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Ourisman Hyundai of Bowie

Bowie, MD

3.6
834 Reviews
What really sets a car dealership apart these days? Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Convenient Location To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive. Service, Parts, Accessories When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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2404 Crain Hwy A

Bowie, MD

20716

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Showing 834 reviews

October 01, 2018

Delightful CJ Johnson was wonderful. Her customer service is an A+ helped me with a lot of issues I was having. She told me how long it might take and she was More

by savoyclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Johnson
September 16, 2018

Horrible Communication Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call t More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip Oxman, Dino Muller
August 28, 2018

Mr. Porter gets the job done! My husband and I had a wonderful experience working with Mr. Porter in purchasing our vehicles. He is very professional and did an amazing job to get More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Porter
August 23, 2018

Tire Omen Strikes Again Thanks for your service! No appointment. Nail in my tire. Ended up needing a new tire. Tire was replaced and I was on my way. More

by MJScorpion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shavon Hill
August 20, 2018

Took a long time to decide CJ was very caring and pleasant to work with on the servicing of my Equus. Everyone was helpful and allowed me time to come to terms with the cost of More

by Smithk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJohnson
July 20, 2018

Excellent Customer Service This was my 3rd time having Shavon as my service advisor. Wanted to have my vehicle inspected and serviced prior to taking a family road trip. She’s a More

by Paula411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shavon Hill
July 15, 2018

Mr Johnson is extremely committed to satisfying his clients He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREA More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Cameron, Philip Oxman
July 13, 2018

Ms. CJ Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 More

by Mobetter55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. CJ, Philip Oxman
July 06, 2018

Brand new car! Five days ago I brought my new 2018 Hyundai Sonate, after much reservation and thought. I could not be more happier with my purchased. The amenities, More

by TW1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pierre
July 06, 2018

Not sure how they have 5 stars From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove h More

by m3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe White
Jul 11, 2018 -

Ourisman Hyundai of Bowie responded

Dear m3, We were equally frustrated with this event. Our initial diagnosis led us to believe the part needed was one that had been replaced on your car a few years ago while it was still under warranty. We appealed to Hyundai on your behalf for out of warranty assistance and were referred to Technical Assistance for further diagnostics before out of warranty assistance would be approved by Hyundai. After multiple conversations with Technical Assistance and inspection of several items on your vehicle, Hyundai came to the determination that there is no current issue that needs to be addressed at this time, but left the door open for reconsideration should the fault re-occur. This decision was never in our hands. We’re sorry if you feel that trying to explain our position in this matter was anything other than us advocating on your behalf.

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