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Ourisman Ford of Manassas
Manassas, VA
373 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 373 reviews
April 23, 2022
Went in for “the works” at 1130 hours. There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and the There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and they had free wifi More
by traftonparr
Employees Worked With
Ink
April 07, 2022
Pleasant experience working with Annie through the purchase of our Bronco. Communication was excellent as was her experience with both the vehicle and the buying process. Seek her out next time you're purchase of our Bronco. Communication was excellent as was her experience with both the vehicle and the buying process. Seek her out next time you're there! More
by Private
Employees Worked With
Annie Neufeld
March 15, 2022
Excellent service! William was able to accommodate me with a virtual showing when since I am out of state. He went over all aspects of the car from top to bottom. Finan William was able to accommodate me with a virtual showing when since I am out of state. He went over all aspects of the car from top to bottom. Finance was great to work with and went above & beyond to get me the best rate possible savings me a lot of money! The dealership has great hours, is spotless, and staff is very friendly. They went out of their way to accommodate me since I was out of state. They also have a lot of inventory of the vehicle I was in search of. Very responsive and got to the number I needed them to in order to make the deal. The overall process was simple and streamlined. Highly recommend!! More
by JWR
Employees Worked With
William
February 20, 2022
After attending Washington Auto Show we wanted to test drive a Ford Bronco Sport. Ourisman Ford in Manassas VA salesman Cody greeted us at the dealership and put us in a Bronco Sport. After a short driv drive a Ford Bronco Sport. Ourisman Ford in Manassas VA salesman Cody greeted us at the dealership and put us in a Bronco Sport. After a short drive we worked with Cody to purchase a car from their showroom. Easy and efficient process. We are very happy with our new Ford. More
by mth
Employees Worked With
Cody Warshaver
January 12, 2022
I purchased a 2020 Ford Explorer St from Battlefield Ford at the end of November 2020. Jason Clark was the salesman and Kyle Wilkins was the sales manager. The transaction was pleasant at the time. However, at the end of November 2020. Jason Clark was the salesman and Kyle Wilkins was the sales manager. The transaction was pleasant at the time. However, there were still a few issues with paint defects and missing a license plate bracket that went ignored. I was in contact with Jason via text message and was told that he would check on it and get back to me. Finally a year later, November 2021, I suggested a collision shop close to my home and Battlefield Ford had made the arrangements. Once the vehicle had been in the collision center for 10 days I received an email saying that all repairs had to be done through "our service department and our body shop" and wanted to know what day I could drop the vehicle off. I wrote an email to the general manager, Pat, that has yet to receive a reply. The next issue was regarding payment to the collision center and rental car company. As a customer, I should have NEVER of been put in the middle of this dealerships financial issues. I was told that my vehicle would not be released until Battlefield made the payment to the collision center. Thus meaning that my vehicle was held HOSTAGE. I've received several calls from the rental car company about how the balance was still outstanding and that if Battlefield didnt pay I would be charged. This is MESSY business and has been absolutely one of the worst customer service transactions! I am completely disgusted that this is how I was treated after investing so much. More
by Honestie
Employees Worked With
Jason Clark
