Ourisman Ford of Manassas

Sales people are polite. They are not pushy. They kept me informed throughout the ordering and delivery process of my vehicle. They went out of their way to accommodate me. I will go back and would recommen informed throughout the ordering and delivery process of my vehicle. They went out of their way to accommodate me. I will go back and would recommend them to friends. More

Was one of the fastest, fairest, easiest car purchases I’ve ever made. Thanks to Cody for doing a great job in ordering and getting me a good price on exactly what I was looking for. I’ve ever made. Thanks to Cody for doing a great job in ordering and getting me a good price on exactly what I was looking for. More

Great truck, great purchase experience, highly recommend! Thanks so much for all your help. My husband loves the truck, and we enjoyed working with all of you. Thanks so much for all your help. My husband loves the truck, and we enjoyed working with all of you. More

Good service management.Identified problem right away. Good service management. Identified problem right away. But my car got lost in the shuffle. Spent a little more time than necessary. But managemen Good service management. Identified problem right away. But my car got lost in the shuffle. Spent a little more time than necessary. But management was quick to resolve the issue More

Absolutely amazing service department who has always gone out of their way to take care if me. All the advisors are extremely knowledgeable and provide excellent customer service everytime I'm in. I've been out of their way to take care if me. All the advisors are extremely knowledgeable and provide excellent customer service everytime I'm in. I've been offered rides home and a loaner vehicle when they had to keep my car for a few days. I feel safer knowing that Ford techs are working on my vehicle. More

Unfortunately I purchased a Ford Transit Van here and I’m sitting in the waiting room three days after dropping off with appointment waiting again for my air conditioning to be fixed in August heat. Did I m sitting in the waiting room three days after dropping off with appointment waiting again for my air conditioning to be fixed in August heat. Did I mention this is the THIRD time in for air conditioning not working. Third time and now I’m being charged for bad compressor installation first time in. Bad attitude and no rental availability is latest treatment and ply to just get me to go away and not bother them. Whatever you do don’t come here for service. Call Emily at 703-369-3702 to let her know how pissed you would be in a similar situation More

I have been dealing with David in service for over 8 years. I have had to come back and have anyone but his service crew at Battlefield. Super Service! years. I have had to come back and have anyone but his service crew at Battlefield. Super Service! More

The staff was wonderful and helpful. There was no pressure to make a decision or purchase. I walked in telling Elijah that I was shopping around and didn't want to waste his time if I wasn't buying, pressure to make a decision or purchase. I walked in telling Elijah that I was shopping around and didn't want to waste his time if I wasn't buying, but he treated me as if I was the only person there. The easiest car buying experience I've had. More

Service all my cars with Battlefiled Ford. Recommend this service department. I have bought several cars from them as well. Have been really happy with sales and service service department. I have bought several cars from them as well. Have been really happy with sales and service More

Great customer service, and had a pleasant buying experience. I called to get information on a vehicle that just arrived. I spoke with Nader and he was extremely helpful with supplying informat experience. I called to get information on a vehicle that just arrived. I spoke with Nader and he was extremely helpful with supplying information and sending pictures. I went to see the vehicle the following day to test it out and get a general feel if Battlefield Ford was where I wanted to do business. I brought my dog and their team was extremely helpful and provided water for him and a positive atmosphere. The buying experience is what you would expect from a professional dealership while maintaining a personal touch. The sales manager, Cesar, was a no nonsense kinda guy. I appreciate his hospitality and direct to the point negotiations technique. I was told this is a high volume vehicle sales business and they were quick with the buying process. Casey did a stellar job providing me with the best financing available to me. Thank you to the Battlefield Ford team for providing a relaxed environment for my furry friend and I. I’m a happy customer. More