Ourisman Hyundai of Bowie

Purchased a 2021 Genesis GV80 from Marvin Porter who was patient and vested in ensuring our families needs were met. Great deals and better service is all I can say when dealing with Marvin and Andrade. patient and vested in ensuring our families needs were met. Great deals and better service is all I can say when dealing with Marvin and Andrade. More

Purchased a pre-owned 2016 Hyundai Tucson, March 18th cash . Was told I would recieve title in 1 to 2 weeks. It's been 2 months , still no title. Called dealership several times no one can seem to help cash . Was told I would recieve title in 1 to 2 weeks. It's been 2 months , still no title. Called dealership several times no one can seem to help . They charged an extra $300 for detailing that was never done . Lots of hidden fees at More

Ourisman Hyundai Bowie is an excellent choice to have your family vehicle serviced: professional, quick, flexible and more. Thank you for providing us with 5 star service as usual your family vehicle serviced: professional, quick, flexible and more. Thank you for providing us with 5 star service as usual More

My wife and I had spotted on a vehicle on the internet that we were very interested in so we make an appointment. My wife could not attend the next morning but I was greeting by a very courteous staff an that we were very interested in so we make an appointment. My wife could not attend the next morning but I was greeting by a very courteous staff and introduced the Mr. Greg Pearce, the salesman who was chosen to work with me. Within the first few minutes, I knew this was going to be a good day. He set up the test drive and upon my return, we set down to work out a deal. After a bit of negotiating between myself and the General Manager, Mark Cooper, we came to an agreement. My wife was going to come down later that evening to finish up the paperwork so Greg sent the car to be readied and detailed. Upon our return that evening, Greg was there to greet us and complete the paperwork prior to sending us over the financing where we met Mr. James Harvey. It happened to be his first week but it went pretty smoothly. We thanked James, Greg and Mark on the way out and became part of the Ourisman Family. We look forward to a great relationship. My wife loves her new car!! More

Classic bait and switch by Pete Hemnani. Drive 40 minutes to the dealership to be told the car was not there. Offered to show me a different one, but didn’t ask what I was looking for in terms of features, j to the dealership to be told the car was not there. Offered to show me a different one, but didn’t ask what I was looking for in terms of features, just handed me the keys to one and told me to go find it. Sat in the car for 20 minutes, Pete never come out. Lack of interest, class and clearly ability. Would not buy a car from him and if the dealership are willing to keep someone like that on their sales team, doubt I’d buy a car there either. More

We have purchased 15 cars from Ourisman and our Salesman, Jack Johnson, aside from the great cars, is the reason why! Jack takes care of business the old fashioned way by working hard to make certain that Jack Johnson, aside from the great cars, is the reason why! Jack takes care of business the old fashioned way by working hard to make certain that we get the best deal possible. We trust Jack and he never fails us. He has even hand washed our cars if he happened to see us waiting for a car wash during a busy work day. He's the "best "!!! More

Shavon Hill is my Service Advisor and the only one I prefer to work with. She is always on point providing me with thorough information/advice when I come for service on my Genesis. Her demeanor is al prefer to work with. She is always on point providing me with thorough information/advice when I come for service on my Genesis. Her demeanor is always professional, friendly... service with a smile. Thank you Shavon! MYearwood More

Never again with this dealership. I am telling everyone I know STAY AWAY from this dealership. They provided false/misleading info on my lease and then have yet to refund my initial payment after returnin I know STAY AWAY from this dealership. They provided false/misleading info on my lease and then have yet to refund my initial payment after returning the car two days later. They blamed me for not knowing better about the charging capabilities of the car even though I was assured by sales it would charge in 8 hours with the cord provided. They hardly answer e-mails, they are nearly impossible to get on the phone. Buy here if you dare, but don't expect any level of customer service after. More

I received great service and they were very timely in completing the scheduled work. My service team member went over all the work that was done and also reviewed the recommendations. completing the scheduled work. My service team member went over all the work that was done and also reviewed the recommendations. More

After several days of Internet car hunting, I finally came across this dealership and was assigned to Don. Don went a step further and drove the car to my home (25 miles from the dealership). Don listen came across this dealership and was assigned to Don. Don went a step further and drove the car to my home (25 miles from the dealership). Don listened to what I wanted and the price range I could afford and did not try to sell me a higher-priced car (as other car salesmen at other dealerships had done). He did not disappoint at all. In fact, the car I picked online was the same one I brought at the Internet price. Oh, but there is more to my experience. When I reached the department in which Mr. Little worked with making the numbers work, Mr. Little reduced the selling price so that the car was less than advertised which was a group effort (faces behind the scene), to make their customers happy. What a nice surprise!! Therefore, I am very pleased with the experience I had at Ourisman Hyundai of Bowie. In fact, my first impression is that they are a great group of professionals who enjoy their jobs and making their customers happy. In reading some of the recent reviews, I am glad that I did not know of this page because I am not sure if I would have conducted business with them. Anyway, at this point, I am glad that I did. More