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Ourisman Ford of Manassas

Manassas, VA

4.2
373 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 373 reviews

February 08, 2021

Jason spent the time to help discover what I was looking for in a new mid-sized truck, and then took the time for an extended test drive. His honesty and willingness to listen was extraordinary. The man lik More

by skc244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Zim
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thanks for the 5 star review on your experience working with Jason on our team. He definitely puts his customers first and wants to make sure you have a great experience. We appreciate your feedback!

February 04, 2021

The customer service experience at Battlefield Ford was far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in More

by WR20120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Alexander
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thanks for the 5 star review on your experience getting your truck serviced with us at Battlefield Ford Manassas. Ty always enjoys assisting his customers and providing an exceptional experience. We look forward to you coming back for your next service. Welcome to the Battlefield Ford family!

January 28, 2021

The vehicle that was of interest had seriously bald tires that were cracked and somehow they passed it with their inspection. When asked to change tires or come off the price they would not do anything. Not More

by dwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodney
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thanks for providing us your feedback. We would like to learn more about your experience and which vehicle you were looking at. All of our preowned vehicles go through our certified Ford service department for service and state inspection. We aim to provide a 5 star experience at Battlefield Ford Manassas. If you would like to provide more feedback you can reach us at bfsocial@battlefieldford.com

December 11, 2020

Awesome experience! Hans helped me with the whole process and I am beyond satisfied with everything. Hans has helped me through this whole experience. I had not bought a new since 2008. I bought a used 2017 More

by Michelle Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans & Tex
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Michelle thanks for your 5 star review on your experience purchasing a preowned vehicle from our team at Battlefield Ford Manassas. Hans and Tex both enjoyed assisting with the purchase of your 2017 Acura TLX. Thanks for giving us the opportunity to earn your business after reading older reviews. We have worked hard on putting our customers first since we have been under new management in December of 2019. Thanks again!

November 23, 2020

Im new to car buying and walked in to buy my first vehicle. Delt with Keith for my sale and hes a great dude. Very friendly to work with not pushy or anything. Went on a great test drive and liked the More

by Create a Screen Name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Simmons (great!), Amato (finance/magician)
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thanks for your feedback on your experience working with Battlefield Ford Manassas. We are glad you had a great experience with Keith. We understand you didn't have a good experience working with Amado in finance and we have since moved on from him as an employee at Battlefield Ford Manassas. We always strive to provide a 5 star experience and put our customers first.

October 05, 2020

Found two trucks of interest online at this dealership. Over two hours away from me. Tried to talk to them about the prices over the phone and email and they wouldn't talk about it unless I come over to se More

by Draga & Sinisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hans Antonio
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Draga and Sinisa thanks for your review on your experience at Battlefield Ford. We always strive to provide a 5 star experience to our customers. We understand you didn't have a good experience working with the manager of that department and we have addressed your review and feedback with him. If you take a look through our Google reviews you will see that we work hard to have a good reputation with our customers and community. Thanks for bringing this to our attention.

September 17, 2020

Found a 2018 TOYOTA Tacoma for sale on the Battefield FORD Manassas VA website Sunday night. Monday morning,I promptly was contacted by a different salesman than the one on the website??? I told them abo More

by UpstateNYer in the mountains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mo ( Mohammed) and Bo Morgan
Feb 10, 2021 -

Ourisman Ford of Manassas responded

Thank you for providing us feedback on your experience on trying to purchase a preowned Tacoma from our preowned department. We strive to provide a 5 star experience to all of our customers and we are taking your feedback to provide extra feedback to our team on how to improve the experience. We did have a lot of changing schedules last year with COVID19 and we know that lack of follow up during some of the schedule transitions around the virus did occur that we have worked on correcting. Thanks again for providing us this feedback and we are glad you found a new Toyota Tacoma to purchase. Congratulations on your new truck!

June 25, 2020

Terrible dealer. Terrible prices with their amazing “no haggle pricing!”. If you’re looking to get insulted and nasty with a manager, Hans is your go to guy. He touts 12 years experience in the auto sales More

by Unhappy customer #629173
Recommend Dealer
No
Employees Worked With
Hans Antonio
April 28, 2020

Tried to buy a used vehicle from the with a trade in. They LOW balled me for trade in value and the manger laughed at me for my asking price. They didn’t even bother to make me any kind of a deal and bas More

by E.henley0964
Recommend Dealer
No
Employees Worked With
Manager
April 25, 2020

Buying a 2020 Ford Explorer Platinum-Buyer Beware I paid $60,0000 for a 2020 Ford Explorer Platinum. Little did I know that paying this amount for a new vehicle that lasted a little over 5 months and More

by rpomietto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cleo
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