Ourisman Ford of Manassas

GREAT BUYING EXPERIENCE! We just bought a 2014 Ford Edge at Battlefield Ford. The staff there was incredibly helpful and professional and knowledgeable. Dominique worked w We just bought a 2014 Ford Edge at Battlefield Ford. The staff there was incredibly helpful and professional and knowledgeable. Dominique worked with us to get exactly what we wanted at the price we wanted. Answered all our questions and gave us lots of choices to look at and test out, with no pressure . They worked with us to get the payment plan we wanted and a very reasonable interest rate... When all said and done they give the car a good cleaning and fill up your gas tank! Before driving the car off the lot he showed me how to set up the blue tooth and all the other great features that came with it! They are a great group of people! Personable, respectful and professional! Our family has now purchased three cars from them. Highly recommend Battlefield Ford!! Thank you Dominique and John and Derek!! Most appreciated!! More

Dishonest Sale of car involved the General Manager, we paid 12K cash and was told they would not run a credit report. Our cred is exceptional, however Battlefi Sale of car involved the General Manager, we paid 12K cash and was told they would not run a credit report. Our cred is exceptional, however Battlefield ran a credit report and we received a denial from a bank, this will affect our score and we paid CASH! We were told there was a 1K or 1 month powertrain warranty. The powertrain light came on and went off, they said if it is not on when you drive it in (within the 1 month timeframe) they will not honor. We even took pictures and video of the powertrain lights on on the dashboard. Tried calling back, left 2 messages to please return call and NOTHING! More

Worth The Drive to Battlefield Ford to see Cleo Cleo and Battlefield Ford were great in my quest to find a new Ford Mustang Ecoboost Premium. Cleo went above and beyond in helping guide me through Cleo and Battlefield Ford were great in my quest to find a new Ford Mustang Ecoboost Premium. Cleo went above and beyond in helping guide me through the process and their no haggle up front price makes everything easy. I drove from WV to get exactly what I wanted and for two months I have had a smile on my face - thanks Battlefield and especially Cleo for my new car. More

Exceptionally pleasant vehicle purchase experience! We purchased two 2016 F150 Platinum trucks from Battlefield Ford initially utilizing an online search. Cleo van Zelst promptly responded and provided We purchased two 2016 F150 Platinum trucks from Battlefield Ford initially utilizing an online search. Cleo van Zelst promptly responded and provided us with no haggle best pricing. Our search was not limited to the greater DC area; we were in contact with dealers from many states yet no other could come even close to Battlefield's pricing. Ultimately, we ordered the trucks built to our specifications. The turn around time was less than expected and Cleo kept us informed along the way. The delivery process was well coordinated and Cleo thoroughly explained and demonstrated the features of the trucks. Having purchased many vehicles over the course of 30 years, this experience was like any other. The usual back and forth, "I don't think we go that low, but let me take your offer to my manager" was pleasantly missing. We were treated fairly and with respect, by a truly professional crew at Battlefiled Ford. We highly recommend this dealer, and Cleo, to anyone looking to purchase a new Ford. I traveled eight hours (one way) to do business with Cleo and would not hesitate to do so again. More

Excellent No Hassle Buying Experience Working with Battlefield Ford was by far the easiest car buying process I've ever experienced. I worked with Cleo van Zelst and after a couple of emai Working with Battlefield Ford was by far the easiest car buying process I've ever experienced. I worked with Cleo van Zelst and after a couple of emails and a phone call or two she was able to locate a vehicle that met all of my needs and for an excellent price. The financing process was also very simple and straightforward. I would definitely recommend this dealership to anyone looking to purchase a new vehicle. More

Excellent service, Best Price, and effective communication We bought two F-150 Platinums over the interent. I looked at many dealerships and Cleo van Zelst was the person that was willing to give us the best We bought two F-150 Platinums over the interent. I looked at many dealerships and Cleo van Zelst was the person that was willing to give us the best price with no BS. I put the list together of what I wanted, she searched the lot, then told me she would have to order them. We did and Cleo communicated with us as things were updated. Once they were in, she made sure everything was ready to go. We arrived, sined paperwork, and after a demonstration we were driving them home. What's not to like? More

