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Ourisman Hyundai of Bowie
Bowie, MD
837 Reviews
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 837 reviews
April 20, 2018
Scheduled PM Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile P Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile PM could be done. The price quoted was almost $800 for oil change, transmission fluid change, 2 filters and tire rotation. Really? I purchased oil from Walmart for $25, transmission fluid and filters from Auto Zone for around $50. For $75 worth or materials I'll be able to do the PM myself. As far as I'm concerned this is total price gouging for people who are unable to do the work themselves. Hyundai service should be ashamed of themselves. More
by Tim123
Employees Worked With
Not sure of the service persons name
April 18, 2018
Outstanding Customer Service The customer experience at Hyundai of Bowie has certainly improved significantly over the past 6 months under the leadership of Joe White. Of an equa The customer experience at Hyundai of Bowie has certainly improved significantly over the past 6 months under the leadership of Joe White. Of an equally particularly note - Travis, who is a representative of the service department, is an exceptional professional, displays exemplary customer service, and is a model employee/associate. Many thanks to both Joe and Travis for consistently going the extra mile to ensure customer satisfaction~!!! Warmest Regards, Mrs. Judith Dawson More
by Jayla Dawson
Employees Worked With
Joe White and Travis - located in the Service Center
April 13, 2018
Purchase of my first vehicle The associates at Hyundai of Bowie welcomed me and my relatives with professionalism. It was my first car buying experience. The staff was not pushy The associates at Hyundai of Bowie welcomed me and my relatives with professionalism. It was my first car buying experience. The staff was not pushy, and the service was just not what I would have thought I would encounter from negative reviews about dealers. Especially Stephanie, she made us feel at ease. The car that I originally came to look at had too many miles. But I was shown another one with a lot less miles, and fully loaded. Was sold to me at the same price as the one with more miles and fully loaded. I am really very happy with my Hyundai Sonata certified preowned, and will give this dealership more of my business in the future. Way to go Hyundai of Bowie, you get my vote!!!! Thanks again Stephanie and staff! More
by sheeny79
Employees Worked With
Romez, Stephanie Warrington, Chu Park
April 11, 2018
Unscheduled Service Visit I showed up at the dealer @ 7:30am for an oil change. The customer service representative informed me that the wait time would be over 2 hours. She re I showed up at the dealer @ 7:30am for an oil change. The customer service representative informed me that the wait time would be over 2 hours. She recommended for faster service to go online and make an appointment. I did, come back st 3:30pm and was out in an hour. I appreciated that Hyundai recognized the value of my time. I love my Hyundai Team!!! More
by Mrs. Burke
Employees Worked With
The entire Service Team, Levi Haslup
April 09, 2018
The service writer said one hour and it was one hour. Arrived at dealer one and half hours early. They took me in right away.. The service writer said my recall would take a hour. It was exactly one ho Arrived at dealer one and half hours early. They took me in right away.. The service writer said my recall would take a hour. It was exactly one hour before my car was ready along with a car wash!!! More
by Dottymartyn
Employees Worked With
Norman Hawkins
April 08, 2018
Unmatched customer service All the years of purchasing vehicles and using service departments, I have yet to encounter a better car dealership than Ourisman Hyundai of Bowie. F All the years of purchasing vehicles and using service departments, I have yet to encounter a better car dealership than Ourisman Hyundai of Bowie. From salesmen or women to management, service dept, admin dept, to maintenance dept all have been superb encounters. I can’t stress enough about the great service I received. Great Job team and keep up the good work. More
by phi76eaglesfly
Employees Worked With
Aaron Witherspoon
March 30, 2018
Usually I receive excellent service from Hyundai Bowie I was very disappointed with the service. Not sure they can be trusted anymore. I didn't even get a complimentary wash like everyone else who was serv I was very disappointed with the service. Not sure they can be trusted anymore. I didn't even get a complimentary wash like everyone else who was serviced on the same day I was serviced. So I was rear ended back in December. I had my vehicle fixed and then took my vehicle to Hyundai of Bowie for and oil change. During this servicing I was told I needed an alignment. I didn't think much of it at the time. My vehicles BDS system was acting up as a result of the accident and I took it back to the collision center (hyundai affiliated) where they needed to take it apart recently. They fixed my vehicle and everything was great. I took my vechile back to Hyundai of Bowie for an oil change on March 28th. I also threw in the alignment thinking I still needed one based on their recommendation. Hyundai of Bowie stated they aligned the front of my vehicle and couldn't do the back because I needed a subframe. They wanted $1600. So I called the collision center back thinking the alignment issue was apart of the accident damage and they might have missed it the first two times they had by vehicle. This was also recommended by Hyundai of Bowie. How about the collision center had proof that my car was not out of alignment when they gave me back my vehicle recently. I haven't had it back long and I haven't hit anything so now I'm stuck wondering why my vehicle is out of alignment. I'm wondering if they servicer did something to my vehicle. I've NEVER had issues with this dealership, but they have lost my trust and I will NOT be returning. The old advisors were much more pleasant and friendly. The cashiers dont have a friendly demeanor. Now I am left to wonder what state my vehicle is in and a possible $1600 bill. I'm also wondering if my oil was changed, if the cabin filter was changed or if they even aligned the front of my vehicle. My trust is completely GONE. I dont recommend these new folks. More
by Ter
Employees Worked With
Diego Garcia
March 28, 2018
Service at Hyundai in Bowie The service I receive at Hyundai in Bowie is always excellent! The staff there are always friendly and it’s a such a great experience every time! The service I receive at Hyundai in Bowie is always excellent! The staff there are always friendly and it’s a such a great experience every time! More
by Dan10
Employees Worked With
Mark Cooper
March 08, 2018
Service Department Service gets worse & worse each time I go, Lots of employee turnover. Probably made my last appointment there. In addition, the dealership was out Service gets worse & worse each time I go, Lots of employee turnover. Probably made my last appointment there. In addition, the dealership was out of coffee cups for those waiting. I'm not a coffee drinker but an employee could have gone to the CVS two minutes down the road & purchased them. Told by another customer they were out the last time she was there also. More
by beachbum
Employees Worked With
Don't have names.
January 29, 2018
Awesome first time purchase Marvin Porter was super friendly and did his best to give me a great deal on an amazing car for the budget I came in with. He was very attentive and m Marvin Porter was super friendly and did his best to give me a great deal on an amazing car for the budget I came in with. He was very attentive and made what I thought was going to be an intimidating process quick and painless. More
by Maddieiblaze
Employees Worked With
Marvin Porter
