wowed with the customer service at Ourisman Hyundai/Genesis. From the service managers coming to my car as I pull into the service lane with portable tablets, to the care shown by the assistants who take my vehicle to the service bay. Add to that the superior work of the service techs who work on my vehicle and, (the cherry on top) that my vehicle is returned to me clean inside and out. You guys are a class act. Thank you Ms. Shavon and the rest of the team. Vernon Hammett More

Did warranty work. Staff was helpful, supportive and up front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good front about any issues. Kept the car an extra day to insure it was working properly. Building well maintained for the current health crisis. Good Job! Would have been five stars but out of loaner cars, had to rent, which was still handled easily. Thanks! More

I bought a Santa Fe from Ourisman today and I would recommend this dealership very highly to anyone. We had one of the best car buying experiences ever thanks to our salesman, Mr. Jack Johnson. Very recommend this dealership very highly to anyone. We had one of the best car buying experiences ever thanks to our salesman, Mr. Jack Johnson. Very helpful, full of knowledge, and so easy to work with. I would definitely recommend this place to anyone. More