Ourisman Hyundai of Bowie

Excellent Service!! Herb Matthews represented the Ourisman Hyundai of Bowie service department very well. I was having problems with my Navigation. It had frozen compl Herb Matthews represented the Ourisman Hyundai of Bowie service department very well. I was having problems with my Navigation. It had frozen completely, a hard reset wouldn't even fix the problem. So Herb put in an order for a new touch screen face and that did the job. I was totally pleased with his turnaround time. He put the order in when he said he was. He got back to me 3 days later like he said he would and he kept me updated on my scheduling and everything just like he said he would. I received a complimentary wash and my navigation has been working perfectly! I am in love with Hyundai Genesis again. I would strongly recommend working with Herb if you need your car serviced. More

I love my Santa Fe. Lenox & Anya were great and made our experience wonderful. We will definitely be back when we need another car for my husband or daughter in the near Lenox & Anya were great and made our experience wonderful. We will definitely be back when we need another car for my husband or daughter in the near future. More

Terrifc--got the job done Stephanie Warrington was prompt in getting back to me immediately after my inquiry about a car. I asked her for specifics on the car, what was include Stephanie Warrington was prompt in getting back to me immediately after my inquiry about a car. I asked her for specifics on the car, what was included and exact details on price. She didn't work around the edges--she answered exactly what I was looking for and didn't waste my time. I knew what I wanted, and she helped get me exactly that. When it came to arranging a time to come in, she made herself available on Saturday and was there for me til even a follow up call to ensure all was going well. In a matter of hours after test driving, I was happily driving away with the car I was hoping for. I live in D.C., but she made this trip all very worth it. Thank you, Stephanie! I had been looking around at dealerships closer to D.C., and I'm glad I expanded my horizons. You were phenomenal, prompt and to the point. And friendly. Cheers all around! More

fabulous car/fabulous staff i leased a loaded up 2015 genesis...best car i've ever driven...still learning all its features...in the process...i had a great time with my salesper i leased a loaded up 2015 genesis...best car i've ever driven...still learning all its features...in the process...i had a great time with my salesperson, lennox gibbs, test driving and setting up, with his help, the blue link system, bluetooth, etc....he was a great help in all aspects of the purchase/lease process...a genuinely good guy and very knowledgeable...a few months later, a minor glitch in the iphone app that starts the car remotely...well...anya kerns, the internet sales manager took over and straightened out the problem with great persistence and humor...really enjoyed her help and expertise...thanks to her...i just stayed warm and toasty inside and watched the car defrost itself on another snowy morning...cheers, anya... More

Excellent service by friendly, knowledgeable professionals Our experience at Ourisman Hyundai of Bowie was delightful. Anya and Lennox were very courteous in assisting my wife and I in finding the right vehicl Our experience at Ourisman Hyundai of Bowie was delightful. Anya and Lennox were very courteous in assisting my wife and I in finding the right vehicle for our daughter! More

Satisfaction Marcus Solomon has been super. From my first visit, we clicked. I leased a 2012 Sonata and he was very patient and understanding - helped me so much Marcus Solomon has been super. From my first visit, we clicked. I leased a 2012 Sonata and he was very patient and understanding - helped me so much. We bought an Acura for my granddaughter and again he was right there with all we needed. My next-door neighbor was looking for a new car, so I sent her to Marcus. She loves her 2015 Sonata. When my lease was running out, I called Marcus and now have my 2015 Sonata. My limited experience with service has been handled efficiently by Juan. Overall, I am a happy camper. More

good, but i have not even gotten a thank you call or a card. Brian was okay. He has not contacted me since I brought the car. I also left a message on his cell but he did not return my call. Brian was okay. He has not contacted me since I brought the car. I also left a message on his cell but he did not return my call. More

Car Sales & Service We recieved top notch customer service on our recent purchase and servicing of our new Hyundai Santa Fe Sport. Everyone went out of their way to get We recieved top notch customer service on our recent purchase and servicing of our new Hyundai Santa Fe Sport. Everyone went out of their way to get us what we wanted and have been very helpful every step of the way to help us learn our new vehicle inside and out. Hats off...class act dealership! Greg has gone out of his way to help us learn all the features our vehicle has to offer and continues to answer all of our questions. Mark Cooper was a no-nonsense, straight forward salesman that gave us the best possible deal we could ask for. Great overall experience! More

Santa Fe Sport purchase Overall, great experience...Kevin is definitely the right guy to talk to. It took a little bit longer than I might have hoped to negotiate down to th Overall, great experience...Kevin is definitely the right guy to talk to. It took a little bit longer than I might have hoped to negotiate down to the price I thought was fair, but in the end we got there, and I ended up with a good deal on a great vehicle. Compared to the other dealerships I visited, Ourisman was far and away the best. Highly recommended! More

THE EXPERIENCE OF A LIFE TIME Nick Cutlip is the best salesmen I have ever dealt with, the whole staff at Ourisman are the best people you would ever want to work with when buying Nick Cutlip is the best salesmen I have ever dealt with, the whole staff at Ourisman are the best people you would ever want to work with when buying a new car I love my new Sonata. Thanks guys I love you all you made me feel so special yesterday. Deborah Williams Baltimore More