
Ourisman Hyundai of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Ms. CJ Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 am. Ms. CJ was very professional and cared about my needs and my vehicle. Philip Oxman was listed as my service advisor but never talked with him. More
Brand new car! Five days ago I brought my new 2018 Hyundai Sonate, after much reservation and thought. I could not be more happier with my purchased. The amenities, Five days ago I brought my new 2018 Hyundai Sonate, after much reservation and thought. I could not be more happier with my purchased. The amenities, gas usage, and warranties ensures that I will have my car for years to come. My sales agent Joseph Pierre, was knowledgeable, patient, and engaging (but not in the traditional annoying car salesman type of way). After coming out of a difficult financial situation, Ourisman Hyundai was able to deliver me a quality vehicle that I enjoy driving. More importantly, the sales price, interest rate, down payment, and monthly payments positioned me to continue to improve my financial situation. Go check out Ourisman Hyundai, and ask for Joseph! Tell him Terrell sent you. More
Not sure how they have 5 stars From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove h From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove he is correct compared to listening to customers. The Yelp reviews are a more accurate representation of the dealer. If your vehicle is out of warranty or the repair is possibly out of warranty avoid here at all costs. We were one of several people in the showroom that were experiencing similar issues---Was even more insulting when they asked us to review and give them a 5 star review on Yelp. More
Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be package for one price. Just a suggestion. More
Ellen in service is awesome Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite an Ellen in-service is awesome. She made sure I had everything I need for my car she made sure I understand everything I was getting. She very polite and professional. More
Great customer service! I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to m I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to me - and a pleasure to work with! My car gets washed after the service and I'm off to enjoy the rest of the day knowing my car is in great shape! More
Great, painless service Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that the problem was covered under the factory warranty. More
Purchased new Hyundai One of the most pleasant automobile purchase experiences We have ever had. The sales people and dealership representatives were knowledgeable, helpfu One of the most pleasant automobile purchase experiences We have ever had. The sales people and dealership representatives were knowledgeable, helpful and unfailingly courteous. No sales pressure of any kind. True professionals. More
Excellent customer service which exceeded expectations Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about the floor in the service center and I was before expected. The car was washed and everything appeared to be handled well and professionally. More
Great customer service.. We have purchased two cars from this dealership. The customer service has been great. This dealership offers 100 thousand mile warrants and other p We have purchased two cars from this dealership. The customer service has been great. This dealership offers 100 thousand mile warrants and other perks such as free car washes and coupons for oil changes that other dealerships does not offer. More