Ourisman Hyundai of Bowie

I appreciated being able to check in outside of the garage while social distancing. Ron Banks provided great service checking in my car, following up and describing the repair needed, and working with garage while social distancing. Ron Banks provided great service checking in my car, following up and describing the repair needed, and working with the mechanic to get my car service completed. More

Servicing my TUCSON for Brake and Air Conditioning Service As usual the customer service was excellent ... THANK YOU SHAVON.... she is amazing!! I am beyond happy she is my service technician. She is profess As usual the customer service was excellent ... THANK YOU SHAVON.... she is amazing!! I am beyond happy she is my service technician. She is professional, delightful, experienced, and efficient. The technicians repaired my truck .... I was a happy camper!! I love this DEALERSHIP .... I have never anything but extremely pleasant experiences EVERY time I bring my truck in for service!! Thank you ALL at Ourisman Hyundai of Bowie ..... More

There is good service ... and there is bad service Genesis of Bowie falls on the good side of the equation … I find them to be polite, professional, proficient, punctual and totally transparent in thei Genesis of Bowie falls on the good side of the equation … I find them to be polite, professional, proficient, punctual and totally transparent in their service department. They truly provide the Genesis "worry-free ownership experience"! I compare that to the Genesis dealer in my local area who I found to be brusque, unwelcoming, inflexible and borderline rude when trying to schedule a service appointment … It's worth traveling to Bowie to get your money's worth ! More

Outstanding service and very professional This is the first time I used your dealership to repair my car. Your repairmen diagnosed the problem. My car is running excellently. Thank you. This is the first time I used your dealership to repair my car. Your repairmen diagnosed the problem. My car is running excellently. Thank you. More

Outstanding Service!!! Outstanding customer service with very friendly and efficient staff. Shavon Hill made the process easy to get our car in/out of service. Thank you! Outstanding customer service with very friendly and efficient staff. Shavon Hill made the process easy to get our car in/out of service. Thank you! More

Great sales experience I had a wonderful experience at Ourisman, especially with Don Little. Don went the extra mile throughout the process. From start to finish, Don was pa I had a wonderful experience at Ourisman, especially with Don Little. Don went the extra mile throughout the process. From start to finish, Don was patient, thoughtful, and worked hard to make sure I got everything I needed. He has been helpful even post-sale and has been available to answer questions. Thank you! More

I had a recall on my vehicle in which was the reason for service. Shavon was so helpful she found several other recalls in which she informed me the would be take of. The shop also performed a multipoint in service. Shavon was so helpful she found several other recalls in which she informed me the would be take of. The shop also performed a multipoint inspection for any other issues to keep the vehicle running perfectly. More

the extra mile Jerell and his team went the extra mile to fix the car even though they were dealing with the impact of the virus crisis, making all their efforts to Jerell and his team went the extra mile to fix the car even though they were dealing with the impact of the virus crisis, making all their efforts to get the car in good shape. Jerell went the extra mile to get the parts from the maker as quickly as possible knowing all the supply chain was totally disrupted.Thank you Jerell and team. More

Outstanding customer service with very friendly and efficient staff. Ronald Banks is the best service advisor always willing to help. Customer for Life! Thank you! efficient staff. Ronald Banks is the best service advisor always willing to help. Customer for Life! Thank you! More

Great service as usual Shavon my service advisor told me what I needed no problems. Even had my car washed for me excellent service again. what I needed no problems. Even had my car washed for me excellent service again. More