Ourisman Ford of Manassas

Extremely rude and unprofessional purchase experience with Carlos Moran. Sales individual was very coy, deceitful and terse. Thousands of dollars in hidden fees, with absurd dealer processing fees. This with Carlos Moran. Sales individual was very coy, deceitful and terse. Thousands of dollars in hidden fees, with absurd dealer processing fees. This dealership is not interested in paid-in-full purchases. More

Very nice people to deal with. Fast service. So far I have been happy with their service. Fast service. So far I have been happy with their service. More

Instead of finding what was wrong, tried to replace something major $9000 estimate, fixed somewhere else$300 something major $9000 estimate, fixed somewhere else$300 More

I allways trust the best and that's Ourisman Ford for my truck services when I need it truck services when I need it More

I had my truck in there for recall service and was treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer treated like a customer that was paying for service with respect, friendly, and courteous I would highly recommend this dealer More

A very difficult problem was hard problem to diagnose but they found it in two days. Also they delivered the car back to my home they found it in two days. Also they delivered the car back to my home More

It was a pleasure doing business with our sales consultant Carlos Cabrera. He made everything quick, simple, and easy. Kept me up to date with the transit and delivery of the vehicle. Thank you, Ca consultant Carlos Cabrera. He made everything quick, simple, and easy. Kept me up to date with the transit and delivery of the vehicle. Thank you, Carlos! More

The rental car program makes it so easy to service your car. Very happy with my service experience car. Very happy with my service experience More

I’ve always had a good experience at this location; only go in for routine oil changes. Last time I went in, my car was “inspected” and came back with 5 “major problems”. I always see Jay Cortez (Great Sale go in for routine oil changes. Last time I went in, my car was “inspected” and came back with 5 “major problems”. I always see Jay Cortez (Great Salesmen!!) and have never got a inspection report back. The “major problems” with my car included an alignment for over 200$, which I know for a FACT I do not need because I had one less than 6 months ago. Salesmen Zain, who I spoke to on this day, was clearly trying to get more money out of me because i’m a women and probably wouldn’t know what the problems were. I was very disappointed with the way Mr.Zain conducted himself and won’t be seeing him again. There are also women that work at this location, so for this to happen when I ONLY came in for an oil change was honestly quite disappointing. I’ve got 6 oil changes here every month, always going to Jay, and never NEVER had this problem. I’m saddened by the efforts to try and get more money out of people that you think don’t know what they’re talking about. If you ever go to this establishment, see Jay, he’ll treat you with respect and not dumb you down. More

A huge Thank you to our Salesman Wilson Brown for making things super easy and had us in and out in a little over 2 hours and the detailing took a hour of that. If you are looking for a new ford at a great things super easy and had us in and out in a little over 2 hours and the detailing took a hour of that. If you are looking for a new ford at a great deal check them out and ask for Wilson Brown or if he isn’t available ask for Gavin Gilligan who was super to talk to while we waited. So if you want a Great dealership with the lowest pricing and great selection in the DMV check our Ourisman Ford in manassas More