Ourisman Hyundai of Bowie

Outstanding!!!! I recently bought a new Elantra from this dealership. Everything in the process from first phone call to driving my vehicle off the lot was outstandin I recently bought a new Elantra from this dealership. Everything in the process from first phone call to driving my vehicle off the lot was outstanding. I had a firm offer from another dealership when I first called Ourisman. We negotiated a price over the phone that was considerably less. When I arrived at the dealership to complete the deal, not only did they honor the price, but they actually charged a few dollars less. My sales person, Renee Cameron, was excellent. She answered every call and text within minutes. She was extremely knowledgeable and professional. Everyone at the dealership was extremely friendly and courteous. My entire experience could not have been better. More

Great Sales Team The salesman that we worked with offered a straightforward efficient no hassle buying experience. The only small negative was the long wait time betwe The salesman that we worked with offered a straightforward efficient no hassle buying experience. The only small negative was the long wait time between agreeing to a price and talking with the finance person. More

Great experience working with Jerry Franklin I had an excellent experience with the entire group of professionals at Oursiman Hyundai of Bowie. I'm sorry I didn't commit the names to memory of t I had an excellent experience with the entire group of professionals at Oursiman Hyundai of Bowie. I'm sorry I didn't commit the names to memory of the other members of the staff I worked with. They were all superb. I wish you were closer to my home or I would use you to service my new Sonata. But I will certainly recommend your dealership to anyone who asks. More

Pam's New Santa Fe Excellent experience, professional staff. Enjoyed working with Mr. Johnson, felt he took excellent care of us. Finance Department (Cash?) was also e Excellent experience, professional staff. Enjoyed working with Mr. Johnson, felt he took excellent care of us. Finance Department (Cash?) was also excellent. Brought car back for Lojack installation - service department efficient and pleasant. More

Great Hyundai experience The experience was way better than the Honda dealership next door. Everyone was friendly and willing to work with my financial restrictions. I would l The experience was way better than the Honda dealership next door. Everyone was friendly and willing to work with my financial restrictions. I would love to know more about how to use some of the stuff on my car. Unfortunately due to time constraints I wasn't able to get a full review of the car. Brian was an excellent car salesman. Ash was also an excellent professional in helping me finish my loan application. More

Returning buyer second car purchase from this dealership. My daughter has one also. Dealership still maintains a high professional level. Made my decision and transit second car purchase from this dealership. My daughter has one also. Dealership still maintains a high professional level. Made my decision and transition very smooth. More

Buying a New Car When purchasing a car, I have expectations that must be met. If not met, I simply leave. At no time did I have a desire to leave. Gregory was professi When purchasing a car, I have expectations that must be met. If not met, I simply leave. At no time did I have a desire to leave. Gregory was professional and never overbearing. More

Different The experience was a lot different than previous experiences of purchasing a car. Praying before arriving helped God prepare the way. To God be the gl The experience was a lot different than previous experiences of purchasing a car. Praying before arriving helped God prepare the way. To God be the glory. More

Another Lemon This is my second Hyundai Tucson from Ourisman Hyundai of Bowie and I cannot not have another bad engine!!! The engine went bad on my Hyundai Tucson 2 This is my second Hyundai Tucson from Ourisman Hyundai of Bowie and I cannot not have another bad engine!!! The engine went bad on my Hyundai Tucson 2012 in four years. They put a refurbished one in it and that went bad immediately. The service department could not figure out what was wrong with it so I got a new Hyundai Tucson 2016. On my way to work this morning (08/11/2017); the “engine over heat” light came on. What is going on now? My Hyundai experience has been a total nightmare. It is currently at the Hyundai dealership in (Laurel Maryland) the service department. Hyundai road assist would not take it to my home dealership Hyundai of Bowie even though it was in the 25 limits. After keeping the car all day they decided the water pump and gasket is gone in just one year. Today is Friday and they said my car will be ready maybe Tuesday. They also say it may have engine damage due to over heating. Plus they are making me contribute to the rental car and all of this is under warranty. They put me in an awful little rental car that is falling apart. This is the way Oursiman Hyundai of Bowie and Laurel treats their customers. They are family but they say they are different. This is an awful company and they are not customer oriented. I feel extremely unsafe in Hyundai vehicles. I will go to anyone who will listen. Lemon Law. Marcus is usually very kind and helpful so I hope to get this resolved soon. More

Outstanding Operation The entire staff are very professional, courteous, and pay attention to all the details involved in giving great service. They are a 5 STAR operation. The entire staff are very professional, courteous, and pay attention to all the details involved in giving great service. They are a 5 STAR operation. More