Ourisman Hyundai of Bowie

EXCELLENT CUSTOMER SERVICE Jerry was very friendly and paid attention to what my needs were for the vehicle I was looking to purchase. He was not forceful in his approach and fo Jerry was very friendly and paid attention to what my needs were for the vehicle I was looking to purchase. He was not forceful in his approach and for once, I did not feel pressured into anything. He did not try to sell me a vehicle, he knew I wanted to purchase a vehicle and therefore did not use the salesman tactics, which would have been a total turn off to me and I would've walked right out the door. He was very professional and honest. He gained my trust throughout the entire experience, which turned out to be a very HAPPY experience. I felt like he had my best interest at hand and not eager to sell a vehicle. Chu Parker, in financing was very professional in explaining my warranties. He didn't need to explain too much on the financing side of things because I purchased my vehicle with cash. He definitely has GREAT interpersonal skills and a GREAT Personality!!!!! Overall, I felt like I was a part of the OURISMAN's team with these two AMAZING gentlemen. More

Used Sonata Purchased, Terrible Post-Purchase Support I was directed here through the USAA Car Buying Service. I was charged over $1000 more than the TrueCar price I received from them prior to coming int I was directed here through the USAA Car Buying Service. I was charged over $1000 more than the TrueCar price I received from them prior to coming into the dealership. My check engine light came on less than 10 days after purchase - instead of just helping me solve the problem, I was given a complete run around being put on hold and transferred from Service to Sales to Finance to leave a message (since Finance was not at work on time) that was never returned. It was incredibly frustrating to waste my time and feel completely unsupported, especially given how nice everyone else was on the day of the sale. More

My Accent Purchase I bought this car because the manager on duty made the price affordable. He was very professional and understood the reason why I was there. I bought this car because the manager on duty made the price affordable. He was very professional and understood the reason why I was there. More

Review Salesman was extremely friendly and worked closely with me to understand my vehicle needs and desired features. His customer focus and willingness to Salesman was extremely friendly and worked closely with me to understand my vehicle needs and desired features. His customer focus and willingness to work with me on price are the primary reasons I selected this vehicle. More

Tucson Great experience will recommend to other. Thank you to my sales person for all the assurance. He was very professional and very helpful. My experience Great experience will recommend to other. Thank you to my sales person for all the assurance. He was very professional and very helpful. My experience was wonderful. Everything was explain to me very thoroughly and patience. More

My self experience My sales person was very knowledgeable and did a great job on explaining the car. The numbers were fast and direct, this was by far my favorite car bu My sales person was very knowledgeable and did a great job on explaining the car. The numbers were fast and direct, this was by far my favorite car buying experience More

Excellent Service Hyundai was a great experience. Though I had some hiccups and that were not the fault of the dealership, they were excellent at being proactive to mak Hyundai was a great experience. Though I had some hiccups and that were not the fault of the dealership, they were excellent at being proactive to make sure I left a satisfied customer. I will definitely recommend this dealership to any new car buyer. More

Elaine, The Bus Driver Excellent! Nice and Friendly.. provides good service to there customers.. refreshments was offered.. give them five star any day..will be coming back Excellent! Nice and Friendly.. provides good service to there customers.. refreshments was offered.. give them five star any day..will be coming back next year to upgrade.. Thank You More

Great Sales Team The salesman that we worked with offered a straightforward efficient no hassle buying experience. The only small negative was the long wait time betwe The salesman that we worked with offered a straightforward efficient no hassle buying experience. The only small negative was the long wait time between agreeing to a price and talking with the finance person. More

Outstanding!!!! I recently bought a new Elantra from this dealership. Everything in the process from first phone call to driving my vehicle off the lot was outstandin I recently bought a new Elantra from this dealership. Everything in the process from first phone call to driving my vehicle off the lot was outstanding. I had a firm offer from another dealership when I first called Ourisman. We negotiated a price over the phone that was considerably less. When I arrived at the dealership to complete the deal, not only did they honor the price, but they actually charged a few dollars less. My sales person, Renee Cameron, was excellent. She answered every call and text within minutes. She was extremely knowledgeable and professional. Everyone at the dealership was extremely friendly and courteous. My entire experience could not have been better. More