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Ourisman Ford of Manassas
Manassas, VA
373 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
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Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 373 reviews
March 25, 2021
Quick Lane has been sliding, because a tech missed greasing my car's front end, and there was a billing error, which I observed fast, and they were corrected by Quick Lane within 2 hours. Still, it wa greasing my car's front end, and there was a billing error, which I observed fast, and they were corrected by Quick Lane within 2 hours. Still, it was a hassle for me to drive back to Ford. Shape up Quick Lane. More
by PiotrSliwka180
Employees Worked With
Emily and her new mechanic, who got confused.
March 20, 2021
The best service ever. The customer service at the phone and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. and on site is very marvelous 👌. All employees are very professional, nice and polite. They know what to do, to put my car up to date. More
by Kiki
Employees Worked With
Ken
March 20, 2021
Friendly staff, Honest service department. Nice clean waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. waiting room and service area. Great experience everything I visit for service. I would recommend Battlefield Ford for Ford auto repair. More
by MPG
Employees Worked With
Ken Johnson
March 04, 2021
Mr Tyr, is one of the reasons I continue to bring my vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 vehicle here. The professional work and service!! Especially Mr. Tyr’, excellent service. #1 More
by Salsadr
Employees Worked With
Mr. Tyr.
February 25, 2021
Have been using Battlefiled Service for years. The customer service is the best. David Ledger makes sure that my Explorer is in and out without delay customer service is the best. David Ledger makes sure that my Explorer is in and out without delay More
by kathleenbrown07
Employees Worked With
David Ledger
February 24, 2021
I have been working with Cleo as my salesperson for close to 8 years now. She is the only one I trust to get it right. She ordered my new 2021 Ford F150 and it was held up due to one option that I had select to 8 years now. She is the only one I trust to get it right. She ordered my new 2021 Ford F150 and it was held up due to one option that I had selected. I decided I really did not need that option and ordered the vehicle without it and it was built on Jan 14, 2021 and delivered to the dealership before the end of January 2021. I was seriously thinking of adding a hard Tonneau cover plus some other add on's and they were put on by David, the service manager, and his team. Everything looked great plus a great price that would have been well over the cost of installing a BakFlip hard Tonneau cover with no warranty at a cost of over $1100. I have been dealing with David in service for over 7 years and never had to return my vehicle for the same problem. Cleo, who used to be located in the new car showroom, moved to Commercial sales but I still use her as she is the "go to person" if you need an ordered vehicle, a vehicle located at another dealer or just one that is on the lot. She goes above and beyond for her customers. Cleo gets it done and is easy to work with! Mickey in Finance made the buying process very easy with no pressure to buy all the extras. If you need a great salesperson ask for Cleo in commercial sales and ask for David in the service department. More
by rpomietto
Employees Worked With
Cleo Van Zelt, David and MIckey
February 23, 2021
Fantastic service experience at quick lane at Battlefield Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! Ford. Had headlight replaced and wipers replaced and Emily was fantastic to work with. Was in and out. Thanks a lot! More
by chris4runner73
Employees Worked With
Emily
February 11, 2021
Ty was professional and call me quickly to provide a detail analysis of the issues with my car. Ty provided high quality and quick service thank you! detail analysis of the issues with my car. Ty provided high quality and quick service thank you! More
by chrissnyder2
Employees Worked With
Ty Alexander
February 11, 2021
Ty was very interested about my concerns about the noise I had heard in the front end when parking and also detected a water sound and added radiator fluid I had heard in the front end when parking and also detected a water sound and added radiator fluid More
by Lmchapman
Employees Worked With
Ty
February 11, 2021
Had to bring my f-150 for routine maintenance. Tamara was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. was great and kept me informed of.progress. Area for waiting is always clean. Everyone was friendly and masked. More
by Karenparriott
Employees Worked With
Tamara
