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Ourisman Ford of Manassas
Manassas, VA
346 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
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Showing 346 reviews
November 02, 2024
I was ready to make the purchase of a used vehicle and the day before my appointment, they called an said the price quoted was too low and they were going to raise the price. FALSE ADVERTISING the day before my appointment, they called an said the price quoted was too low and they were going to raise the price. FALSE ADVERTISING More
by talston
Employees Worked With
October 30, 2024
The vehicle salesman was top notch and knew a lot about our truck he sold us. He answered all of our questions and tried to accommodate all of our ask and needs. When we were signing the contract the finan our truck he sold us. He answered all of our questions and tried to accommodate all of our ask and needs. When we were signing the contract the financial manager was not very personable and never went over the contract line for line with us and somehow a $5k service warranty got tacked on when we never agreed to any of the three extended warranty’s that were offered. I came back the next day after I noticed the additional $5k on the contract to dispute this and he denied and acted like this is what we agreed to. Had he gone over the contract line for line with us we would have seen the warranty and disputed it then. Very shady on the financing part! More
by culveriverat
October 25, 2024
Worked with Emily Allen on a used Tacoma, she was detailed, patient, helpful and very polite. Buying this car with them was both a fantastic experience and pain free. The team behind Emily really cam detailed, patient, helpful and very polite. Buying this car with them was both a fantastic experience and pain free. The team behind Emily really came through, it was the best car buying experience I’ve ever had! Thank you Emily thanks everyone at Ourisman! More
by SValley
October 24, 2024
The buying process went seamlessly. Emily was professional, friendly, and answered all of my questions before I drove from Richmond to finalize my purchase. The finance manager was easy Emily was professional, friendly, and answered all of my questions before I drove from Richmond to finalize my purchase. The finance manager was easy going and thorough as he explained my contract. I am very satisfied with my decision to buy from them. More
by wendy.blankemeyer
Employees Worked With
October 15, 2024
Job done and it was excellent wait wasnt to bad but yes well done we ise them again and again well done we ise them again and again More
by Nadine
October 14, 2024
This review is specifically for Emily Allen, Sales Manager at your used car dealership. Ms. Allen is an exceptional, knowledgeable individual who made my purchase of a 2021 Lariat a pleasure. Her pers Manager at your used car dealership. Ms. Allen is an exceptional, knowledgeable individual who made my purchase of a 2021 Lariat a pleasure. Her personality is one that immediately relaxes the relationship between the buyer and seller. She is confident, does her homework on the specific vehicle, and is honest in sharing all previous information on the used vehicle. As a former/retired CEO, I know the importance of having dedicated individuals such as Ms. Allen on my staff. She is rare and exceptional. It is my pleasure to recommend her to anyone looking for this calibre of individual when looking to purchase a vehicle from you. You are fortunate to have her on your staff. More
by russfalcon
Employees Worked With
October 12, 2024
Service was excellent. Chris was super professional and efficient. Will definitely be going back. Areas are all very clean and comfortable Chris was super professional and efficient. Will definitely be going back. Areas are all very clean and comfortable More
by Mikealessi
Employees Worked With
Chris from Service
October 03, 2024
Always clean and great services and staff is great to work with I will always be coming back work with I will always be coming back More
by Roger Herring
October 02, 2024
Great experience making my purchase from out of state. The staff was very helpful and attentive. The staff was very helpful and attentive. More
by sbagbydd
Employees Worked With
September 25, 2024
The work requested was done in a timely manner. I can only assume it was expedited as requested. I had no problems. I can only assume it was expedited as requested. I had no problems. More
by esfleming
Employees Worked With
A female employee took my request. A male employee completed the servicing by giving me the results. It was done in a timely manner.
