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Ourisman Ford of Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Ford service has taken the next step towards incredible customer service . Uber rides home and back to the dealership is impressive. I recently stopped in for an oil change and ourisman completed my recal customer service . Uber rides home and back to the dealership is impressive. I recently stopped in for an oil change and ourisman completed my recalls as well very quickly. Thanks much Oursman ! More
I bought a part from these people and got the wrong part I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely rid I paid $134.50 the only refunded me $88.54 I don't care if there is a restock fee but to charge almost 50 dollars to restock a part is absolutely ridiculous. Seems to me it is borderline fraud so I will be calling gracias the consumer protection agency and the BBB to file a complaint against them. But most importantly. PEOPLE LEARN FROM MY MISTAKE AND TAKE YOUR BUSINESS ELSEWHERE UNLESS YOU WANT TO BE TREATED IN SUCH A DISRESPECTFUL LIGHT. ITS ABSOLUTELY INSANE... More
Extremely rude and unprofessional purchase experience with Carlos Moran. Sales individual was very coy, deceitful and terse. Thousands of dollars in hidden fees, with absurd dealer processing fees. This with Carlos Moran. Sales individual was very coy, deceitful and terse. Thousands of dollars in hidden fees, with absurd dealer processing fees. This dealership is not interested in paid-in-full purchases. More
Very nice people to deal with. Fast service. So far I have been happy with their service. Fast service. So far I have been happy with their service. More
I had my truck in there for recall service and was treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer More
A very difficult problem was hard problem to diagnose but they found it in two days. Also they delivered the car back to my home they found it in two days. Also they delivered the car back to my home More
It was a pleasure doing business with our sales consultant Carlos Cabrera. He made everything quick, simple, and easy. Kept me up to date with the transit and delivery of the vehicle. Thank you, Ca consultant Carlos Cabrera. He made everything quick, simple, and easy. Kept me up to date with the transit and delivery of the vehicle. Thank you, Carlos! More