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Ourisman Ford of Manassas

Manassas, VA

4.3
373 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 373 reviews

March 25, 2021

Quick Lane has been sliding, because a tech missed greasing my car's front end, and there was a billing error, which I observed fast, and they were corrected by Quick Lane within 2 hours. Still, it wa More

by PiotrSliwka180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily and her new mechanic, who got confused.
May 17, 2021 -

Ourisman Ford of Manassas responded

Thank you for your feedback on your experience at Quick Lane in March. We are sorry that you had this inconvenience and we have made changes that we think you will appreciate on your next visit. We look forward to getting another opportunity to provide you with a 5 star experience!

March 20, 2021

The best service ever. The customer service at the phone and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. More

by Kiki
Recommend Dealer
Yes
Employees Worked With
Ken
May 17, 2021 -

Ourisman Ford of Manassas responded

Kiki thanks for the 5 star review and feedback of your most recent service visit at Battlefield Ford Manassas. We appreciate your business!

March 20, 2021

Friendly staff, Honest service department. Nice clean waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. More

by MPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Johnson
May 17, 2021 -

Ourisman Ford of Manassas responded

Thanks for the 5 star review on your experience with Battlefield Ford Service. We appreciate your business!

March 04, 2021

Mr Tyr, is one of the reasons I continue to bring my vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 More

by Salsadr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tyr.
Jun 22, 2021 -

Salsadr responded

Great job!! Service department , Mr. Tyr, is very professional , respectful and cares about the customers concerns. For this reason I continue to bring my vehicle . I’m concern about prices a little high. Best regards

February 25, 2021

Have been using Battlefiled Service for years. The customer service is the best. David Ledger makes sure that my Explorer is in and out without delay More

by kathleenbrown07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ledger
February 24, 2021

I have been working with Cleo as my salesperson for close to 8 years now. She is the only one I trust to get it right. She ordered my new 2021 Ford F150 and it was held up due to one option that I had select More

by rpomietto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cleo Van Zelt, David and MIckey
February 23, 2021

Fantastic service experience at quick lane at Battlefield Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! More

by chris4runner73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
February 11, 2021

Ty was professional and call me quickly to provide a detail analysis of the issues with my car. Ty provided high quality and quick service thank you! More

by chrissnyder2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Alexander
February 11, 2021

Ty was very interested about my concerns about the noise I had heard in the front end when parking and also detected a water sound and added radiator fluid More

by Lmchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty
February 11, 2021

Had to bring my f-150 for routine maintenance. Tamara was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. More

by Karenparriott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara
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