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Ourisman Hyundai of Bowie

Bowie, MD

3.6
834 Reviews
What really sets a car dealership apart these days? Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Convenient Location To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive. Service, Parts, Accessories When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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2404 Crain Hwy A

Bowie, MD

20716

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Showing 834 reviews

June 26, 2018

Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa More

by QDogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tardiff, Dino Muller
June 18, 2018

Great customer service! I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to m More

by debbie930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Muller
June 18, 2018

Ellen in service is awesome Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite an More

by Jmorsell46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tardiff
June 14, 2018

Great, painless service Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that More

by Frances is satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shavon Hill
June 12, 2018

Purchased new Hyundai One of the most pleasant automobile purchase experiences We have ever had. The sales people and dealership representatives were knowledgeable, helpfu More

by Carguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who handled titling and invoicing was also a treat to work with., Anya Kerns, Marvin Porter
June 10, 2018

Excellent customer service which exceeded expectations Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about More

by Milosmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shavonne
June 08, 2018

Great customer service.. We have purchased two cars from this dealership. The customer service has been great. This dealership offers 100 thousand mile warrants and other p More

by press123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Warrington
June 01, 2018

Dishonest dealership Please don’t ever come to this dealership. Please understand what you are signing and paying, and never get help from Marcus. He is rude and intellec More

by Paragonico
Recommend Dealer
No
Employees Worked With
Marcus Solomon, Stephanie Warrington
Jun 22, 2018 -

Ourisman Hyundai of Bowie responded

Thank you for taking my call to discuss the issues mentioned in your review. I hope that I was able to address the questions and concerns you had regarding your wife’s recent purchase experience. I apologize that your first call in reference to this was anything other than professional and courteous. I don’t want to have any customer or their family members feeling as though we dealt with them in an unfair manner. To review our conversation, we sold the vehicle to your wife for the quoted price and did not attempt to raise that figure. There were some valuable optional warranties and coverage’s that she did purchase while in the Manager’s Office. As we discussed, these are optional and can be cancelled if you do not find value in them. I hope that you have had a chance to review the information we discussed and have found it to be acceptable. I know sometimes the paperwork is confusing, especially when you are not able to be present when it is explained at the time it is presented for signature. We value our customer’s thoughts and opinions and I am available via email or phone to address any additional concerns that may arise. Thank You Mark Cooper General Sales Manager Ourisman Hyundai of Bowei 301-390-0880

May 25, 2018

Best dealership experience I've ever had These guys were great. I did not know that working with a dealer could be so hassle-free. We visited a few nearby dealers for test drives but were not More

by username123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Warrington, Mark Cooper
May 23, 2018

As usual, great service and quick turnaround Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail More

by JimS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Oxman
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