Ourisman Ford of Manassas

They are horrible! They wanted drivers license before we even saw the vehicle that we drove over 2 1/2 hours to see. We just wanted to look at the vehicle first to mak They wanted drivers license before we even saw the vehicle that we drove over 2 1/2 hours to see. We just wanted to look at the vehicle first to make sure that we liked it. Bad customer service. No wonder they have hundreds of new vehicles on the lot and can’t sell them. They just xxxx people off is all they do. Buyers beware. More

After been discussing a deal with them for a week and fly from other state to get the deal on a car, two days later the dealer lower the price for the same model for over $1300 less than the day I bought it. from other state to get the deal on a car, two days later the dealer lower the price for the same model for over $1300 less than the day I bought it. More

Good service, just takes longer than most for oil changes while you wait with a reservation. while you wait with a reservation. More

Great atmosphere and the easiest car buying experience to date. The ourisman team worked diligently to get me in and out as fast as possible. date. The ourisman team worked diligently to get me in and out as fast as possible. More

Gavin was very helpful throughout the sales process. He provided a thorough explanation of the features and capabilities of the vehicle. The paperwork was simple and straightforward and the out-the-doo He provided a thorough explanation of the features and capabilities of the vehicle. The paperwork was simple and straightforward and the out-the-door price was exactly what I was looking for. More

This was the best service I think I have ever had I was really in a bind and the service manager got me in on a Saturday morning took care of my problems and got me back on the road. My hats off to Glen Ha really in a bind and the service manager got me in on a Saturday morning took care of my problems and got me back on the road. My hats off to Glen Hartman he is a credit to your organization. You better hang on to him as long as you can More

Zain did an excellent job in scheduling and completing outstanding recalls and service on my F150. He kept me informed during the process and completed the service within an hour. outstanding recalls and service on my F150. He kept me informed during the process and completed the service within an hour. More

We had a very good experience at Ourisman Ford purchasing our car. From the sales rep, to the manager and finance manager the process went seamless. our car. From the sales rep, to the manager and finance manager the process went seamless. More

Poor customer service…hard to get an accurate answer when someone does answer the phone someone does answer the phone More

I have had my F-150 serviced at Ourisman Ford on multiple occasions. The staff is friendly, the work done in a timely manner and they have not tried to upsell me on service I did not need. Josh is always ple occasions. The staff is friendly, the work done in a timely manner and they have not tried to upsell me on service I did not need. Josh is always pleasant and easy to work with . I will continue to support this business. More