GREAT to deal with! No surprises in buying! I have been buying my Fords from a major Ford dealer (leaving them un-named) for many years and my father dealt with them since their inception - need I have been buying my Fords from a major Ford dealer (leaving them un-named) for many years and my father dealt with them since their inception - needless to say we were loyal customers. I was in the market for a smaller SUV and the Ford Escape was right up my alley. I went to the dealership I 'normally' deal with in Warrenton (not the Warrenton location, but the one in Marlow Heights MD) and found an Escape online with their 'Easy Price' Well, their Easy Price was not so easy and just felt like the deal was not there. We called a friend who works at the Battlefield Commercial Truck center and he put us in contact with the Ford Sales Manager (Cesar - GREAT guy!), who in turn handed us off to Cleo. We identified a car online and the price was given over the phone - no hesitation and the advertised price on the internet is what was quoted. We drove and looked at the Escape, went over some numbers for my trade (more than given at the other dealer) and the deal was done! It could not have been any easier. The 'other' dealer has since lost my business and I will not be a return customer - Battlefield Ford, you have won me over! No pressure and the price is what it is! The entire transaction could not have been easier!!! My hats off to Cleo (Salesperson) and Cesar (Sales Manager) - you guys are awesome!!! More

Awesome Experience - return customer! We were in the market to order a Ford F350 Super Duty truck. We sent out an e-mail to several local dealers asking what our “out-the-door” price woul We were in the market to order a Ford F350 Super Duty truck. We sent out an e-mail to several local dealers asking what our “out-the-door” price would be and had several invitations to visit dealerships but only one e-mail response from Cleo at Battlefield Ford about ordering the truck, without us visiting the dealership first. Cleo’s e-mail included Battlefield’s “aggressive” bottom-line price, and spelled out incentives, rebates, etc.… After doing some comparison shopping, Battlefield’s price turned out to be the best price in the area! A couple of days later, we visited the dealership and ordered the truck at the price quoted in the e-mail. There were no unwelcome surprises and it only took us 30 minutes to order the truck. During the wait for the truck build, Cleo periodically updated us on the status of the truck, provided us with a VIN number, as well as the truck’s estimated arrival date to the dealership. Once the truck arrived, we visited Battlefield Ford to wrap up the transaction. We settled all the paperwork, with all the incentives and trade-in agreements as advertised and drove off with our new truck in about an hour. This was our second Super Duty Truck purchase through Battlefield Ford over the last several years. This most recent experience with Battlefield Ford was the easiest automotive negotiation (since there wasn’t any negotiation needed) and purchase we’ve ever been involved with. Cleo and the rest of the staff were very efficient, professional, and pleasant and made our truck buying experience exceptional. We will definitely be referring our friends...and telling them to ask for Cleo!! More

Best vehicle purchase experience in 40 years The management's philosophy of selling vehicles at Battlefield Ford was the best that I've encountered in 40 year's of buying cars and trucks. Specif The management's philosophy of selling vehicles at Battlefield Ford was the best that I've encountered in 40 year's of buying cars and trucks. Specifically, my salesperson, Cleo, was extremely knowledgeable about the vehicle that I was interested in, was responsive to all my questions, did not apply pressure or puffery, and assisted in making this purchase pleasurable and efficient. without reservation, I will return to Battlefield for any future Ford purchases. More

Excellent Experience We were in the market for a new car and decided to go to Battlefield Ford. We met with Cleo who was fantastic in helping us select and order the car. We were in the market for a new car and decided to go to Battlefield Ford. We met with Cleo who was fantastic in helping us select and order the car. She kept us informed when the car was being manufactured and let us know as soon as the vehicle was delivered. Would definitely work with her again for the next Ford! More