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Ourisman Ford of Manassas

Manassas, VA

4.3
360 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 360 reviews

August 21, 2024

Ron was excellent to work with, he knew his inventory an matched with our car. More

by Wilsonej1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Guzman
Aug 22, 2024 -

Ourisman Ford of Manassas responded

We're glad Ron was so helpful, Wilson! Thank you for coming to Ourisman Ford of Manassas!

August 21, 2024

Finance staff lied about what warranty they were selling me, stated it was the factory warranty, it was not. It's a third party. They have made cancelling it a hassle and I'm still trying to get it cancelle More

by kterry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon
Aug 21, 2024 -

Ourisman Ford of Manassas responded

We apologize for any miscommunication regarding the warranty and understand your frustration with the cancellation process. We aim to make things right and assist you promptly, so please reach out at your convenience. Thank you, Simon Boulware - Finance Director - (703)368-3184

Aug 22, 2024 -

kterry responded

After publicly posting my dissatisfaction the dealership provided me what I needed to cancel the 3rd party warranty. I'm still stuck paying interest on it for about 2 months for something I never would have purchased.

August 17, 2024

I recently had the pleasure of working with Emily Allen at Ourisman Ford of Manassas, and I must say, it was an exceptional experience from start to finish! Emily was knowledgeable, friendly, and genuinely More

by dinaabdel905
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ourisman Ford of Manassas responded

Thank you for sharing your exceptional experience with Emily and the team at Ourisman Ford of Manassas! We're delighted to hear that you're happy with your new car. Enjoy the ride, and we appreciate your recommendation!

August 17, 2024

Emily was extremely helpful and knowledgeable. She really helped guide me in the right direction and was interested in my needs as a buyer and finding the best vehicle for me. I highly recommend E More

by kitkat105
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Ourisman Ford of Manassas responded

Thank you for the glowing review! We're delighted to hear that Emily provided such helpful and knowledgeable service at Ourisman Ford of Manassas. Your recommendation means a lot to us!

August 12, 2024

I bought a gorgeous Wrangler from Emily and the Orisman Ford Manassass certified pre-owned team last week (Aug '24). It was without a doubt, the easiest, least steriotypical "used car sales" experience. Si More

by megp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who took me out on the test drives was a new trainee, whose name I unfortunately cannot recall. Nonetheless, he was a good salesman and the test drive was comfortable and conversational.
Aug 13, 2024 -

Ourisman Ford of Manassas responded

Thank you for sharing your positive experience with Emily and the Ourisman Ford of Manassas certified pre-owned team! We're delighted to hear that everything went smoothly and you're enjoying your new Wrangler. We appreciate the recommendation and look forward to serving you again in the future!

August 08, 2024

Out of town customer for a pre-owned, they were helpful to get me to the correct spot when I showed up at the new vehicle location. More

by SombodyIUsedToKnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Ourisman Ford of Manassas responded

Thanks for sharing your experience! We're glad our team at Ourisman Ford of Manassas could assist you in finding the right location. Safe travels with your pre-owned vehicle!

August 05, 2024

Bought an F150 online from Emily and she was great! I've never bought without seeing it, but Emily gave me great confidence with excellent videos and details of the truck and its condition. I don't thi More

by colinjschweigert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Ourisman Ford of Manassas responded

Colin, we're delighted to hear that Emily and Marv made your online purchase experience a positive one at Ourisman Ford of Manassas. Enjoy your new F-150!

August 05, 2024

The service department at this location is absolutely amazing. The team is always thorough and knowledgeable. The turnaround time is also amazing More

by spmcgraw33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevion Morake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Broertjes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Ourisman Ford of Manassas responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ourisman Ford of Manassas met your expectations. We appreciate your support and look forward to serving you again!

July 21, 2024

Very timely completion of service recall work , staff was competent and attentive,my first time there, would recommend to others More

by Carauction54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 23, 2024 -

Ourisman Ford of Manassas responded

Thank you for choosing Ourisman Ford of Manassas! We're glad to hear our team provided timely and attentive service. We appreciate your recommendation!

July 19, 2024

I leave my 2017 Ford explorer there for 3 days no body contact me for update yet? More

by tuanbui0288
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeannette Shalaby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Ourisman Ford of Manassas responded

Tuan, It’s disheartening to hear about these concerns. We want to discuss this further and see how we can assist you better. Please reach out at your convenience. Thank you, Jose Romero - Service Manager - (703) 368-3184

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