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Ourisman Ford of Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.4
447 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 447 reviews

October 30, 2026

Josue and the service team are fantastic! Very fast and attentive and educated me on some technical issues with my truck. I’m very grateful and will continue using Ourisman Ford in Manassas More

by rvollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue in Service Department
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October 13, 2026

Everyone was really kind. My working experience was pleasant while I needed my care or be repaired during the week. I noticed that they were both timely and professional. T More

by Katherineannecaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Oct 14, 2026 -

Ourisman Ford of Manassas responded

Thank you for your review and for sharing your experience with us. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

October 06, 2026

Service was great and the time it took was as promised. I will definitely useOurisman as my service center. More

by Toney422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lessord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2026 -

Ourisman Ford of Manassas responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

September 15, 2026

It was timely and the appt was set up immediately for the next day thanks to Ms Angel and her professional doing More

by David.jarrett2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Burrell
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Sep 16, 2026 -

Ourisman Ford of Manassas responded

David, thank you for your review and for sharing your experience with us. At Ourisman, we believe great experiences happen when empowered teams are given the opportunity to make a positive impact on the people they serve. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

August 28, 2026

The service manager, Brett Spencer was a great with me and I feel that he extended more than what he needed to to an elderly person that had been a member of that Ford company for many years when it was B More

by Audreenia DeFranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lessord
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Spencer in the service department
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Aug 29, 2026 -

Ourisman Ford of Manassas responded

Audreenia, thank you for sharing your experience and for recognizing Brett. At Ourisman, we believe every team member has the power to make a positive impact, and it's wonderful to hear that Brett helped make your experience a memorable one. Team members like Brett embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Brett and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Ford of Manassas Team

August 20, 2026

They fixed the rattling (motor mounts) and when I brought it back because of the hood latch stuck they got to it right away. More

by Mustang69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara service writer
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Aug 20, 2026 -

Ourisman Ford of Manassas responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

August 19, 2026

Horrible customer service from this dealership and sales department. Failed to return emails sent also More

by Honestabe
Recommend Dealer
No
Employees Worked With
Abraham Khokhar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Peele
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Ourisman Ford of Manassas responded

Thank you for sharing your feedback. We understand that exceptional service is about more than just the outcome—it's also about feeling informed, valued, and supported throughout the process. We are disappointed to learn that your experience did not reflect the level of communication and customer care we strive to provide. At Ourisman, we are committed to building trust through transparency, responsiveness, and respect in every interaction. Feedback like yours helps us identify opportunities to improve and better serve our customers. We would appreciate the opportunity to learn more about your experience. Please contact our Corporate Customer Care Team at customercare@ourisman.com so we can review your concerns directly. Thank you for your feedback. – The Ourisman Team

July 24, 2026

Steve the salesman was awesome! He attended to my needs and made sure to answer all my questions. Also, highly recommend the dealership since they have a very LARGE inventory. More

by Dave H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simpkins sales - 5 stars
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Jul 24, 2026 -

Ourisman Ford of Manassas responded

Hi Dave! Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that Steve and our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come.

July 22, 2026

Tamara is the young that’s helps me when i call for service she is one of the most helpful, courteous, professional persons that I’ve dealt with she is always readily available answers all my questions More

by Betty Hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara
Print
Jul 23, 2026 -

Ourisman Ford of Manassas responded

Hi Betty! Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that Tamara and our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

July 14, 2026

I took my car to Brett he was very nice and help me with what I needed and kept in contact with me through out the process while my car was in the shop. More

by Bryanjackson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett in service
Print
Jul 15, 2026 -

Ourisman Ford of Manassas responded

Bryan, it's great to know Brett took good care of you at Ourisman Ford of Manassas. We appreciate your feedback and look forward to assisting you again in the future! Safe travels!

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