
Ourisman Hyundai of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 837 reviews
Dishonest dealership Please don’t ever come to this dealership. Please understand what you are signing and paying, and never get help from Marcus. He is rude and intellec Please don’t ever come to this dealership. Please understand what you are signing and paying, and never get help from Marcus. He is rude and intellectually limited to have a conversation. My wife was scammed by these group and they can’t even talk with proper manners. More
Best dealership experience I've ever had These guys were great. I did not know that working with a dealer could be so hassle-free. We visited a few nearby dealers for test drives but were not These guys were great. I did not know that working with a dealer could be so hassle-free. We visited a few nearby dealers for test drives but were not thrilled with the sales experiences. After we decided the options and trims that were important to us, we began calling the best rated dealers who had inventory according to Hyundai's website. Stephanie and her manager Mark did not disappoint. The experience has changed my (previously low) opinion for how interactions with dealers can be. Stephanie also went above and beyond her role in sales when we had to arrange some minor service work after our purchase. I would recommend working with Stephanie and Bowie Hyundai to anyone without hesitation. More
As usual, great service and quick turnaround Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail to please. More
Horrible service all around Bought a Red 2018 genesis G80 from this so called dealership and waited exactly 3 months and 3 days for plates. Way too long and I wasn’t provided a g Bought a Red 2018 genesis G80 from this so called dealership and waited exactly 3 months and 3 days for plates. Way too long and I wasn’t provided a good enough excuse as to why I waited so long. To top it off I wasn’t offered any accessory for my car or any coupons or any other type of compensation for the long wait & the mess on their end. I’d stay clear of this place. They come off nice but really are terrible. All they want is the purchase and then you’re on your own from there. I had to personally find and contact the general manager to get a decent excuse as to why my plates haven’t arrived. Supposedly the dealership didn’t know who the manager was and how to contact him. More
Fantastic service Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop for Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop foreman will take the time to go over your vehicle with you and explain everything. Well done! More
Service Department ROCKS!! Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall o Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall or service is due. More
Customer Service Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasa Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasantly surprised when the young man opened the car door while I got in. The whole experience was top notch, well done team!!! More
The Best I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love c I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love coupons. More
First car buying experience This was my first time buying a new car and the team made it super easy and stress free! I'd recommend them to anyone! This was my first time buying a new car and the team made it super easy and stress free! I'd recommend them to anyone! More
Terrible Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from th Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from them and when I call them no one calls me back. I asked to speak to the district leader they said they don't know who that is but then they told me they have to wait for the district leader to approve them painting my car. Garbage customer service!!! More