Ourisman Ford of Manassas

awesome customer service!!!!! i just purchased a 2015 ford fiesta from battlefield ford this past weekend docia sakyi ( she told me to just cal her Doe) was so welcoming and easy t i just purchased a 2015 ford fiesta from battlefield ford this past weekend docia sakyi ( she told me to just cal her Doe) was so welcoming and easy to talk to and very patient. made the whole experience super easy and enjoyable. she gave me a good deal so id totaly recommend anyone to them !!!! More

No resolution to my a/c issue then warranty runs out I took my 2010 Escape Hybrid in to Battlefield three times because the air conditioning is not working correctly. Also the front left tire makes a sq I took my 2010 Escape Hybrid in to Battlefield three times because the air conditioning is not working correctly. Also the front left tire makes a squeak sound when I turn left. After the third time I took it to Falls Church where they also did not fix either problem. Both claim they can find nothing wrong, but my car pool passengers know it doesn't work right, and my MPG which is normally at 36 in the summer is only at 33. Then I hit 100,000 miles and I am out of warranty. I will not be getting another Ford. Mark W. More

Good experience Cleo responded promptly to my Internet inquiry and I visited the dealership three times before making my purchase. She was professional, courteous, a Cleo responded promptly to my Internet inquiry and I visited the dealership three times before making my purchase. She was professional, courteous, and patient. I was a very psotive experience and I feel that I got a very good deal. More

Great dealership I went in this weekend looking at a F250 and Delvon combo was my salesman. He made the whole experience very painless and enjoyable. Delvon went above I went in this weekend looking at a F250 and Delvon combo was my salesman. He made the whole experience very painless and enjoyable. Delvon went above and beyond what I expected very happy to do business with battlefield and will recommend them to anyone. More

Great experience We have purchased Chevy Camaro from this dealership few days ago. The service was great- knowledgeable sales consultant Cleo was very professional, fr We have purchased Chevy Camaro from this dealership few days ago. The service was great- knowledgeable sales consultant Cleo was very professional, friendly. We have left the dealership with the car we were looking to buy feeling happy and satisfied. Recommend this dealership to all potential buyers. More

Excellent Experience! Had a great experience here! The customer service here is awesome! Megan was so friendly and great to work with! I will definitely be back for future Had a great experience here! The customer service here is awesome! Megan was so friendly and great to work with! I will definitely be back for future services! More

Purchase of 2011 Dodge Ram Pick-up Cleo Van Zelt was the salesperson I contacted concerning a 2011 Dodge Ram pick-up for sale at Battlefield . She was very knowledgeable about the vehi Cleo Van Zelt was the salesperson I contacted concerning a 2011 Dodge Ram pick-up for sale at Battlefield . She was very knowledgeable about the vehicle and extremely helpful during and after the sales process. This is the third vehicle I have purchased at Battlefield and have been very satisfied with the courteous sales and service attention I all of them. Cleo did not just “make the sale” and forget the customer. Nannette in financing is extremely knowledgeable and efficient in the financing and paperwork end of the deal. I was in and out of the dealership, with my new truck in minimal time. A big thanks to both of them! More

Very Happy with the Whole Experience Purchased a used Honda from them. I was very happy with every aspect of my purchase. My credit wasn't great, but they worked that out, and they were Purchased a used Honda from them. I was very happy with every aspect of my purchase. My credit wasn't great, but they worked that out, and they were frank, honest, and helpful through each step of the process. Cleo was my sales rep, and she was great, but so too were the other 4 people I interacted with. Best of all, AFTER I purchased the vehicle, they still gave me very proactive service and continued to take care of my needs.. Strongly recommend this dealership and Cleo as a sales rep. More

Excellent Customer Experience. Toby you Rock!! My inspection expired in October and I didn't have time to get it done, before I went on vacation at the end of the month. I got out of work early on My inspection expired in October and I didn't have time to get it done, before I went on vacation at the end of the month. I got out of work early on Monday November 3, 2014 in order to get my car inspected. Come to find out there wasn't an inspection technician there on Mondays. I panicked and went back to may car trying to figure out what on earth I was going to do. Not to mention there was a police officer parked a few yards from me and I didn't want to get a ticket for expired tags. I was so flustered and angry that I had to find another place to get an inspection and I know idea where to go, where I'm new to the area. Then the service manager, Toby Bragg, came out to my car and knocked on my window. I explained my dilemma and she told me to go to the Battlefield Ford Dealership, on Mathis Ave. She even called that location, to let them know I was on my way. I was able to get my inspection done less then 30 minutes and I went back to tell Toby that I was so glad she was able to help me out. I've been a customer at Battlefield Quicklanes for over 2 & 1/2 years and Toby has always been so helpful and pleasant to do business with. Keep up the phenomenal work Toby! More

Battlefield Manassas Ford I drove past at least a mile of other "frumpy looking" car dealers and pulled right in to Battlefield Manassas Ford. They had a better selection of ca I drove past at least a mile of other "frumpy looking" car dealers and pulled right in to Battlefield Manassas Ford. They had a better selection of cars available which was important to me, because I came to purchase a car that same day. I drove the dealers lot and found a few cars I liked. As soon as I walked up to the office area, Cleo walked right out to me and immediately helped me find the car for me. She was very responsive to exactly what I was looking for. She was able to show me all the details of the vehicles that I chose to consider purchasing, on her computer. She gave me the best no haggle pricing which was great. I was able to take a test drive of the Jeep that I purchased which drove perfectly. She set me up in-house with the financing that I asked for, which was a great deal for me. It was a pleasant, haggle free, one stop shopping experience for a car better than I expected. Cleo was very friendly and listened attentively to meet my needs. This was an excellent experience for me, and I have recommended my own friends to go see Cleo at Battlefield Manassas Ford when they want to purchase a vehicle. More