Ourisman Hyundai of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Ourisman Hyundai of Bowie Great experience at the Bowie store. salesman knew his stuff and the experience was great. I got the car I wanted with a minimum of time and stres Great experience at the Bowie store. salesman knew his stuff and the experience was great. I got the car I wanted with a minimum of time and stress. More
Very Good Experience at this Dealership I had a really positive experience with this dealership. Everyone was very friendly, and I never felt at any point like they were trying to be cunnin I had a really positive experience with this dealership. Everyone was very friendly, and I never felt at any point like they were trying to be cunning or pull one over on me. They were very helpful in getting me a great price for my new vehicle as well as a very competitive interest rate. There was some confusion around a disposition fee that I owed and was assured that I wouldn't owe (I was surrendering a leased vehicle at the time of this purchase), but the team offered to cover half of it due to their miscommunication about its specifications. I would definitely recommend stopping by here if you're searching for a new/used vehicle. I worked with Kevin Handy (Sales) and Donna Jones (Finance), and they were great. More
everything was perfect. Lennox Gibbs and Anya Kerns provided the necessary information about the vehicle in a timely fashion. They were very knowledgeable and kind. the cars Lennox Gibbs and Anya Kerns provided the necessary information about the vehicle in a timely fashion. They were very knowledgeable and kind. the cars is impeccable, I love it!! I was able get my car in less than 4 hours, which was much faster than with previous dealers. More
Excellent Service!! Herb Matthews represented the Ourisman Hyundai of Bowie service department very well. I was having problems with my Navigation. It had frozen compl Herb Matthews represented the Ourisman Hyundai of Bowie service department very well. I was having problems with my Navigation. It had frozen completely, a hard reset wouldn't even fix the problem. So Herb put in an order for a new touch screen face and that did the job. I was totally pleased with his turnaround time. He put the order in when he said he was. He got back to me 3 days later like he said he would and he kept me updated on my scheduling and everything just like he said he would. I received a complimentary wash and my navigation has been working perfectly! I am in love with Hyundai Genesis again. I would strongly recommend working with Herb if you need your car serviced. More
I love my Santa Fe. Lenox & Anya were great and made our experience wonderful. We will definitely be back when we need another car for my husband or daughter in the near Lenox & Anya were great and made our experience wonderful. We will definitely be back when we need another car for my husband or daughter in the near future. More
Terrifc--got the job done Stephanie Warrington was prompt in getting back to me immediately after my inquiry about a car. I asked her for specifics on the car, what was include Stephanie Warrington was prompt in getting back to me immediately after my inquiry about a car. I asked her for specifics on the car, what was included and exact details on price. She didn't work around the edges--she answered exactly what I was looking for and didn't waste my time. I knew what I wanted, and she helped get me exactly that. When it came to arranging a time to come in, she made herself available on Saturday and was there for me til even a follow up call to ensure all was going well. In a matter of hours after test driving, I was happily driving away with the car I was hoping for. I live in D.C., but she made this trip all very worth it. Thank you, Stephanie! I had been looking around at dealerships closer to D.C., and I'm glad I expanded my horizons. You were phenomenal, prompt and to the point. And friendly. Cheers all around! More
fabulous car/fabulous staff i leased a loaded up 2015 genesis...best car i've ever driven...still learning all its features...in the process...i had a great time with my salesper i leased a loaded up 2015 genesis...best car i've ever driven...still learning all its features...in the process...i had a great time with my salesperson, lennox gibbs, test driving and setting up, with his help, the blue link system, bluetooth, etc....he was a great help in all aspects of the purchase/lease process...a genuinely good guy and very knowledgeable...a few months later, a minor glitch in the iphone app that starts the car remotely...well...anya kerns, the internet sales manager took over and straightened out the problem with great persistence and humor...really enjoyed her help and expertise...thanks to her...i just stayed warm and toasty inside and watched the car defrost itself on another snowy morning...cheers, anya... More
Excellent service by friendly, knowledgeable professionals Our experience at Ourisman Hyundai of Bowie was delightful. Anya and Lennox were very courteous in assisting my wife and I in finding the right vehicl Our experience at Ourisman Hyundai of Bowie was delightful. Anya and Lennox were very courteous in assisting my wife and I in finding the right vehicle for our daughter! More
Satisfaction Marcus Solomon has been super. From my first visit, we clicked. I leased a 2012 Sonata and he was very patient and understanding - helped me so much Marcus Solomon has been super. From my first visit, we clicked. I leased a 2012 Sonata and he was very patient and understanding - helped me so much. We bought an Acura for my granddaughter and again he was right there with all we needed. My next-door neighbor was looking for a new car, so I sent her to Marcus. She loves her 2015 Sonata. When my lease was running out, I called Marcus and now have my 2015 Sonata. My limited experience with service has been handled efficiently by Juan. Overall, I am a happy camper. More
Car Sales & Service We recieved top notch customer service on our recent purchase and servicing of our new Hyundai Santa Fe Sport. Everyone went out of their way to get We recieved top notch customer service on our recent purchase and servicing of our new Hyundai Santa Fe Sport. Everyone went out of their way to get us what we wanted and have been very helpful every step of the way to help us learn our new vehicle inside and out. Hats off...class act dealership! Greg has gone out of his way to help us learn all the features our vehicle has to offer and continues to answer all of our questions. Mark Cooper was a no-nonsense, straight forward salesman that gave us the best possible deal we could ask for. Great overall experience! More