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Ourisman Hyundai of Bowie
Bowie, MD
835 Reviews
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Value, Selection and Price
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 835 reviews
July 06, 2018
Not sure how they have 5 stars From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove h From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove he is correct compared to listening to customers. The Yelp reviews are a more accurate representation of the dealer. If your vehicle is out of warranty or the repair is possibly out of warranty avoid here at all costs. We were one of several people in the showroom that were experiencing similar issues---Was even more insulting when they asked us to review and give them a 5 star review on Yelp. More
by m3
Employees Worked With
Joe White
June 26, 2018
Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be package for one price. Just a suggestion. More
by QDogg
Employees Worked With
Ellen Tardiff, Dino Muller
June 18, 2018
Great customer service! I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to m I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to me - and a pleasure to work with! My car gets washed after the service and I'm off to enjoy the rest of the day knowing my car is in great shape! More
by debbie930
Employees Worked With
Dino Muller
June 18, 2018
Ellen in service is awesome Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite an Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite and professional. More
by Jmorsell46
Employees Worked With
Ellen Tardiff
June 14, 2018
Great, painless service Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that the problem was covered under the factory warranty. More
by Frances is satisfied
Employees Worked With
Shavon Hill
June 12, 2018
Purchased new Hyundai One of the most pleasant automobile purchase experiences We have ever had. The sales people and dealership representatives were knowledgeable, helpfu One of the most pleasant automobile purchase experiences We have ever had. The sales people and dealership representatives were knowledgeable, helpful and unfailingly courteous. No sales pressure of any kind. True professionals. More
by Carguy
Employees Worked With
The gentleman who handled titling and invoicing was also a treat to work with., Anya Kerns, Marvin Porter
June 10, 2018
Excellent customer service which exceeded expectations Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about the floor in the service center and I was before expected. The car was washed and everything appeared to be handled well and professionally. More
by Milosmom
Employees Worked With
Shavonne
June 08, 2018
Great customer service.. We have purchased two cars from this dealership. The customer service has been great. This dealership offers 100 thousand mile warrants and other p We have purchased two cars from this dealership. The customer service has been great. This dealership offers 100 thousand mile warrants and other perks such as free car washes and coupons for oil changes that other dealerships does not offer. More
by press123
Employees Worked With
Stephanie Warrington
June 01, 2018
Dishonest dealership Please don’t ever come to this dealership. Please understand what you are signing and paying, and never get help from Marcus. He is rude and intellec Please don’t ever come to this dealership. Please understand what you are signing and paying, and never get help from Marcus. He is rude and intellectually limited to have a conversation. My wife was scammed by these group and they can’t even talk with proper manners. More
by Paragonico
Employees Worked With
Marcus Solomon, Stephanie Warrington
May 25, 2018
Best dealership experience I've ever had These guys were great. I did not know that working with a dealer could be so hassle-free. We visited a few nearby dealers for test drives but were not These guys were great. I did not know that working with a dealer could be so hassle-free. We visited a few nearby dealers for test drives but were not thrilled with the sales experiences. After we decided the options and trims that were important to us, we began calling the best rated dealers who had inventory according to Hyundai's website. Stephanie and her manager Mark did not disappoint. The experience has changed my (previously low) opinion for how interactions with dealers can be. Stephanie also went above and beyond her role in sales when we had to arrange some minor service work after our purchase. I would recommend working with Stephanie and Bowie Hyundai to anyone without hesitation. More
by username123456789
Employees Worked With
Stephanie Warrington, Mark Cooper
