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Ourisman Hyundai of Bowie
Bowie, MD
834 Reviews
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Value, Selection and Price
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 834 reviews
September 09, 2016
Who thought buying a new car could be pleasant This is the second Tucson that Ourisman sold to my family. When helping my daughter purchasing her first car, a 2016 Tucson in December 2015, the sale This is the second Tucson that Ourisman sold to my family. When helping my daughter purchasing her first car, a 2016 Tucson in December 2015, the salesman Greg Pearce was very pleasant and patient. Answering every question she had and provided detailed explanation of all the aspects that Tucson offered, and then gave her a fair deal to boot. When it was my turn 9 months later, I knew it had to be a Tucson and it had to be from Greg Pearce. Greg’s patience and knowledge about the vehicles he sells is astonishing and a far cry from other dealers I have dealt with in the past. The purchase experience was very pleasant, the second time around, and I have no regrets. I also received a good deal and am happy with the purchase. I was a Toyota man in a past life but Hyundai and Greg have converted me. Thanks to all that make this such a great car and purchasing experience. More
by pabreschjr
Verified Customer
September 08, 2016
Great Dealership This is my second car purchase at Ourisman Hyundai of Bowie. The manager and sales people are very professional, friendly and knowledgable. Great ca This is my second car purchase at Ourisman Hyundai of Bowie. The manager and sales people are very professional, friendly and knowledgable. Great car buying experience both times! More
by glennaguilliams
Employees Worked With
Mark Cooper, Marvin Porter
September 07, 2016
Good We were greeted as soon as we pulled in. Brian was a good salesman. He wanted to bring diff cars to the front door for us to look at (it was VERY hot We were greeted as soon as we pulled in. Brian was a good salesman. He wanted to bring diff cars to the front door for us to look at (it was VERY hot outside) but we told him we preferred to walk around and look. Poor guy was sweating up a storm but didn't complain at all... More
by patm4840
Employees Worked With
Brian Parker
August 26, 2016
Great customer service and follow through I was unsure about what vehicle I wanted, just my budget and its requirements. Marvin was there every step of the way in finding a vehicle, gettin I was unsure about what vehicle I wanted, just my budget and its requirements. Marvin was there every step of the way in finding a vehicle, getting the price to where I needed and even keeping in touch after I returned from vacation. I didn't feel hassled to only buy with him, I purchased at a time that was right for me. More
by tataz00
Employees Worked With
Marvin Porter
August 25, 2016
Straightforward and no-nonsense I had multiple email exchanges with Anya before I walked into the dealership. Renee gave us warm welcome and explained in great detail about things we I had multiple email exchanges with Anya before I walked into the dealership. Renee gave us warm welcome and explained in great detail about things we need to know about our Sonata. Their no-nonsense style made the purchase experience pleasant. Will recommend them to our friends for their future needs. More
by Joan H
Employees Worked With
Anya Kerns, Renee Cameron
August 20, 2016
Overall good expereince My trip was overall a success, walked in with a specific list, and they made it happen. The dealership was clean, everyone was extremely hospitable an My trip was overall a success, walked in with a specific list, and they made it happen. The dealership was clean, everyone was extremely hospitable and friendly. More
by jenreyes180
Employees Worked With
Renee Cameron
August 18, 2016
Excellent service, very professional While working with Stephanie, she went over everything in detail and spent a good amount of time going over all of the features of the vehicle. It was While working with Stephanie, she went over everything in detail and spent a good amount of time going over all of the features of the vehicle. It was by far, the best experience I have had in buying any car. More
by sierranicole.christian
Employees Worked With
Stephanie Warrington
August 18, 2016
They work hard for you. We worked with Brian Parker. He was amazing. The used car we were originally interested in was not the car for us. Brian wanted to know exactly wha We worked with Brian Parker. He was amazing. The used car we were originally interested in was not the car for us. Brian wanted to know exactly what we were looking for and he did everything in his power to find it for us. By the time it was all said and done, we drove away in a brand new car for the same payment and term that we were going to pay for the used car. He was not your typical pushy salesperson. He was very pleasant. He was concerned more about finding us the right car then just making a sale. I highly recommend him and this dealership! More
by wkoussis
Employees Worked With
Brian Parker
August 18, 2016
Unprofessional, disrepecful. rude customer service. I own a 2014 Equus; therefore I am entitled to concierge/valet service. The loaner is to be an Equus or a Genesis. I made a service appointment on 7 I own a 2014 Equus; therefore I am entitled to concierge/valet service. The loaner is to be an Equus or a Genesis. I made a service appointment on 7/26/16 for an appointment on 8/3/16 at 10:00 am. I received an e-mailed from Advisor, Juan Easley stating by appointment is on 8/3/16 at 8:30 am. I called Juan Easley to let him know that I have an Equus and would he be picking-up the car at 8:30 am. He said if it did not, he would call. I did not receive a call from Juan Easley. Several calls were made to Service Department to no avail. Finally, I reached Ann, who stated the car was being cleaned and gas up. The driver appeared at my home at 10:00 am with a white Sonata (older), which I did not accept. Juan Easley should have honored the replacement of vehicle for vehicle or called and asked if I would accept the Sonata. I made the appointment five (5) working days prior to the scheduled appointment. No one from Ourisman Hyundai of Bowie as ever called me. I called and spoke to the Service Manager, Rick Martars, who stated that someone dropped the ball and that he was new. He further stated that he would have a Genesis available Thursday around 9:00 am or 10:00 am. No call from Rick Martars. Rick Martars was aware of my travel out of town. Also calls made to Service Department were not answered. When they were answered, you would be placed on hold and then hung up on/disconnected. SHOULD I BE DISRESPECTED OR ILL-TREATED BECAUSE SOMEONE "DROPPED THE BALL"? . More
by jones270
Employees Worked With
Rick, Manager
August 14, 2016
self review? I enjoyed the purchase process because of my Sales Person, Marcus. I did try other Dealers, but the Sales people treated me as if, I wasn't there to s I enjoyed the purchase process because of my Sales Person, Marcus. I did try other Dealers, but the Sales people treated me as if, I wasn't there to seriously look at a purchase. More
by vposse2
Employees Worked With
Marcus Solomon
