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Ourisman Hyundai of Bowie
Bowie, MD
834 Reviews
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 834 reviews
May 22, 2018
Horrible service all around Bought a Red 2018 genesis G80 from this so called dealership and waited exactly 3 months and 3 days for plates. Way too long and I wasn’t provided a g Bought a Red 2018 genesis G80 from this so called dealership and waited exactly 3 months and 3 days for plates. Way too long and I wasn’t provided a good enough excuse as to why I waited so long. To top it off I wasn’t offered any accessory for my car or any coupons or any other type of compensation for the long wait & the mess on their end. I’d stay clear of this place. They come off nice but really are terrible. All they want is the purchase and then you’re on your own from there. I had to personally find and contact the general manager to get a decent excuse as to why my plates haven’t arrived. Supposedly the dealership didn’t know who the manager was and how to contact him. More
by Unhappy buyer
Employees Worked With
Chu Park, Marvin Porter, Levi Haslup
May 16, 2018
Fantastic service Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop for Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop foreman will take the time to go over your vehicle with you and explain everything. Well done! More
by J. W.
Employees Worked With
Dino Muller, Ellen Tardiff, Diego Garcia, Philip Oxman, Shavon Hill, Levi Haslup
May 10, 2018
Service Department ROCKS!! Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall o Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall or service is due. More
by MDAngel
Employees Worked With
Phil Oxman
May 04, 2018
Customer Service Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasa Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasantly surprised when the young man opened the car door while I got in. The whole experience was top notch, well done team!!! More
by Sadie Webster
Employees Worked With
Service lane, 2 shuttle drivers and the cashiers
April 26, 2018
The Best I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love c I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love coupons. More
by Mystery
Employees Worked With
Dino muller
April 24, 2018
First car buying experience This was my first time buying a new car and the team made it super easy and stress free! I'd recommend them to anyone! This was my first time buying a new car and the team made it super easy and stress free! I'd recommend them to anyone! More
by mham
Employees Worked With
Stephanie Warrington
April 20, 2018
Terrible Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from th Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from them and when I call them no one calls me back. I asked to speak to the district leader they said they don't know who that is but then they told me they have to wait for the district leader to approve them painting my car. Garbage customer service!!! More
by Ryan Joseph Morse
Employees Worked With
Joe white
April 20, 2018
Scheduled PM Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile P Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile PM could be done. The price quoted was almost $800 for oil change, transmission fluid change, 2 filters and tire rotation. Really? I purchased oil from Walmart for $25, transmission fluid and filters from Auto Zone for around $50. For $75 worth or materials I'll be able to do the PM myself. As far as I'm concerned this is total price gouging for people who are unable to do the work themselves. Hyundai service should be ashamed of themselves. More
by Tim123
Employees Worked With
Not sure of the service persons name
April 18, 2018
Outstanding Customer Service The customer experience at Hyundai of Bowie has certainly improved significantly over the past 6 months under the leadership of Joe White. Of an equa The customer experience at Hyundai of Bowie has certainly improved significantly over the past 6 months under the leadership of Joe White. Of an equally particularly note - Travis, who is a representative of the service department, is an exceptional professional, displays exemplary customer service, and is a model employee/associate. Many thanks to both Joe and Travis for consistently going the extra mile to ensure customer satisfaction~!!! Warmest Regards, Mrs. Judith Dawson More
by Jayla Dawson
Employees Worked With
Joe White and Travis - located in the Service Center
April 13, 2018
Purchase of my first vehicle The associates at Hyundai of Bowie welcomed me and my relatives with professionalism. It was my first car buying experience. The staff was not pushy The associates at Hyundai of Bowie welcomed me and my relatives with professionalism. It was my first car buying experience. The staff was not pushy, and the service was just not what I would have thought I would encounter from negative reviews about dealers. Especially Stephanie, she made us feel at ease. The car that I originally came to look at had too many miles. But I was shown another one with a lot less miles, and fully loaded. Was sold to me at the same price as the one with more miles and fully loaded. I am really very happy with my Hyundai Sonata certified preowned, and will give this dealership more of my business in the future. Way to go Hyundai of Bowie, you get my vote!!!! Thanks again Stephanie and staff! More
by sheeny79
Employees Worked With
Romez, Stephanie Warrington, Chu Park
