Ourisman Hyundai of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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Delightful CJ Johnson was wonderful. Her customer service is an A+ helped me with a lot of issues I was having. She told me how long it might take and she was CJ Johnson was wonderful. Her customer service is an A+ helped me with a lot of issues I was having. She told me how long it might take and she was right on point. More
Horrible Communication Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call t Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call to even tell me my car was ready. When i call to check on the status...”we were done yesterday but very busy and hadn’t had a chance to call you” Never again. More
Mr. Porter gets the job done! My husband and I had a wonderful experience working with Mr. Porter in purchasing our vehicles. He is very professional and did an amazing job to get My husband and I had a wonderful experience working with Mr. Porter in purchasing our vehicles. He is very professional and did an amazing job to get us the best car for us. I would recommend his services to anyone. As a whole, I’d give the dealership 4 stars but for his personal service and excellent work, I give him FIVE STARS 🌟. Thank you again Mr. Porter. More
Tire Omen Strikes Again Thanks for your service! No appointment. Nail in my tire. Ended up needing a new tire. Tire was replaced and I was on my way. Thanks for your service! No appointment. Nail in my tire. Ended up needing a new tire. Tire was replaced and I was on my way. More
Took a long time to decide CJ was very caring and pleasant to work with on the servicing of my Equus. Everyone was helpful and allowed me time to come to terms with the cost of CJ was very caring and pleasant to work with on the servicing of my Equus. Everyone was helpful and allowed me time to come to terms with the cost of the repairs, which to me a senior lady seemed pricey. Reductions were allowed and I shall return again. Apparently the car needed expert care. More
Excellent Customer Service This was my 3rd time having Shavon as my service advisor. Wanted to have my vehicle inspected and serviced prior to taking a family road trip. She’s a This was my 3rd time having Shavon as my service advisor. Wanted to have my vehicle inspected and serviced prior to taking a family road trip. She’s always courteous and professional. A breath of fresh air and always exceed my expectations. More
Mr Johnson is extremely committed to satisfying his clients He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREA He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREAT More
Ms. CJ Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 am. Ms. CJ was very professional and cared about my needs and my vehicle. Philip Oxman was listed as my service advisor but never talked with him. More
Brand new car! Five days ago I brought my new 2018 Hyundai Sonate, after much reservation and thought. I could not be more happier with my purchased. The amenities, Five days ago I brought my new 2018 Hyundai Sonate, after much reservation and thought. I could not be more happier with my purchased. The amenities, gas usage, and warranties ensures that I will have my car for years to come. My sales agent Joseph Pierre, was knowledgeable, patient, and engaging (but not in the traditional annoying car salesman type of way). After coming out of a difficult financial situation, Ourisman Hyundai was able to deliver me a quality vehicle that I enjoy driving. More importantly, the sales price, interest rate, down payment, and monthly payments positioned me to continue to improve my financial situation. Go check out Ourisman Hyundai, and ask for Joseph! Tell him Terrell sent you. More
Not sure how they have 5 stars From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove h From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove he is correct compared to listening to customers. The Yelp reviews are a more accurate representation of the dealer. If your vehicle is out of warranty or the repair is possibly out of warranty avoid here at all costs. We were one of several people in the showroom that were experiencing similar issues---Was even more insulting when they asked us to review and give them a 5 star review on Yelp. More