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Ourisman Ford of Manassas
Manassas, VA
360 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 360 reviews
April 22, 2024
Outstanding service. I couldn’t touch these prices in New Hampshire. My local dealer was not helpful with me purchasing so I went to Ourisman Ford and it was the best buy I couldn’t touch these prices in New Hampshire. My local dealer was not helpful with me purchasing so I went to Ourisman Ford and it was the best buying experience. Gavin helped me every step of the way, online purchasing was easy and my new 2024 Mustang was delivered to my door with a small fee within a few days. It was the best buying experience I have ever had. Thank you! More
by Jenstar
Employees Worked With
Gavin Gilligan
April 10, 2024
Purchased a vehicle from out of state. I was searching for a black-on-black 2023 Mustang in October of 2023 yes it was very late in the model year and difficult to find the correct equipme I was searching for a black-on-black 2023 Mustang in October of 2023 yes it was very late in the model year and difficult to find the correct equipment, but they had one. Made the purchase and explained in detail the full process I was going thru with this vehicle. It was to be shipped to Shelby America in Las Vegas to become A Centennial Edition Shelby. So, I was very limited on being able to see the car as I reside in Florida nevertheless, I entrusted the dealership to take care of me as a customer. They set up the transport to Shelby and all seemed great. After Shelby was completed with the transformation I set up the shipping with Reliable transportation to get it to Florida. After it arrived I was able to really polish the car up and prepare to show it. But noticed a minor chip in the paint on the edge of the passenger door handle, just one issue. Next item noticed was the Ford Pass would not connect, the headliner was sagging and the weather stripping around the passenger door was damaged. First response from dealership was "Unfortunately I talked with management and there is nothing we can do about it." Then started blaming Shelby for the issues. I had been in contact with Shelby and Reliable Transport with the same concerns and they were able to produce photos showing the issues upon receiving the vehicle. I was very disappointed in this response initially but after speaking directly to the manager the issues were able to be resolved. Living in a different state was a challenge but it was overcome. More
by POed Shelby
Employees Worked With
April 03, 2024
They had appointments quickly got my truck in early and was able to finish the service quickly and got me on my way in a very short period of time was able to finish the service quickly and got me on my way in a very short period of time More
by Daveaglass44
Employees Worked With
Zain Shah
March 21, 2024
They were very helpful, called me with questions prior to service starting. Only downside was we had to call them to see if it was complete near the end of the day. service starting. Only downside was we had to call them to see if it was complete near the end of the day. More
by Ricklisa818
Employees Worked With
Not sales…service. “Christian” was only name I got
March 20, 2024
Chris was great, did exactly what he said he was going to. Kept me in the know about the technicians diagnosing a rattle underneath my Mustang and was very professional to. Kept me in the know about the technicians diagnosing a rattle underneath my Mustang and was very professional More
by Mustang69
Employees Worked With
Service
March 18, 2024
I bought a beautiful new car a week ago, and I was informed that one of the sales associates accidentally took my spare key home. I was assured it would be delivered to me, but I haven't received it y informed that one of the sales associates accidentally took my spare key home. I was assured it would be delivered to me, but I haven't received it yet or received any updates confirming it was sent. I’m disappointed and wish I could give a better review after spending more than I originally wanted to on a car. More
by jennastewart18
Employees Worked With
Delroy, Jordan Markanich
March 16, 2024
Latisha is awesome. Everyone and everything at Ourisman Ford was great. I will highly recommend Latisha and Ourisman Ford . They had exactly what I needed . Everyone and everything at Ourisman Ford was great. I will highly recommend Latisha and Ourisman Ford . They had exactly what I needed . More
by chrislaver1968
Employees Worked With
Latisha Reynolds
