Ourisman Ford of Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 347 reviews
Great Experience I had my 20,000 mile inspection today, and I was VERY pleased with the patience and help I received when dropping off my vehicle. The service advisor, I had my 20,000 mile inspection today, and I was VERY pleased with the patience and help I received when dropping off my vehicle. The service advisor, Michael Brech, was a fantastic and patient representative. He made my experience 10 times easier, effective, and reassuring. I am happy about the physical service done on my car as well and feel confident that Ford did what they said they would do. Thank you Mr. Brech and thank you Ford. More
awesome customer service!!!!! i just purchased a 2015 ford fiesta from battlefield ford this past weekend docia sakyi ( she told me to just cal her Doe) was so welcoming and easy t i just purchased a 2015 ford fiesta from battlefield ford this past weekend docia sakyi ( she told me to just cal her Doe) was so welcoming and easy to talk to and very patient. made the whole experience super easy and enjoyable. she gave me a good deal so id totaly recommend anyone to them !!!! More
No resolution to my a/c issue then warranty runs out I took my 2010 Escape Hybrid in to Battlefield three times because the air conditioning is not working correctly. Also the front left tire makes a sq I took my 2010 Escape Hybrid in to Battlefield three times because the air conditioning is not working correctly. Also the front left tire makes a squeak sound when I turn left. After the third time I took it to Falls Church where they also did not fix either problem. Both claim they can find nothing wrong, but my car pool passengers know it doesn't work right, and my MPG which is normally at 36 in the summer is only at 33. Then I hit 100,000 miles and I am out of warranty. I will not be getting another Ford. Mark W. More
Good experience Cleo responded promptly to my Internet inquiry and I visited the dealership three times before making my purchase. She was professional, courteous, a Cleo responded promptly to my Internet inquiry and I visited the dealership three times before making my purchase. She was professional, courteous, and patient. I was a very psotive experience and I feel that I got a very good deal. More
Great dealership I went in this weekend looking at a F250 and Delvon combo was my salesman. He made the whole experience very painless and enjoyable. Delvon went above I went in this weekend looking at a F250 and Delvon combo was my salesman. He made the whole experience very painless and enjoyable. Delvon went above and beyond what I expected very happy to do business with battlefield and will recommend them to anyone. More
Great experience We have purchased Chevy Camaro from this dealership few days ago. The service was great- knowledgeable sales consultant Cleo was very professional, fr We have purchased Chevy Camaro from this dealership few days ago. The service was great- knowledgeable sales consultant Cleo was very professional, friendly. We have left the dealership with the car we were looking to buy feeling happy and satisfied. Recommend this dealership to all potential buyers. More
Excellent Experience! Had a great experience here! The customer service here is awesome! Megan was so friendly and great to work with! I will definitely be back for future Had a great experience here! The customer service here is awesome! Megan was so friendly and great to work with! I will definitely be back for future services! More
Purchase of 2011 Dodge Ram Pick-up Cleo Van Zelt was the salesperson I contacted concerning a 2011 Dodge Ram pick-up for sale at Battlefield . She was very knowledgeable about the vehi Cleo Van Zelt was the salesperson I contacted concerning a 2011 Dodge Ram pick-up for sale at Battlefield . She was very knowledgeable about the vehicle and extremely helpful during and after the sales process. This is the third vehicle I have purchased at Battlefield and have been very satisfied with the courteous sales and service attention I all of them. Cleo did not just “make the sale” and forget the customer. Nannette in financing is extremely knowledgeable and efficient in the financing and paperwork end of the deal. I was in and out of the dealership, with my new truck in minimal time. A big thanks to both of them! More
Very Happy with the Whole Experience Purchased a used Honda from them. I was very happy with every aspect of my purchase. My credit wasn't great, but they worked that out, and they were Purchased a used Honda from them. I was very happy with every aspect of my purchase. My credit wasn't great, but they worked that out, and they were frank, honest, and helpful through each step of the process. Cleo was my sales rep, and she was great, but so too were the other 4 people I interacted with. Best of all, AFTER I purchased the vehicle, they still gave me very proactive service and continued to take care of my needs.. Strongly recommend this dealership and Cleo as a sales rep. More
Excellent Customer Experience. Toby you Rock!! My inspection expired in October and I didn't have time to get it done, before I went on vacation at the end of the month. I got out of work early on My inspection expired in October and I didn't have time to get it done, before I went on vacation at the end of the month. I got out of work early on Monday November 3, 2014 in order to get my car inspected. Come to find out there wasn't an inspection technician there on Mondays. I panicked and went back to may car trying to figure out what on earth I was going to do. Not to mention there was a police officer parked a few yards from me and I didn't want to get a ticket for expired tags. I was so flustered and angry that I had to find another place to get an inspection and I know idea where to go, where I'm new to the area. Then the service manager, Toby Bragg, came out to my car and knocked on my window. I explained my dilemma and she told me to go to the Battlefield Ford Dealership, on Mathis Ave. She even called that location, to let them know I was on my way. I was able to get my inspection done less then 30 minutes and I went back to tell Toby that I was so glad she was able to help me out. I've been a customer at Battlefield Quicklanes for over 2 & 1/2 years and Toby has always been so helpful and pleasant to do business with. Keep up the phenomenal work Toby! More