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Ourisman Ford of Manassas

Manassas, VA

4.3
360 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 360 reviews

January 21, 2024

I had a great experience getting my oil changed for my F150. Matt was very polite, professional and knowledgeable. Matt answered all my questions and talked to me about all my options regarding my F150 ma More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
Jan 22, 2024 -

Ourisman Ford of Manassas responded

We're delighted to know that you had a great experience with us at Ourisman Ford of Manassas. It's wonderful to see Matt was able to assist and provide the information you needed for your F150 maintenance. Thanks for choosing us!

January 20, 2024

I had a great experience getting my car serviced at Ourisman Ford Manassas. Very professional, courteous, and prompt. Picked up and returned my car for me and kept me well informed via texts and phone More

by Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain in service (5 stars)
Jan 22, 2024 -

Ourisman Ford of Manassas responded

Hi! We're glad to know that you had a great experience with our service team at Ourisman Ford of Manassas. We strive for professionalism and clear communication, so it's fantastic that we hit the mark! Thanks for sharing your feedback.

January 18, 2024

Had good service during the buying of my truck. But over a month later my new tags have not arrived. More

by jmarino01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delroy Clark
Jan 19, 2024 -

Ourisman Ford of Manassas responded

Thank you for the review. If you could please contact me directly, I'd be happy to look into the situation with your tags further. Respectfully, Chris Cardinell - Internet Director - (703) 368-3184

January 17, 2024

They provided good service. They took care of my concerns. It was a positive environment. More

by tantran22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
Jan 18, 2024 -

Ourisman Ford of Manassas responded

Thank you for visiting Ourisman Ford of Manassas! We're happy to hear our team provided you with an excellent experience and we hope to see you again in the future. Take care!

January 12, 2024

Excellent customer service and follow up. Will return when necessary. Thank you for the follow up More

by sstookey83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 12, 2024 -

Ourisman Ford of Manassas responded

Thank you for the five-star review and kind words about our service team at Ourisman Ford of Manassas! We'll see you next time!

January 10, 2024

*BUYERS BEWARE* Made a deal on a price then went to sign papers and they raised the truck over $2000. Then they redid the paper work and they figured taxes out wrong again... MAKE SURE YOU CHECK THE PAPER More

by james_dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Gonzalez
Jan 11, 2024 -

Ourisman Ford of Manassas responded

James, We're sorry to hear about your experience. We strive for transparency and accuracy in all our transactions, so it's concerning to see we've missed the mark here. If you're open to discussing this further, please reach out directly as we'd like a chance to make things right if possible. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

January 04, 2024

Great customer service with fast service I will definitely come back with all my cars More

by Eric C
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ourisman Ford of Manassas responded

Eric, thanks so much for giving our Ourisman Ford of Manassas team the opportunity to earn your business! We appreciate your kind review and look forward to seeing you next time!

January 04, 2024

Emily was very helpful. However, the trade-in value of what I was trading in was much lower than expected and no negotiation on the vehicle I bought was a major downer More

by Stevew5565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ourisman Ford of Manassas responded

Thank you for the review, Steve. We're glad to know Emily was helpful, but are disappointed to hear that the rest of your experience did not meet expectations. Your feedback is appreciated and will certainly be taken into consideration for future improvements. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Chris Legg - Marketing Manager - (571) 778-6088

December 30, 2023

Commercial Service Advisor was knowledgeable and friendly. Maintenance and repair work was excellent. Scheduling was easy and estimated time to complete work was very close. More

by WTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Hartman- Commercial Service
Jan 03, 2024 -

Ourisman Ford of Manassas responded

Hi WTM! We're glad to know that you had a positive experience with our service advisor and found the scheduling process easy at Ourisman Ford of Manassas. We appreciate your feedback about our maintenance work!

December 30, 2023

Very friendly and worked with me on bringing g the price to something I could afford More

by Louavul59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Markanich
Jan 03, 2024 -

Ourisman Ford of Manassas responded

Hi Lou! Thank you so much for your kind words! It was truly a pleasure working with you and finding a pricing solution that fits within your budget. Building a positive and lasting relationship with our customers is important to us, and we're delighted that we could meet your needs at Ourisman Ford of Manassas!

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