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Ourisman Ford of Manassas

Manassas, VA

4.3
360 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 360 reviews

October 23, 2023

Brian made the entire process very easy and streamlined. Would highly recommend for your vehicle buying needs. More

by Burton.erinm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gonzalez
Oct 24, 2023 -

Ourisman Ford of Manassas responded

We're glad to know that Brian made your experience here at Ourisman Ford of Manassas a smooth one! Your recommendation means a lot to us, thank you!

October 21, 2023

Nice to deal with straight up people! Purchased from out of town. Made the whole transaction easy and quick More

by randy.rowan60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Brevoort
Oct 23, 2023 -

Ourisman Ford of Manassas responded

Hi Randy! We're glad to know that you found the out-of-town purchase process at Ourisman Ford of Manassas easy and quick. We appreciate your kind words about our team! Safe travels in your vehicle.

October 21, 2023

The dealership was clean and the staff was very helpful in finding us the right vehicle. More

by rachellemyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevion Morake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Brevoort
Oct 23, 2023 -

Ourisman Ford of Manassas responded

Rachelle, Thank you for your kind feedback! We're glad we could help you into the right vehicle and hope you love your new ride! - Ourisman Ford of Manassas

October 19, 2023

Post sale service has been a nightmare. It took us over a month to receive a check for the vehicle we sold them. Every time we called we got a different answer. I finally had to coordina More

by thefarmer1
Recommend Dealer
No
Employees Worked With
David Barwinczak
Oct 20, 2023 -

Ourisman Ford of Manassas responded

I'm really sorry to read about your post-sale service experience. This is not the level of customer care we aim for and I apologize for any inconvenience caused by these delays. Your feedback helps us improve, so thank you for bringing this to our attention. We'd like an opportunity to make things right - please reach out directly at your earliest convenience so that we can address all of your concerns in detail. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

October 18, 2023

Customer service was wonderful and courteous, they resolved the issue quickly with out any hassle or run around service 😊 More

by DRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Curtiss
Oct 18, 2023 -

Ourisman Ford of Manassas responded

We're glad to know you had a wonderful experience with our team at Ourisman Ford of Manassas! We always aim for efficient and hassle-free service. Thanks for the positive feedback!

October 18, 2023

Can’t say enough good things about our salesman John Brevoort! He really went the extra mile to give us peace of mind about buying a used 2019 Toyota Tundra 1794 Edition that we weren’t able to see in p More

by shaljo3
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Brevoort
Oct 19, 2023 -

Ourisman Ford of Manassas responded

Thank you for sharing this wonderful feedback with us! We're thrilled to hear that John made your remote buying experience a smooth one and we can't wait to share these kind comments with him. We appreciate the trust and confidence in our team, especially when making such an important purchase from afar, and we hope you enjoy your new truck. Take care and thanks again, from all of us here at Ourisman Ford of Manassas!

October 08, 2023

To Latisha Reynolds, She did not apply her sales force behavior to me, but explained correctly what my commitment is, during the purchasing procedure. Anyone who hates being treated aggressively by sales More

by Bruno R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latisha Reynolds
Oct 10, 2023 -

Ourisman Ford of Manassas responded

Hi Bruno! We're glad to know that Latisha provided you with a comfortable and informative purchasing experience at Ourisman Ford of Manassas. We appreciate your recommendation! Have a great day!

October 05, 2023

Effective no wasting time and ver courtesy and kind I am willing to work with them again More

by Jbmondy96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Johnson, Ryan Miller
Oct 06, 2023 -

Ourisman Ford of Manassas responded

We're pleased to hear that you found our service at Ourisman Ford of Manassas effective and efficient. Our team values courtesy and kindness in all interactions, and we appreciate your willingness to work with us again. Thank you for your feedback! Safe travels!

October 04, 2023

Service Manager was helpful and considerate, I will be back for my next service in the future. More

by mkl09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
Oct 04, 2023 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

September 23, 2023

They were very thorough and helpful and did a great job on my car! I will definitely use them again!!! More

by robnleechillout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harper
Sep 26, 2023 -

Ourisman Ford of Manassas responded

Hey Rob, we're delighted to know you found our service at Ourisman Ford of Manassas thorough and helpful. We look forward to seeing you again! Safe travels!

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