Ourisman Ford of Manassas

Jason spent the time to help discover what I was looking for in a new mid-sized truck, and then took the time for an extended test drive. His honesty and willingness to listen was extraordinary. The man lik for in a new mid-sized truck, and then took the time for an extended test drive. His honesty and willingness to listen was extraordinary. The man likes people and wants to help them find the best truck or car to fit their needs. Truly exceptional! More

The customer service experience at Battlefield Ford was far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in far more superior than the experience I had at Ted Britt Ford. My service advisor, Ty, was very helpful and professional in communicating with me in what service needed to be performed. I will be taking my truck to Battlefield Ford for all my service needs from now on and I highly recommend them for anyone who wants great work performed with a stellar customer service experience. Thank you Ty! More

The vehicle that was of interest had seriously bald tires that were cracked and somehow they passed it with their inspection. When asked to change tires or come off the price they would not do anything. Not that were cracked and somehow they passed it with their inspection. When asked to change tires or come off the price they would not do anything. Not paying 25,000 for a truck with dangerously bad tires!! More

Awesome experience! Hans helped me with the whole process and I am beyond satisfied with everything. Hans has helped me through this whole experience. I had not bought a new since 2008. I bought a used 2017 and I am beyond satisfied with everything. Hans has helped me through this whole experience. I had not bought a new since 2008. I bought a used 2017 Acura TLX. I love my new car. There we're some bad reviews and I was a little worried, but I must say it was a pleasure working with Battlefield ford of manassas. I had no issues. I did discover there was a repair that needed to be done and Battlefield is making sure it is fixed and paid for on them as well. I was so happy they did that for me. Especially after buying a car you don't expect a big repair bill anytime soon. Again, my experience has been so pleasant. I'd definitely do business with them again! Thank you again Hans & Tex too. You fellas are great sales reps and make my car buying experience so easy too. More

Im new to car buying and walked in to buy my first vehicle. Delt with Keith for my sale and hes a great dude. Very friendly to work with not pushy or anything. Went on a great test drive and liked the vehicle. Delt with Keith for my sale and hes a great dude. Very friendly to work with not pushy or anything. Went on a great test drive and liked the price. Then went to my best friend Amato in finance to get that worked out. He told me I was looking at high interest rate for 75 months (odd time frame). Lucky for me Amato is a finance wizard and managed to almost slash that one in half ONLY if I bundled about $6000 worth of ford warranties and maintenance and gap insurance (never once told me that was included) because "the banks like that". Thankfully Amato was too focused on "helping" me that he neglected to get my first and middle names right and misspelled my last name. Thanks for the lesson Amato. P.S. can't state enough how friendly and honest Keith was if there was a question he didn't know he didn't pretend to know the answer and straight looked it up More

Found two trucks of interest online at this dealership. Over two hours away from me. Tried to talk to them about the prices over the phone and email and they wouldn't talk about it unless I come over to se Over two hours away from me. Tried to talk to them about the prices over the phone and email and they wouldn't talk about it unless I come over to see the vehicles. Drove over there, the vehicles looked very nice, drove well. Sat down and made them an offer (5% less than asking price) thinking that would be a good start. Manager Hans Antonio then lectured me about how they are a no-haggle dealership and that he made that clear in his email (he did not, otherwise I wouldn't be there). His demeanor was rude, unprofessional and condensing. While talking with me (or rather TO me) he was constantly looking and typing on his computer - I'm thinking he's trying to find a way to make this deal happen - nope, he never mentioned anything about it. Who knows what he was checking on the computer. Mind you, I offered them over $40k for a vehicle. And I was ready to pay their asking price to get that truck...if only they were professional and courteous. AVOID THIS DEALERSHIP, AND ESPECIALLY "MANAGER" HANS ANTONIO! He's a real definition of a "Used Car Manager". More