Ourisman Hyundai of Bowie

I 'm giving this rating because; 1.The communication was excellent. All of my questions were answered in detail and in a timely manner. 2. The price was the best of all the offers that I received. 3.The was excellent. All of my questions were answered in detail and in a timely manner. 2. The price was the best of all the offers that I received. 3.The employees did whatever it took to earn my business which they did earn. 4.Everyone was very courteous and very professional. 5.The dealership was very clean with a very friendly atmosphere. So, in short my overall experience was an exceptional one. From my experience Ourisman Hyundai of Bowie is definitely the place to buy your new Hyundai. More

My car buying experience at Hyundai of Bowie was very good. The customer service was great, and I would definitely recommend this dealership to friends & family in the area that are interested in purchas good. The customer service was great, and I would definitely recommend this dealership to friends & family in the area that are interested in purchasing a Hyundai auto. More

Our Hyundai Varacruz was far down in Virginia and we wanted to trade our current Santa Fe. We didn't want the hassle of driving far and chancing a sour negotiation. I called Michael up to see if they wanted to trade our current Santa Fe. We didn't want the hassle of driving far and chancing a sour negotiation. I called Michael up to see if they could transport the vehicle, inspect it, give us a fair value for our trade in, and finance our offer for the Varacruz we were looking at. I brought in the Santa Fe to obtain a value. I believe it was fair. I was not disappointed with the values he presented. I asked him to run the credit report in order to find Hyundai motor finance's current rate. Their rate was higher than my bank's. We discussed if there were any incentives or bargaining. Unfortunately there was not, so I changed my mind and went with my bank Navy Fed... There was no pressure, and a lot of patience. I feel that Mike gave me the best deal possible. He used all his resources and quoted me an honest out the door price! In fact, he over quoted me... (this is where Terri comes in) She introduced herself before we had to finalize the transaction. She was friendly, professional, and good looking. After Mike picked up the car and ran it through the Safety Inspection (it's unbelievable that this was only half of a business day for the whole start to finish introduction to final contracts...) I was expecting to pay extra fees after my loan amount. I was proven wrong when I sat down with Terri. She ran the numbers, discovered that I was entitled to some money back, and offered the extended warranty that I wanted (but was unable to afford). I walked away from the dealership paying the same monthly payment I was making for a 2010 Santa Fe (with no features) at 45,000 miles (original tires...etc) as for a huge luxurious (in my opinion fully loaded) varacruz with the same amount of miles (47000) and new tires.... I'm blown away by this dealership's team!!!!!!! This was for my family as we are getting ready to watch family babies during the work day... My wife is very happy, and it was made possible by Mike and Terri's professionalism, proficiency, and work ethic. They even gave me discount coupons for upcoming maintenance on the vehicle! I'm glad we did business with them and have absolutely no regrets!! More

I gave a rating of all 5's because 10's were not available. This is a fantastic dealership and Chris was "the man." Overall cleanliness...spotless. All employees were friendly but Chris made our available. This is a fantastic dealership and Chris was "the man." Overall cleanliness...spotless. All employees were friendly but Chris made our car buying process a breeze. We've been putting off buying a car for a while now because we didn't want to deal with the whole process. After working with Chris my husband is seriously considering buying a vehicle for himself from Hyundai of Bowie. I've already called and text family and friends to tell them all about the great time we had buying our new car. Hyundai of Bowie is the place to go to buy a car. More

I highly recommend Ourisman Hyundai of Bowie. Chris Brown is truly the definition of honesty in sales and compassion/customer care in customer service. At no time did I feel rushed, pushed into a sale that I is truly the definition of honesty in sales and compassion/customer care in customer service. At no time did I feel rushed, pushed into a sale that I was not interested in, and any and all questions that I had during the sales process were answered honestly and quickly. Chris truly goes above and beyond for his customers and I am very grateful for his high level of professionalism and natural way of interacting with his customers. In regards to financing, Vince was wonderful to work with, as he fully explained the buying process, what each form means (which do not judge, those can be intimidating), and ensured that I was making the right decision in regard to my vehicle of choice. Overall, I highly recommend the team of professionals at Ourisman Hyundai of Bowie. You will not be dissapointed, as they are truly a master of trade! More

I would likde to tell everyone about the excellent customer service that I received from Ourisman Hyundai. I want to start off by saying that I decided it was worth my wild to go into Ourisman Hyundai customer service that I received from Ourisman Hyundai. I want to start off by saying that I decided it was worth my wild to go into Ourisman Hyundai based on email conversations that I had with Ms. Anya Kerns (Internet Manager) and Mr. Christopher Brown (Sales Professional). I explained to Anya that I was looking for a particular vehicle and that I had sent my information to four other dealers as well and no one had it. The key is no one bothered to explain why they didn't have it either. After two emails with Anya and a phone call to Christopher I was convinced that this was the delership for me. I went in on 1/16/13 with the intent to look and walked out with a brand new Sonata Limited in the beautiful Pacific Blue Pearl!!! This was the first time that I had ever purchaced a car on my own. I did not feel any undue stress or pressure from anyone at Ourisman. Christopher explained everything to me. He also listend to my concerns about making a large purchase and he was able to overcome them in a very professional manor. I wanted facts and numbers and he provided them to me with no hesitation. The entire staff was very nice and I could tell it was genuine!! Customer service is EVERYTHING to me and Ourisman is top notch. Thank-you for all of your dedicaded time and service to ensure that my needs and comfort levels were met!! More

No pressure or gimmicks. Honest,straightforward info. Great price. Very friendly and professional. Quite the opposite of what one used to experience when buying a new car. Would recommend this dealer Great price. Very friendly and professional. Quite the opposite of what one used to experience when buying a new car. Would recommend this dealer and my sales person (Christopher Brown) to anyone. The entire buying experience was a real pleasure. More

The best new car purchase experience in my liffetime after buying 17 new cars. immaculate physical plant, best salesman and best financisl advisor i've ever had. They should be used as a training facili after buying 17 new cars. immaculate physical plant, best salesman and best financisl advisor i've ever had. They should be used as a training facility for new employees. Smart employees with an emphasis on customer service. More

Will Wingo was very helpful, his energy and professionalism is commendable and noteworthy. As I am 65 years old, I have had experience buying cars for many years and believe Will was as helpful professionalism is commendable and noteworthy. As I am 65 years old, I have had experience buying cars for many years and believe Will was as helpful as any salesman I have dealt with and showed more energy to meet our needs than any I recall in recent years. More

I had a wonderful experience with this dealership and I am encouraging my friends and co-workers to utilize their services! My favorite car of many years died. Needless to say purchasing a car because of am encouraging my friends and co-workers to utilize their services! My favorite car of many years died. Needless to say purchasing a car because of an emergency is not fun. I was prepared to go with a used car in order to meet the terms of my budget. Late one evening, I reviewed the website, selected a used certified car and sent my email to the dealership. (I had also sent inquiries to other dealerships as well) By 8:35a.m. I received an email from Anya about the car. I was also concerned about my less than perfect credit. Anya provided me with the link to the financial application and I completed it online. By 11:00a.m. Anya had contacted me again to let me know everything was good and set my appointment to come into the dealership for a test drive. I had the pleasure of meeting Chris upon my arrival. Anya and Chris asked me to review the possibilities of looking beyond a used car...I was an easy sell after my test drive and a review of the expenses. Needless to say, after working through the financial requirements with Vince, I am the proud owner of a new 2013 Sonata with all the bells and whistles, sunroof, heated leather seats, latest smart technology and with a very competitive low interest rate!. This is the 7th car I have purchased in my lifetime and it was a wonderful experience. More